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Date/Time: Sat, 08 Nov 2025 22:13:00 +0000

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Denali/Rithmic problem connect using propfirm

View Count: 144

[2025-11-04 05:07:02]
[Go To First Post]
User961151 - Posts: 4
Hello, I activated the Denali data feed, the CME, and also the Top of Book for $15. However, when I connect Sierra Chart to use Denali by entering only my Rithmic credentials, I get a disconnection error message. I’m using the Phidias prop firm, and I’ve really tried everything.
Date Time Of Last Edit: 2025-11-04 05:07:54
[2025-11-04 14:16:37]
[Go To First Post]
John - SC Support - Posts: 42874
What exactly is the error messsage you are receiving. You can get us your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-11-04 18:52:18]
[Go To First Post]
User961151 - Posts: 4
2025-11-04 18:39:01.317 | Trade activity files set size: 733
2025-11-04 18:39:01.562 | Reading Internal Order ID file.
2025-11-04 18:39:01.563 | Reading Trade Orders file.
2025-11-04 18:39:01.564 | Reading Trade Positions file.
2025-11-04 18:39:01.564 | Reading Trade Account Data files.
2025-11-04 18:39:01.590 | UDPListener (1732). Port 22904 | Listening on UDP port 22904.
2025-11-04 18:39:01.590 | Software version: 2807 64-bit
2025-11-04 18:39:01.590 | Primary Thread ID: 7380
2025-11-04 18:39:01.590 | Usage end date: 2025-11-10
2025-11-04 18:39:01.590 | Enabled for: Advanced Features 2.
2025-11-04 18:39:01.590 | Enabled for: Sierra Chart Historical Data Service.
2025-11-04 18:39:01.590 | Enabled for: Denali Real-Time Exchange Data Feed.
2025-11-04 18:39:01.590 | Enabled for: Delayed Denali Exchange Data Feed.
2025-11-04 18:39:01.590 | Enabled for exchange2: CME
2025-11-04 18:39:01.590 | Enabled for exchange2: CBOT
2025-11-04 18:39:01.590 | Allow Support for Sierra Chart Data Feeds is enabled.
2025-11-04 18:39:01.590 | Current selected Data/Trading service: SC Data
2025-11-04 18:39:01.590 | Custom symbol settings values: disabled
2025-11-04 18:39:01.590 | Chart Update Interval: 500
2025-11-04 18:39:01.590 | Intraday Data Storage Time Unit: 0
2025-11-04 18:39:01.590 | Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00)
2025-11-04 18:39:01.590 | 2025-11-04 18:39:01 Local computer time in UTC
2025-11-04 18:39:01.590 | 2025-11-04 18:39:01 Local computer time in SC Time Zone
2025-11-04 18:39:01.590 | 2025-11-04 18:38:54 Server time in UTC
2025-11-04 18:39:01.590 | Local computer UTC time and Server UTC time difference: 2 seconds.
2025-11-04 18:39:01.590 | Program path: C:\SierraChart\
2025-11-04 18:39:01.590 | Data Files path: C:\SierraChart\Data\
2025-11-04 18:39:01.591 | OS Version Number: 10.0
2025-11-04 18:39:01.591 | Locale Setting: C
2025-11-04 18:39:01.591 | Crash reporter started: true
2025-11-04 18:39:01.591 |
2025-11-04 18:39:01.591 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1.
2025-11-04 18:39:01.592 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2025-11-04 18:39:01.698 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2025-11-04 18:39:01.698 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2025-11-04 18:39:01.918 | Received 5 login tokens.
2025-11-04 18:39:02.123 | Symbol settings MD5 received. Request ID: 1.
2025-11-04 18:39:02.123 | Symbol settings are up-to-date for scdataallservices.
2025-11-04 18:39:04.085 | Requested user files to download.
2025-11-04 18:39:06.090 |
2025-11-04 18:39:06.090 | SC Data | Connection to server complete.
2025-11-04 18:39:06.090 | No download requests in the queue to start downloads for. | Number times message added: 3
2025-11-04 18:39:06.090 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2025-11-04 18:39:16.749 | ESZ25-CME [CBV] #6 | Reloading chart.
2025-11-04 18:39:16.750 | Starting DelayedDownloadMonitoringTimer
2025-11-04 18:39:16.750 | Starting HDTimeoutTimer
2025-11-04 18:39:16.750 | Added historical Intraday data request for ESZ25-CME to the queue.
2025-11-04 18:39:16.751 | Triggering next historical data download in queue.
2025-11-04 18:39:16.772 | ESZ25-CME [CBV] #6 | Performing continuous chart historical Daily data download for symbol ESZ25-CME starting at last date in file.
2025-11-04 18:39:16.772 | Starting DelayedDownloadMonitoringTimer
2025-11-04 18:39:16.772 | Starting HDTimeoutTimer
2025-11-04 18:39:16.772 | Added historical Daily data request for ESZ25-CME to the queue.
2025-11-04 18:39:16.773 | Triggering next historical data download in queue.
2025-11-04 18:39:16.789 | ESZ25-CME [CBV] #6 | Waiting for historical downloads to complete with the IDs: 1, 2,
2025-11-04 18:39:16.870 | ESZ25-CME [CBV] Rev. 4t #1 | Reloading chart.
2025-11-04 18:39:16.890 | ESZ25-CME [CBV] Rev. 4t #1 | Waiting for historical downloads to complete with the IDs: 1, 2,
2025-11-04 18:39:16.907 | NQZ25-CME #3 | Reloading chart.
2025-11-04 18:39:17.010 | ESZ25-CME 15 Min #7 | Reloading chart.
2025-11-04 18:39:17.096 | NQZ25-CME 30 Min #8 | Reloading chart.
2025-11-04 18:39:17.200 | ESZ25-CME Rev. 4t #9 | Reloading chart.
2025-11-04 18:39:17.262 | ESZ25-CME #4 | Reloading chart.
2025-11-04 18:39:17.343 | ZNZ25-CBOT #5 | Reloading chart.
2025-11-04 18:39:17.398 | 10YX25-CBOT #10 | Reloading chart.
2025-11-04 18:39:17.567 | ESZ25-CME Rev. 4t #11 | Reloading chart.
2025-11-04 18:39:17.575 | Mapping ESZ25-CME to ESZ25. Service code: cme
2025-11-04 18:39:17.575 | Using symbol data fast lookup vector
2025-11-04 18:39:17.575 | HD Request # 1 | Downloading Intraday chart data for ESZ25-CME to the file ESZ25-CME.scid. Service: cme
2025-11-04 18:39:17.576 | HD Request # 1 | Download start date-time: 2025-11-04 13:08:58.000000. File last date-time: 2025-11-04 13:08:58.539000
2025-11-04 18:39:17.579 | HD Request # 2 | Downloading Historical Daily chart data for ESZ25-CME. Starting date: 2025-10-31. Service: scdataallservices
2025-11-04 18:39:17.594 | HD Request # 1 | Using server: ds32.sierracharts.com port 10150
2025-11-04 18:39:17.626 | Socket (2) | Creating socket.
2025-11-04 18:39:17.626 | Socket (2) | New receive buffer size: 0
2025-11-04 18:39:17.626 | Socket (2) | Connecting to IP: 69.39.70.248.
2025-11-04 18:39:17.874 | HD Request # 1 | Setting DTC encoding to Binary VLS
2025-11-04 18:39:17.874 | HD Request # 1 | Sending historical data logon request message.
