Support Board
Date/Time: Sun, 15 Feb 2026 17:23:19 +0000
Post From: Historical data issue
| [2026-01-09 16:18:50] |
| Sierra_Chart Engineering - Posts: 22861 |
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We want you to enable the option to save the Message Log to a file: Message Log: Automatically Saving Message Log to File When you have this problem, provide us the log file for the date, when the historical data has been downloaded and tell us the symbol you have an issue with. Just one symbol only. We will then will look at seeing what was actually downloaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-09 16:20:40
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