2025-11-04 18:39:17.876 | NQZ25-CME #3 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:17.915 | NQZ25-CME #3 | Chart data loading complete.
2025-11-04 18:39:17.946 | 10YX25-CBOT #10 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:17.965 | 10YX25-CBOT #10 | Chart data loading complete.
2025-11-04 18:39:17.992 | ESZ25-CME #4 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:18.007 | ESZ25-CME #4 | Chart data loading complete.
2025-11-04 18:39:18.014 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-11-04 13:08:58. Record interval: 0. Symbol: ESZ25
2025-11-04 18:39:18.029 | ZNZ25-CBOT #5 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:18.117 | ZNZ25-CBOT #5 | Chart data loading complete.
2025-11-04 18:39:18.130 | HD Request # 1 | Decompressing data.
2025-11-04 18:39:18.262 | HD Request # 1 | Receiving Intraday data for ESZ25-CME starting at 2025-11-04 13:08:58.139000
2025-11-04 18:39:18.447 | Mapping NQZ25-CME to NQZ25. Service code: cme
2025-11-04 18:39:18.447 | Delayed Data Feed | Starting real-time market data updates for: NQZ25-CME (NQZ25). ID: 2 Service code: cme
2025-11-04 18:39:18.448 | Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043
2025-11-04 18:39:18.448 | Delayed Data Feed | Requesting security definition data for: NQZ25-CME (NQZ25). ID: 2
2025-11-04 18:39:18.448 | Added historical Intraday data request for NQZ25-CME to the queue.
2025-11-04 18:39:18.448 | Intraday data recording state for symbol NQZ25-CME is set to download 'Pending'.
2025-11-04 18:39:18.448 | Triggering next historical data download in queue.
2025-11-04 18:39:18.516 | DTC Client socket (3) | Creating socket.
2025-11-04 18:39:18.516 | DTC Client socket (3) | New receive buffer size: 0
2025-11-04 18:39:18.516 | DTC Client socket (3) | Connecting to IP: 67.214.125.6.
2025-11-04 18:39:18.565 | HD Request # 2 | Requesting historical Daily data for ESZ25 starting at 2025-10-30. SC External HD service.
2025-11-04 18:39:18.594 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-11-04 13:09:01.677000.
2025-11-04 18:39:18.632 | Delayed Data Feed | Starting real-time market data updates for: ESZ25-CME (ESZ25). ID: 1 Service code: cme
2025-11-04 18:39:18.632 | Delayed Data Feed | Requesting security definition data for: ESZ25-CME (ESZ25). ID: 1
2025-11-04 18:39:18.637 | Delayed Data Feed | Network connection to server complete.
2025-11-04 18:39:18.637 | Delayed Data Feed | Starting socket receive thread.
2025-11-04 18:39:18.637 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard
2025-11-04 18:39:18.826 | Delayed Data Feed | Setting DTC encoding to Binary VLS
2025-11-04 18:39:18.826 | Delayed Data Feed | Sending logon request message.
2025-11-04 18:39:18.827 | Mapping ZNZ25-CBOT to ZNZ25. Service code: cbot
2025-11-04 18:39:18.827 | Delayed Data Feed | Starting real-time market data updates for: ZNZ25-CBOT (ZNZ25). ID: 3 Service code: cbot
2025-11-04 18:39:18.827 | Delayed Data Feed | Requesting security definition data for: ZNZ25-CBOT (ZNZ25). ID: 3
2025-11-04 18:39:18.827 | Added historical Intraday data request for ZNZ25-CBOT to the queue.
2025-11-04 18:39:18.827 | Intraday data recording state for symbol ZNZ25-CBOT is set to download 'Pending'.
2025-11-04 18:39:18.827 | Triggering next historical data download in queue.
2025-11-04 18:39:18.839 | Mapping 10YX25-CBOT to 10YX25. Service code: cbot
2025-11-04 18:39:18.839 | Delayed Data Feed | Starting real-time market data updates for: 10YX25-CBOT (10YX25). ID: 4 Service code: cbot
2025-11-04 18:39:18.839 | Delayed Data Feed | Requesting security definition data for: 10YX25-CBOT (10YX25). ID: 4
2025-11-04 18:39:18.839 | Added historical Intraday data request for 10YX25-CBOT to the queue.
2025-11-04 18:39:18.839 | Intraday data recording state for symbol 10YX25-CBOT is set to download 'Pending'.
2025-11-04 18:39:18.839 | Triggering next historical data download in queue.
2025-11-04 18:39:19.447 | Delayed Data Feed | Received logon response.
2025-11-04 18:39:19.447 | Delayed Data Feed | Server Name: SC Realtime Server.
2025-11-04 18:39:19.447 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8
2025-11-04 18:39:19.447 | Delayed Data Feed | Successfully connected.
2025-11-04 18:39:19.447 | Delayed Data Feed | Trading is not supported.
2025-11-04 18:39:19.447 | Delayed Data Feed | MarketDepthIsSupported: 1
2025-11-04 18:39:19.447 | Delayed Data Feed | Restarting real-time data updates for symbol: 10YX25-CBOT -> 10YX25
2025-11-04 18:39:19.447 | Delayed Data Feed | Restarting real-time data updates for symbol: ESZ25-CME -> ESZ25
2025-11-04 18:39:19.447 | Delayed Data Feed | Restarting real-time data updates for symbol: NQZ25-CME -> NQZ25
2025-11-04 18:39:19.447 | Delayed Data Feed | Restarting real-time data updates for symbol: ZNZ25-CBOT -> ZNZ25
2025-11-04 18:39:19.726 | Delayed Data Feed | Setting external service identifier for symbol 10YX25-CBOT to 42476270
2025-11-04 18:39:19.726 | Delayed Data Feed | Received security definition for symbol 10YX25-CBOT
2025-11-04 18:39:19.726 | Delayed Data Feed | Setting external service identifier for symbol ESZ25-CME to 294973
2025-11-04 18:39:19.726 | Delayed Data Feed | Received security definition for symbol ESZ25-CME
2025-11-04 18:39:19.726 | Delayed Data Feed | Setting external service identifier for symbol NQZ25-CME to 158704
2025-11-04 18:39:19.726 | Delayed Data Feed | Received security definition for symbol NQZ25-CME
2025-11-04 18:39:19.726 | Delayed Data Feed | Setting external service identifier for symbol ZNZ25-CBOT to 42002111
2025-11-04 18:39:19.726 | Delayed Data Feed | Received security definition for symbol ZNZ25-CBOT
2025-11-04 18:39:20.401 | Socket (2) | CloseSocket call.
2025-11-04 18:39:20.408 | Socket (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:39:20.534 | Socket (2) | Socket gracefully closed by remote side.
2025-11-04 18:39:20.535 | Socket (2) | Closed.
2025-11-04 18:39:20.631 | Historical data download thread signaled to stop.
2025-11-04 18:39:20.665 | HD Request # 1 | Received 714675 Intraday data records from 2025-11-04 13:08:58.139000 to 2025-11-04 18:29:18.838002 (5.3 hours. Delay: 10.0 minutes) and wrote 714664 records for ESZ25-CME
2025-11-04 18:39:20.708 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-11-04 18:29:18.838002
2025-11-04 18:39:20.708 | HD Request # 1 | Completion time: 3s.
2025-11-04 18:39:20.708 | HD Request # 1 | Intraday data download complete for ESZ25-CME. Unique request ID: 1
2025-11-04 18:39:20.708 | Removing historical data download ID 1.
2025-11-04 18:39:20.709 | Real-time Intraday chart data file updates started for ESZ25-CME
2025-11-04 18:39:20.709 | Intraday chart data file opened for ESZ25-CME
2025-11-04 18:39:20.709 | HD Request # 1 | Enabling Intraday chart updating for symbol.
2025-11-04 18:39:20.709 |
2025-11-04 18:39:20.709 | Triggering next historical data download in queue.
2025-11-04 18:39:20.709 | Initiating new historical data download for ESZ25-CME to get the latest data since the download was started while not connected to primary service.
2025-11-04 18:39:20.709 | Added historical Intraday data request for ESZ25-CME to the queue.
2025-11-04 18:39:20.709 | Intraday data recording state for symbol ESZ25-CME is set to download 'Pending'.
2025-11-04 18:39:20.718 | HD Request # 2 | Receiving historical Daily data for ESZ25-CME starting at 2025-10-31.
2025-11-04 18:39:20.747 | HD Request # 2 | Writing historical Daily data to the file ESZ25-CME.dly.
2025-11-04 18:39:20.762 | HD Request # 2 | Bytes received: 230
2025-11-04 18:39:20.762 | HD Request # 2 | Received 4 Daily data records from 2025-10-31 00:00:00 to 2025-11-04 00:00:00 (5.0 days) and wrote 3 records for ESZ25-CME
2025-11-04 18:39:20.762 | HD Request # 2 | Completion time: 3s.
2025-11-04 18:39:20.762 | HD Request # 2 | Daily data download complete for ESZ25-CME. Unique request ID: 2
2025-11-04 18:39:20.762 | Removing historical data download ID 2.
2025-11-04 18:39:20.762 |
2025-11-04 18:39:20.762 | No download requests in the queue to start downloads for.
2025-11-04 18:39:20.786 | Delaying start of download for ESZ25-CME.
2025-11-04 18:39:20.880 | ESZ25-CME [CBV] #6 | Download is complete for all contract months in chart. Proceeding with data load.
2025-11-04 18:39:20.881 | ESZ25-CME [CBV] #6 | Reloading chart.
2025-11-04 18:39:22.399 | Requesting market depth updates for: 10YX25-CBOT if supported. NumLevels=100
2025-11-04 18:39:22.399 | Requesting market depth updates for: ESZ25-CME if supported. NumLevels=100
2025-11-04 18:39:22.399 | Requesting market depth updates for: NQZ25-CME if supported. NumLevels=100
2025-11-04 18:39:22.399 | Requesting market depth updates for: ZNZ25-CBOT if supported. NumLevels=100
2025-11-04 18:39:22.794 | Delayed Data Feed | Clearing market depth for 10YX25-CBOT
2025-11-04 18:39:22.794 | Delayed Data Feed | Clearing market depth for ESZ25-CME
2025-11-04 18:39:22.794 | Delayed Data Feed | Clearing market depth for NQZ25-CME
2025-11-04 18:39:22.794 | Delayed Data Feed | Clearing market depth for ZNZ25-CBOT
2025-11-04 18:39:24.710 | ESZ25-CME [CBV] Rev. 4t #1 | Download is complete for all contract months in chart. Proceeding with data load.
2025-11-04 18:39:24.711 | ESZ25-CME [CBV] Rev. 4t #1 | Reloading chart.
2025-11-04 18:39:24.724 | ESZ25-CME [CBV] #6 | Reloading chart.
2025-11-04 18:39:24.800 | ESZ25-CME [CBV] #6 | Waiting for historical downloads to complete with the IDs: 6,
2025-11-04 18:39:24.898 | HD Request # 3 | Downloading Intraday chart data for ESZ25-CME to the file ESZ25-CME.scid. Service: cme
2025-11-04 18:39:24.911 | HD Request # 3 | Download start date-time: 2025-11-04 18:29:18.000000. File last date-time: 2025-11-04 18:29:18.838002
2025-11-04 18:39:24.911 | HD Request # 3 | Using server: ds28.sierracharts.com port 10149
2025-11-04 18:39:24.935 | Socket (1) | Creating socket.
2025-11-04 18:39:24.935 | Socket (1) | New receive buffer size: 0
2025-11-04 18:39:24.935 | Socket (1) | Connecting to IP: 67.214.125.5.
2025-11-04 18:39:25.191 | HD Request # 3 | Setting DTC encoding to Binary VLS
2025-11-04 18:39:25.191 | HD Request # 3 | Sending historical data logon request message.
2025-11-04 18:39:25.215 | ESZ25-CME [CBV] Rev. 4t #1 | Reloading chart.
2025-11-04 18:39:25.233 | ESZ25-CME [CBV] Rev. 4t #1 | Waiting for historical downloads to complete with the IDs: 6,
2025-11-04 18:39:25.353 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-11-04 18:29:18. Record interval: 0. Symbol: ESZ25
2025-11-04 18:39:25.492 | HD Request # 3 | Decompressing data.
2025-11-04 18:39:25.570 | HD Request # 3 | Receiving Intraday data for ESZ25-CME starting at 2025-11-04 18:29:18.111000
2025-11-04 18:39:25.570 | Socket (1) | CloseSocket call.
2025-11-04 18:39:25.571 | Socket (1) | Shutdown started. Waiting for graceful close.
2025-11-04 18:39:25.571 | Historical data download thread signaled to stop.
2025-11-04 18:39:25.571 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-11-04 18:29:19.022000.
2025-11-04 18:39:25.571 | HD Request # 3 | Received 105 Intraday data records from 2025-11-04 18:29:18.111000 to 2025-11-04 18:29:24.460001 (6.3 seconds. Delay: 10.0 minutes) and wrote 83 records for ESZ25-CME
2025-11-04 18:39:25.583 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-11-04 18:29:24.460001
2025-11-04 18:39:25.583 | HD Request # 3 | Completion time: 1s.
2025-11-04 18:39:25.583 | HD Request # 3 | Intraday data download complete for ESZ25-CME. Unique request ID: 6
2025-11-04 18:39:25.583 | Removing historical data download ID 6.
2025-11-04 18:39:25.583 | Real-time Intraday chart data file updates started for ESZ25-CME
2025-11-04 18:39:25.583 | Intraday chart data file opened for ESZ25-CME
2025-11-04 18:39:25.583 | HD Request # 3 | Enabling Intraday chart updating for symbol.
2025-11-04 18:39:25.583 |
2025-11-04 18:39:25.583 | Triggering next historical data download in queue.
2025-11-04 18:39:25.584 | HD Request # 4 | Downloading Intraday chart data for NQZ25-CME to the file NQZ25-CME.scid. Service: cme
2025-11-04 18:39:25.584 | HD Request # 4 | Download start date-time: 2025-11-04 13:08:56.000000. File last date-time: 2025-11-04 13:08:56.702000
2025-11-04 18:39:25.584 | HD Request # 4 | Using server: ds26.sierracharts.com port 10150
2025-11-04 18:39:25.608 | Socket (2) | Creating socket.
2025-11-04 18:39:25.608 | Socket (2) | New receive buffer size: 0
2025-11-04 18:39:25.608 | Socket (2) | Connecting to IP: 64.152.155.17.
2025-11-04 18:39:25.679 | Socket (1) | Socket gracefully closed by remote side.
2025-11-04 18:39:25.679 | Socket (1) | Closed.
2025-11-04 18:39:25.703 | ESZ25-CME [CBV] Rev. 4t #1 | Download is complete for all contract months in chart. Proceeding with data load.
2025-11-04 18:39:25.704 | ESZ25-CME [CBV] Rev. 4t #1 | Reloading chart.
2025-11-04 18:39:25.750 | ESZ25-CME [CBV] #6 | Download is complete for all contract months in chart. Proceeding with data load.
2025-11-04 18:39:25.751 | ESZ25-CME [CBV] #6 | Reloading chart.
2025-11-04 18:39:25.832 | HD Request # 4 | Setting DTC encoding to Binary VLS
2025-11-04 18:39:25.832 | HD Request # 4 | Sending historical data logon request message.
2025-11-04 18:39:25.995 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-11-04 13:08:56. Record interval: 0. Symbol: NQZ25
2025-11-04 18:39:26.108 | HD Request # 4 | Decompressing data.
2025-11-04 18:39:26.209 | ESZ25-CME [CBV] Rev. 4t #1 | Reloading chart.
2025-11-04 18:39:26.256 | ESZ25-CME [CBV] #6 | Reloading chart.
2025-11-04 18:39:26.275 | Opened cached Intraday file: C:\SierraChart\Data\ESZ25-CME.scid. Thread ID: 1952
2025-11-04 18:39:26.325 | HD Request # 4 | Receiving Intraday data for NQZ25-CME starting at 2025-11-04 13:08:56.070000
2025-11-04 18:39:26.548 | HD Request # 4 | Timestamp of first Intraday data file record written: 2025-11-04 13:09:04.298000.
2025-11-04 18:39:26.715 | ESZ25-CME [CBV][M] Rev. 4t #1 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:26.777 | ESZ25-CME [CBV][M] Rev. 4t #1 | Chart data loading complete.
2025-11-04 18:39:27.300 | ESZ25-CME [CBV][M] Rev. 4t #1 | Reloading chart.
2025-11-04 18:39:27.758 | Socket (2) | CloseSocket call.
2025-11-04 18:39:27.776 | Socket (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:39:27.894 | Historical data download thread signaled to stop.
2025-11-04 18:39:27.894 | HD Request # 4 | Received 334163 Intraday data records from 2025-11-04 13:08:56.070000 to 2025-11-04 18:29:26.622000 (5.3 hours. Delay: 10.0 minutes) and wrote 334158 records for NQZ25-CME
2025-11-04 18:39:27.902 | Socket (2) | Socket gracefully closed by remote side.
2025-11-04 18:39:27.902 | Socket (2) | Closed.
2025-11-04 18:39:27.908 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2025-11-04 18:29:26.622000
2025-11-04 18:39:27.908 | HD Request # 4 | Completion time: 2s.
2025-11-04 18:39:27.908 | HD Request # 4 | Intraday data download complete for NQZ25-CME. Unique request ID: 3
2025-11-04 18:39:27.908 | Removing historical data download ID 3.
2025-11-04 18:39:27.908 | Real-time Intraday chart data file updates started for NQZ25-CME
2025-11-04 18:39:27.908 | Intraday chart data file opened for NQZ25-CME
2025-11-04 18:39:27.908 | HD Request # 4 | Enabling Intraday chart updating for symbol.
2025-11-04 18:39:27.908 |
2025-11-04 18:39:27.909 | Triggering next historical data download in queue.
2025-11-04 18:39:27.913 | HD Request # 5 | Downloading Intraday chart data for ZNZ25-CBOT to the file ZNZ25-CBOT.scid. Service: cbot
2025-11-04 18:39:27.913 | HD Request # 5 | Download start date-time: 2025-11-04 13:08:58.000000. File last date-time: 2025-11-04 13:08:58.385000
2025-11-04 18:39:27.913 | HD Request # 5 | Using server: ds32.sierracharts.com port 10149
2025-11-04 18:39:27.943 | Socket (1) | Creating socket.
2025-11-04 18:39:27.943 | Socket (1) | New receive buffer size: 0
2025-11-04 18:39:27.943 | Socket (1) | Connecting to IP: 69.39.70.248.
2025-11-04 18:39:28.194 | HD Request # 5 | Setting DTC encoding to Binary VLS
2025-11-04 18:39:28.194 | HD Request # 5 | Sending historical data logon request message.
2025-11-04 18:39:28.334 | HD Request # 5 | Requesting Intraday data. Start date-time: 2025-11-04 13:08:58. Record interval: 0. Symbol: ZNZ25
2025-11-04 18:39:28.442 | HD Request # 5 | Decompressing data.
2025-11-04 18:39:28.530 | Opened cached Intraday file: C:\SierraChart\Data\NQZ25-CME.scid. Thread ID: 1952
2025-11-04 18:39:28.566 | HD Request # 5 | Receiving Intraday data for ZNZ25-CBOT starting at 2025-11-04 13:08:58.385000
2025-11-04 18:39:28.799 | HD Request # 5 | Timestamp of first Intraday data file record written: 2025-11-04 13:09:06.975000.
2025-11-04 18:39:29.142 | Socket (1) | CloseSocket call.
2025-11-04 18:39:29.142 | Socket (1) | Shutdown started. Waiting for graceful close.
2025-11-04 18:39:29.176 | Historical data download thread signaled to stop.
2025-11-04 18:39:29.177 | HD Request # 5 | Received 122771 Intraday data records from 2025-11-04 13:08:58.385000 to 2025-11-04 18:29:18.035000 (5.3 hours. Delay: 10.2 minutes) and wrote 122770 records for ZNZ25-CBOT
2025-11-04 18:39:29.191 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2025-11-04 18:29:18.035000
2025-11-04 18:39:29.191 | HD Request # 5 | Completion time: 2s.
2025-11-04 18:39:29.191 | HD Request # 5 | Intraday data download complete for ZNZ25-CBOT. Unique request ID: 4
2025-11-04 18:39:29.191 | Removing historical data download ID 4.
2025-11-04 18:39:29.191 | Real-time Intraday chart data file updates started for ZNZ25-CBOT
2025-11-04 18:39:29.191 | Intraday chart data file opened for ZNZ25-CBOT
2025-11-04 18:39:29.191 | HD Request # 5 | Enabling Intraday chart updating for symbol.
2025-11-04 18:39:29.191 |
2025-11-04 18:39:29.191 | Triggering next historical data download in queue.
2025-11-04 18:39:29.192 | HD Request # 6 | Downloading Intraday chart data for 10YX25-CBOT to the file 10YX25-CBOT.scid. Service: cbot
2025-11-04 18:39:29.192 | HD Request # 6 | Download start date-time: 2025-11-04 13:01:37.000000. File last date-time: 2025-11-04 13:01:37.260000
2025-11-04 18:39:29.192 | HD Request # 6 | Using server: ds28.sierracharts.com port 10150
2025-11-04 18:39:29.192 | Socket (2) | Creating socket.
2025-11-04 18:39:29.193 | Socket (2) | New receive buffer size: 0
2025-11-04 18:39:29.193 | Socket (2) | Connecting to IP: 67.214.125.5.
2025-11-04 18:39:29.247 | ESZ25-CME [CBV][M] Rev. 4t #1 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:29.256 | Socket (1) | Socket gracefully closed by remote side.
2025-11-04 18:39:29.256 | Socket (1) | Closed.
2025-11-04 18:39:29.316 | ESZ25-CME [CBV][M] Rev. 4t #1 | Chart data loading complete.
2025-11-04 18:39:29.473 | HD Request # 6 | Setting DTC encoding to Binary VLS
2025-11-04 18:39:29.473 | HD Request # 6 | Sending historical data logon request message.
2025-11-04 18:39:29.612 | HD Request # 6 | Requesting Intraday data. Start date-time: 2025-11-04 13:01:37. Record interval: 0. Symbol: 10YX25
2025-11-04 18:39:29.732 | HD Request # 6 | Decompressing data.
2025-11-04 18:39:29.829 | HD Request # 6 | Receiving Intraday data for 10YX25-CBOT starting at 2025-11-04 13:01:37.258000
2025-11-04 18:39:29.830 | Socket (2) | CloseSocket call.
2025-11-04 18:39:29.830 | Socket (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:39:29.839 | Historical data download thread signaled to stop.
2025-11-04 18:39:29.839 | HD Request # 6 | Timestamp of first Intraday data file record written: 2025-11-04 13:11:12.211000.
2025-11-04 18:39:29.839 | HD Request # 6 | Received 349 Intraday data records from 2025-11-04 13:01:37.258000 to 2025-11-04 18:22:47.452001 (5.4 hours. Delay: 16.7 minutes) and wrote 347 records for 10YX25-CBOT
2025-11-04 18:39:29.851 | HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2025-11-04 18:22:47.452001
2025-11-04 18:39:29.851 | HD Request # 6 | Completion time: 0s.
2025-11-04 18:39:29.851 | HD Request # 6 | Intraday data download complete for 10YX25-CBOT. Unique request ID: 5
2025-11-04 18:39:29.851 | Removing historical data download ID 5.
2025-11-04 18:39:29.851 | Real-time Intraday chart data file updates started for 10YX25-CBOT
2025-11-04 18:39:29.851 | Intraday chart data file opened for 10YX25-CBOT
2025-11-04 18:39:29.851 | HD Request # 6 | Enabling Intraday chart updating for symbol.
2025-11-04 18:39:29.851 |
2025-11-04 18:39:29.851 | No download requests in the queue to start downloads for.
2025-11-04 18:39:29.954 | Socket (2) | Socket gracefully closed by remote side.
2025-11-04 18:39:29.954 | Socket (2) | Closed.
2025-11-04 18:39:31.516 | NQZ25-CME[M] 30 Min #8 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:31.681 | NQZ25-CME[M] 30 Min #8 | Chart data loading complete.
2025-11-04 18:39:31.853 | NQZ25-CME[M] 30 Min #8 | Reloading chart.
2025-11-04 18:39:40.486 | ESZ25-CME[M] 15 Min #7 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:40.560 | ESZ25-CME[M] 15 Min #7 | Chart data loading complete.
2025-11-04 18:39:40.742 | NQZ25-CME[M] 30 Min #8 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:40.825 | NQZ25-CME[M] 30 Min #8 | Chart data loading complete.
2025-11-04 18:39:40.918 | Opened cached Intraday file: C:\SierraChart\Data\ZNZ25-CBOT.scid. Thread ID: 1952
2025-11-04 18:39:40.940 | ESZ25-CME[M] 15 Min #7 | Reloading chart.
2025-11-04 18:39:41.359 | ESZ25-CME[M] Rev. 4t #9 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:48.008 | ESZ25-CME[M] Rev. 4t #9 | Chart data loading complete.
2025-11-04 18:39:54.517 | ESZ25-CME[M] Rev. 4t #11 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:55.752 | ESZ25-CME[M] Rev. 4t #11 | Chart data loading complete.
2025-11-04 18:39:56.201 | ESZ25-CME [CBV][M] #6 | Chart data loading complete.
2025-11-04 18:39:57.420 | ESZ25-CME[M] 15 Min #7 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:39:57.490 | ESZ25-CME[M] 15 Min #7 | Chart data loading complete.
2025-11-04 18:39:57.713 | ESZ25-CME[M] Rev. 4t #11 | Reloading chart.
2025-11-04 18:39:57.994 | ESZ25-CME[M] Rev. 4t #9 | Reloading chart.
2025-11-04 18:40:14.025 | ESZ25-CME[M] Rev. 4t #11 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:40:15.310 | ESZ25-CME[M] Rev. 4t #11 | Chart data loading complete.
2025-11-04 18:40:16.526 | ESZ25-CME[M] Rev. 4t #9 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:40:23.029 | ESZ25-CME[M] Rev. 4t #9 | Chart data loading complete.
2025-11-04 18:41:44.301 | ESZ25-CME [CBV][M] #6 | Reloading chart.
2025-11-04 18:41:59.542 | ESZ25-CME [CBV][M] #6 | Chart data loading complete.
2025-11-04 18:44:16.162 | Delayed Data Feed | Waiting for socket receive thread to end
2025-11-04 18:44:16.162 | DTC Client socket (3) | CloseSocket call.
2025-11-04 18:44:16.162 | Delayed Data Feed | Disconnected from the server.
2025-11-04 18:44:16.162 | SC Data | Disconnected. | Number times message added: 1
2025-11-04 18:44:16.163 | DTC Client socket (3) | Shutdown started. Waiting for graceful close.
2025-11-04 18:44:16.177 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:44:16.276 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 2.
2025-11-04 18:44:16.276 | Current selected Data/Trading service: Rithmic Direct - DTC
2025-11-04 18:44:16.277 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:44:16.277 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | New receive buffer size: 0
2025-11-04 18:44:16.277 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | Connecting to IP: 38.79.0.89.
2025-11-04 18:44:16.360 | DTC Client socket (3) | Socket gracefully closed by remote side.
2025-11-04 18:44:16.360 | DTC Client socket (3) | Closed.
2025-11-04 18:44:16.763 | Symbol settings MD5 received. Request ID: 2.
2025-11-04 18:44:16.763 | Requested symbol settings for service code rithmic_v2.trading. Request ID: 3.
2025-11-04 18:44:16.999 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:44:16.999 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:44:17.001 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:44:17.001 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | CloseSocket call.
2025-11-04 18:44:17.001 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:44:17.001 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (1) | Closed.
2025-11-04 18:44:17.527 | Symbol settings received. Request ID: 3.
2025-11-04 18:44:17.654 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:44:17.815 | NQZ5.CME[M] 30 Min #8 | Reloading chart.
2025-11-04 18:44:17.856 | ESZ5.CME [CBV][M] Rev. 4t #1 | Reloading chart.
2025-11-04 18:44:17.857 | Rithmic Direct - DTC | Using primary service for historical data for ESZ5.CME
2025-11-04 18:44:17.857 | Starting DelayedDownloadMonitoringTimer
2025-11-04 18:44:17.857 | Starting HDTimeoutTimer
2025-11-04 18:44:17.857 | Historical data service client indicated that downloads are not enabled. Symbol: ESZ5.CME. Data Type: Intraday data.
2025-11-04 18:44:17.857 | Historical data download ID 7 not found when removing ID from outstanding request set.
2025-11-04 18:44:17.874 | ESZ5.CME [CBV][M] Rev. 4t #1 | Performing continuous chart historical Daily data download for symbol ESZ5.CME starting at last date in file.
2025-11-04 18:44:17.874 | Added historical Daily data request for ESZ5.CME to the queue.
2025-11-04 18:44:17.874 | Triggering next historical data download in queue.
2025-11-04 18:44:17.892 | ESZ5.CME [CBV][M] Rev. 4t #1 | Waiting for historical downloads to complete with the IDs: 8,
2025-11-04 18:44:17.896 | HD Request # 7 | Downloading Historical Daily chart data for ESZ5.CME. Starting date: 2025-10-31. Service: rithmic.trading
2025-11-04 18:44:18.019 | Enabling compression for file: C:\SierraChart\Data\ZNZ5.CBOT.scid
2025-11-04 18:44:18.020 | ZNZ5.CBOT[M] #5 | Reloading chart.
2025-11-04 18:44:18.026 | ZNZ5.CBOT[M] #5 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:18.031 | ZNZ5.CBOT[M] #5 | Chart data loading complete.
2025-11-04 18:44:18.047 | ESZ5.CME[M] #4 | Reloading chart.
2025-11-04 18:44:18.059 | ESZ5.CME[M] #4 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:18.064 | ESZ5.CME[M] #4 | Chart data loading complete.
2025-11-04 18:44:18.072 | ESZ5.CME [CBV][M] #6 | Reloading chart.
2025-11-04 18:44:18.092 | ESZ5.CME [CBV][M] #6 | Waiting for historical downloads to complete with the IDs: 8,
2025-11-04 18:44:18.117 | ESZ5.CME[M] Rev. 4t #9 | Reloading chart.
2025-11-04 18:44:18.124 | Enabling compression for file: C:\SierraChart\Data\10YX5.CBOT.scid
2025-11-04 18:44:18.125 | 10YX5.CBOT[M] #10 | Reloading chart.
2025-11-04 18:44:18.130 | 10YX5.CBOT[M] #10 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:18.134 | 10YX5.CBOT[M] #10 | Chart data loading complete.
2025-11-04 18:44:18.142 | NQZ5.CME[M] #3 | Reloading chart.
2025-11-04 18:44:18.192 | NQZ5.CME[M] #3 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:18.201 | NQZ5.CME[M] #3 | Chart data loading complete.
2025-11-04 18:44:18.212 | ESZ5.CME[M] 15 Min #7 | Reloading chart.
2025-11-04 18:44:18.233 | ESZ5.CME[M] Rev. 4t #11 | Reloading chart.
2025-11-04 18:44:18.416 | HD Request # 7 | Requesting historical Daily data for ESZ25 starting at 2025-10-30. SC External HD service.
2025-11-04 18:44:19.622 | HD Request # 7 | Receiving historical Daily data for ESZ5.CME starting at 2025-10-31.
2025-11-04 18:44:19.625 | HD Request # 7 | Writing historical Daily data to the file ESZ5.CME.dly.
2025-11-04 18:44:19.640 | HD Request # 7 | Bytes received: 227
2025-11-04 18:44:19.640 | HD Request # 7 | Received 4 Daily data records from 2025-10-31 00:00:00 to 2025-11-04 00:00:00 (5.0 days) and wrote 3 records for ESZ5.CME
2025-11-04 18:44:19.640 | HD Request # 7 | Completion time: 2s.
2025-11-04 18:44:19.640 | HD Request # 7 | Daily data download complete for ESZ5.CME. Unique request ID: 8
2025-11-04 18:44:19.640 | Removing historical data download ID 8.
2025-11-04 18:44:19.640 |
2025-11-04 18:44:19.640 | No download requests in the queue to start downloads for.
2025-11-04 18:44:19.651 | ESZ5.CME [CBV][M] #6 | Download is complete for all contract months in chart. Proceeding with data load.
2025-11-04 18:44:19.652 | ESZ5.CME [CBV][M] #6 | Reloading chart.
2025-11-04 18:44:19.769 | Added historical Intraday data request for 10YX5.CBOT to the queue.
2025-11-04 18:44:19.769 | Intraday data recording state for symbol 10YX5.CBOT is set to download 'Pending'.
2025-11-04 18:44:19.769 | Triggering next historical data download in queue.
2025-11-04 18:44:20.327 | HD Request # 8 | Downloading Intraday chart data for 10YX5.CBOT to the file 10YX5.CBOT.scid. Service: cbot
2025-11-04 18:44:20.328 | HD Request # 8 | Download start date-time: 2025-05-02 19:44:20.000000. File last date-time: 00:00:00.000000
2025-11-04 18:44:20.349 | HD Request # 8 | Using server: ds26.sierracharts.com port 10149
2025-11-04 18:44:20.350 | Socket (1) | Creating socket.
2025-11-04 18:44:20.350 | Socket (1) | New receive buffer size: 0
2025-11-04 18:44:20.350 | Socket (1) | Connecting to IP: 64.152.155.17.
2025-11-04 18:44:20.611 | HD Request # 8 | Setting DTC encoding to Binary VLS
2025-11-04 18:44:20.611 | HD Request # 8 | Sending historical data logon request message.
2025-11-04 18:44:20.754 | HD Request # 8 | Requesting Intraday data. Start date-time: 2025-05-02 19:44:20. Record interval: 0. Symbol: 10YX25
2025-11-04 18:44:20.881 | HD Request # 8 | Decompressing data.
2025-11-04 18:44:20.995 | HD Request # 8 | Receiving Intraday data for 10YX5.CBOT starting at 2025-10-01 14:24:31.245000
2025-11-04 18:44:21.087 | Socket (1) | CloseSocket call.
2025-11-04 18:44:21.111 | Socket (1) | Shutdown started. Waiting for graceful close.
2025-11-04 18:44:21.218 | Socket (1) | Socket gracefully closed by remote side.
2025-11-04 18:44:21.219 | Socket (1) | Closed.
2025-11-04 18:44:21.568 | Historical data download thread signaled to stop.
2025-11-04 18:44:21.572 | HD Request # 8 | Timestamp of first Intraday data file record written: 2025-10-01 14:24:31.245000.
2025-11-04 18:44:21.572 | HD Request # 8 | Received 3812 Intraday data records from 2025-10-01 14:24:31.245000 to 2025-11-04 18:22:47.452001 (34.2 days. Delay: 21.6 minutes) and wrote 3812 records for 10YX5.CBOT
2025-11-04 18:44:21.572 | HD Request # 8 | Completion time: 1s.
2025-11-04 18:44:21.572 | HD Request # 8 | Intraday data download complete for 10YX5.CBOT. Unique request ID: 9
2025-11-04 18:44:21.572 | Removing historical data download ID 9.
2025-11-04 18:44:21.572 | HD Request # 8 | Enabling Intraday chart updating for symbol.
2025-11-04 18:44:21.599 |
2025-11-04 18:44:21.599 | No download requests in the queue to start downloads for.
2025-11-04 18:44:21.599 | Historical data for 10YX5.CBOT is delayed because connection to main data feed is not present. Current data will be received upon connection.
2025-11-04 18:44:22.294 |
2025-11-04 18:44:22.294 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:44:22.294 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:44:22.315 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:44:22.477 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:44:22.477 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:44:22.477 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:44:23.704 | NQZ5.CME 30 Min #8 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:23.835 | NQZ5.CME 30 Min #8 | Chart data loading complete.
2025-11-04 18:44:23.977 | ESZ5.CME [CBV][M] Rev. 4t #1 | Download is complete for all contract months in chart. Proceeding with data load.
2025-11-04 18:44:23.987 | ESZ5.CME [CBV][M] Rev. 4t #1 | Reloading chart.
2025-11-04 18:44:24.132 | ESZ5.CME [CBV][M] Rev. 4t #1 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:24.138 | ESZ5.CME [CBV][M] Rev. 4t #1 | Chart data loading complete.
2025-11-04 18:44:24.204 | ESZ5.CME [CBV][M] #6 | Reloading chart.
2025-11-04 18:44:24.527 | ESZ5.CME [CBV][M] Rev. 4t #1 | Reloading chart.
2025-11-04 18:44:24.644 | ESZ5.CME [CBV][M] Rev. 4t #1 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:24.645 | ESZ5.CME [CBV][M] Rev. 4t #1 | Chart data loading complete.
2025-11-04 18:44:33.710 | ESZ5.CME 15 Min #7 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:33.780 | ESZ5.CME 15 Min #7 | Chart data loading complete.
2025-11-04 18:44:34.762 | ESZ5.CME Rev. 4t #11 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:35.842 | ESZ5.CME Rev. 4t #11 | Chart data loading complete.
2025-11-04 18:44:36.900 | ESZ5.CME Rev. 4t #9 | StartDateTimeForLoadingOrderFills: 2024-10-28 00:00:00
2025-11-04 18:44:43.118 | ESZ5.CME Rev. 4t #9 | Chart data loading complete.
2025-11-04 18:44:43.507 | DTC Client socket (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. *
2025-11-04 18:44:49.491 | ESZ5.CME [CBV] #6 | Chart data loading complete.
2025-11-04 18:44:49.494 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:44:49.494 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:44:49.494 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | New receive buffer size: 0
2025-11-04 18:44:49.494 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:44:49.494 | DTC Client socket (1) | Closed.
2025-11-04 18:44:49.496 | Rithmic Direct - DTC | Timeout connecting to server.
2025-11-04 18:44:49.496 | Rithmic Direct - DTC | Failed connections: 1
2025-11-04 18:44:49.496 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:44:49.496 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:44:49.523 | DTC Client socket (0) | CloseSocket call.
2025-11-04 18:44:49.524 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:44:49.524 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:44:50.330 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:44:50.330 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:44:50.332 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:44:50.332 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | CloseSocket call.
2025-11-04 18:44:50.332 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:44:50.332 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Closed.
2025-11-04 18:44:53.522 |
2025-11-04 18:44:53.522 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:44:53.522 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:44:53.522 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:44:53.523 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:44:53.523 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:44:53.523 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:45:13.516 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:45:13.516 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0
2025-11-04 18:45:13.516 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:45:14.313 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:45:14.314 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:45:14.315 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:45:14.315 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:45:14.315 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:45:14.315 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | CloseSocket call.
2025-11-04 18:45:14.315 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:45:14.315 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Closed.
2025-11-04 18:45:14.341 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:45:14.341 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:45:14.341 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:45:14.341 | DTC Client socket (1) | Closed.
2025-11-04 18:45:18.335 |
2025-11-04 18:45:18.336 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:45:18.336 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:45:18.336 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:45:18.337 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:45:18.337 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:45:18.337 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:45:38.334 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:45:38.334 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0
2025-11-04 18:45:38.334 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:45:39.135 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:45:39.136 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:45:39.137 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:45:39.137 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:45:39.137 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:45:39.137 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | CloseSocket call.
2025-11-04 18:45:39.138 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:45:39.138 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Closed.
2025-11-04 18:45:39.140 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:45:39.140 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:45:39.140 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:45:39.141 | DTC Client socket (1) | Closed.
2025-11-04 18:45:43.141 |
2025-11-04 18:45:43.141 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:45:43.141 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:45:43.141 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:45:43.142 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:45:43.142 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:45:43.142 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:46:03.152 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:03.152 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | New receive buffer size: 0
2025-11-04 18:46:03.152 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:46:03.952 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:46:03.953 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:46:03.954 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:46:03.954 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:46:03.954 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:46:03.954 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | CloseSocket call.
2025-11-04 18:46:03.954 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:46:03.954 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (2) | Closed.
2025-11-04 18:46:03.956 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:46:03.956 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:46:03.956 | DTC Client socket (1) | Closed.
2025-11-04 18:46:03.956 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:46:07.966 |
2025-11-04 18:46:07.966 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:46:07.966 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:46:07.966 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:46:07.967 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:07.967 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:46:07.967 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:46:27.966 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:27.967 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | New receive buffer size: 0
2025-11-04 18:46:27.967 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:46:28.772 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:46:28.773 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:46:28.774 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:46:28.774 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:46:28.774 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:46:28.774 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | CloseSocket call.
2025-11-04 18:46:28.774 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:46:28.774 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Closed.
2025-11-04 18:46:28.785 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:46:28.785 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:46:28.785 | DTC Client socket (1) | Closed.
2025-11-04 18:46:28.785 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:46:32.789 |
2025-11-04 18:46:32.789 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:46:32.789 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:46:32.789 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:46:32.790 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:32.790 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:46:32.790 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:46:36.351 | The message log has been sent to support. *
2025-11-04 18:46:36.351 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:36.352 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 0
2025-11-04 18:46:36.352 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 64.152.155.19.
2025-11-04 18:46:36.997 | The Message Log was sent. Result: Message Log received. *
2025-11-04 18:46:37.245 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call.
2025-11-04 18:46:37.245 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:46:37.351 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side.
2025-11-04 18:46:37.351 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed.
2025-11-04 18:46:52.785 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:52.785 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | New receive buffer size: 0
2025-11-04 18:46:52.785 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:46:53.496 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:46:53.497 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:46:53.498 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:46:53.498 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:46:53.498 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:46:53.498 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | CloseSocket call.
2025-11-04 18:46:53.498 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:46:53.498 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Closed.
2025-11-04 18:46:53.513 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:46:53.513 | DTC Client socket (1) | Closed.
2025-11-04 18:46:53.513 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:46:53.513 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:46:57.504 |
2025-11-04 18:46:57.505 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:46:57.505 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:46:57.505 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:46:57.509 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:46:57.509 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:46:57.509 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:47:06.423 | : Array is unallocated. | Number times message added: 9
2025-11-04 18:47:17.512 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:47:17.512 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | New receive buffer size: 0
2025-11-04 18:47:17.512 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:47:18.228 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:47:18.229 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:47:18.230 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:47:18.230 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:47:18.230 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:47:18.231 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | CloseSocket call.
2025-11-04 18:47:18.231 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:47:18.231 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (2) | Closed.
2025-11-04 18:47:18.240 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:47:18.240 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:47:18.240 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:47:18.240 | DTC Client socket (1) | Closed.
2025-11-04 18:47:22.239 |
2025-11-04 18:47:22.239 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:47:22.239 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:47:22.239 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:47:22.239 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:47:22.240 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:47:22.240 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:47:42.243 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:47:42.243 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | New receive buffer size: 0
2025-11-04 18:47:42.243 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:47:43.046 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:47:43.047 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:47:43.048 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:47:43.048 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:47:43.048 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:47:43.048 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | CloseSocket call.
2025-11-04 18:47:43.048 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:47:43.048 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (2) | Closed.
2025-11-04 18:47:43.070 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:47:43.070 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:47:43.070 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:47:43.070 | DTC Client socket (1) | Closed.
2025-11-04 18:47:47.067 |
2025-11-04 18:47:47.068 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:47:47.068 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:47:47.068 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:47:47.068 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:47:47.069 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:47:47.069 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:48:07.070 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:48:07.070 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | New receive buffer size: 0
2025-11-04 18:48:07.070 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:48:07.779 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:48:07.780 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:48:07.781 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:48:07.781 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:48:07.781 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:48:07.781 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | CloseSocket call.
2025-11-04 18:48:07.782 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:48:07.782 | HTTPS connection ID:10 to downloads.rithmic.com:443 for request ID:10 (2) | Closed.
2025-11-04 18:48:07.787 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:48:07.787 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:48:07.787 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:48:07.787 | DTC Client socket (1) | Closed.
2025-11-04 18:48:11.787 |
2025-11-04 18:48:11.787 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:48:11.787 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:48:11.787 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:48:11.788 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:48:11.788 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:48:11.788 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:48:31.788 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:48:31.788 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | New receive buffer size: 0
2025-11-04 18:48:31.788 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:48:32.499 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:48:32.500 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:48:32.501 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:48:32.501 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:48:32.501 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:48:32.501 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | CloseSocket call.
2025-11-04 18:48:32.501 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:48:32.502 | HTTPS connection ID:11 to downloads.rithmic.com:443 for request ID:11 (2) | Closed.
2025-11-04 18:48:32.525 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:48:32.525 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:48:32.525 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:48:32.525 | DTC Client socket (1) | Closed.
2025-11-04 18:48:36.519 |
2025-11-04 18:48:36.519 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:48:36.519 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:48:36.519 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:48:36.523 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:48:36.524 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:48:36.524 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:48:56.524 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:48:56.524 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | New receive buffer size: 0
2025-11-04 18:48:56.524 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | Connecting to IP: 38.79.0.89.
2025-11-04 18:48:57.320 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2025-11-04 18:48:57.321 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:48:57.322 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:48:57.322 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:48:57.322 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:48:57.322 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | CloseSocket call.
2025-11-04 18:48:57.322 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2025-11-04 18:48:57.322 | HTTPS connection ID:12 to downloads.rithmic.com:443 for request ID:12 (2) | Closed.
2025-11-04 18:48:57.327 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:48:57.327 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:48:57.328 | DTC Client socket (1) | Closed.
2025-11-04 18:48:57.328 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:49:01.337 |
2025-11-04 18:49:01.337 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:49:01.337 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:49:01.337 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:49:01.338 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:49:01.338 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:49:01.338 | DTC Client socket (1) | Connecting to IP: 3.254.4.144.
2025-11-04 18:49:21.454 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:49:21.454 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | New receive buffer size: 0
2025-11-04 18:49:21.454 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | Connecting to IP: 216.66.0.130.
2025-11-04 18:49:22.214 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:49:22.215 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:49:22.215 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2025-11-04 18:49:22.215 | Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:49:22.386 | DTC Client socket (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. *
2025-11-04 18:49:22.530 | DTC Client socket (1) | CloseSocket call.
2025-11-04 18:49:22.530 | Rithmic Direct - DTC | Disconnected.
2025-11-04 18:49:22.530 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2025-11-04 18:49:22.530 | DTC Client socket (1) | Closed.
2025-11-04 18:49:22.530 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | CloseSocket call.
2025-11-04 18:49:22.530 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:49:22.618 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | Socket gracefully closed by remote side.
2025-11-04 18:49:22.618 | HTTPS connection ID:13 to downloads.rithmic.com:443 for request ID:13 (2) | Closed.
2025-11-04 18:49:26.532 |
2025-11-04 18:49:26.532 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated
2025-11-04 18:49:26.532 | Rithmic Direct - DTC | Trading server address/port: rsc-ie.rithmic.com:40800
2025-11-04 18:49:26.532 | Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800
2025-11-04 18:49:26.649 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2025-11-04 18:49:26.650 | DTC Client socket (1) | New receive buffer size: 0
2025-11-04 18:49:26.650 | DTC Client socket (1) | Connecting to IP: 63.34.162.229.
2025-11-04 18:49:26.683 | Rithmic Direct - DTC | Network connection to server complete.
2025-11-04 18:49:26.683 | Rithmic Direct - DTC | Starting socket receive thread.
2025-11-04 18:49:26.683 | Rithmic Direct - DTC | Using fixed encoding of Binary
2025-11-04 18:49:26.683 | Rithmic Direct - DTC | Sending logon request message.
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Received logon response.
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Server Name: .
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Successfully connected.
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Trading is supported.
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Order cancel and replace is supported.
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | OCO Orders supported.
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2025-11-04 18:49:26.986 | Rithmic Direct - DTC | Connection to server complete.
2025-11-04 18:49:26.990 | No download requests in the queue to start downloads for. | Number times message added: 3
2025-11-04 18:49:26.990 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2025-11-04 18:49:27.435 | Using symbol data fast lookup vector
2025-11-04 18:49:27.435 | Rithmic Direct - DTC | Starting real-time market data updates for: ESZ5.CME. ID: 1 Service code: rithmic.trading
2025-11-04 18:49:27.435 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESZ5.CME.
2025-11-04 18:49:27.435 | Rithmic Direct - DTC | Requesting security definition data for: ESZ5.CME. ID: 1
2025-11-04 18:49:27.435 | Rithmic Direct - DTC | Using primary service for historical data for ESZ5.CME
2025-11-04 18:49:27.435 | Historical data service client indicated that downloads are not enabled. Symbol: ESZ5.CME. Data Type: Intraday data.
2025-11-04 18:49:27.435 | Historical data download ID 10 not found when removing ID from outstanding request set.
2025-11-04 18:49:27.435 | Real-time Intraday chart data file updates started for ESZ5.CME
2025-11-04 18:49:27.435 | Intraday chart data file opened for ESZ5.CME
2025-11-04 18:49:27.438 | : Array is unallocated. | Number times message added: 9
2025-11-04 18:49:27.628 | Rithmic Direct - DTC | Starting real-time market data updates for: ZNZ5.CBOT. ID: 2 Service code: rithmic.trading
2025-11-04 18:49:27.628 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ZNZ5.CBOT.
2025-11-04 18:49:27.628 | Rithmic Direct - DTC | Requesting security definition data for: ZNZ5.CBOT. ID: 2
2025-11-04 18:49:27.628 | Rithmic Direct - DTC | Using primary service for historical data for ZNZ5.CBOT
2025-11-04 18:49:27.628 | Historical data service client indicated that downloads are not enabled. Symbol: ZNZ5.CBOT. Data Type: Intraday data.
2025-11-04 18:49:27.628 | Historical data download ID 11 not found when removing ID from outstanding request set.
2025-11-04 18:49:27.628 | Real-time Intraday chart data file updates started for ZNZ5.CBOT
2025-11-04 18:49:27.628 | Intraday chart data file opened for ZNZ5.CBOT
2025-11-04 18:49:27.641 | Rithmic Direct - DTC | Starting real-time market data updates for: 10YX5.CBOT. ID: 3 Service code: rithmic.trading
2025-11-04 18:49:27.641 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: 10YX5.CBOT.
2025-11-04 18:49:27.641 | Rithmic Direct - DTC | Requesting security definition data for: 10YX5.CBOT. ID: 3
2025-11-04 18:49:27.641 | Added historical Intraday data request for 10YX5.CBOT to the queue.
2025-11-04 18:49:27.641 | Intraday data recording state for symbol 10YX5.CBOT is set to download 'Pending'.
2025-11-04 18:49:27.641 | Triggering next historical data download in queue.
2025-11-04 18:49:27.645 | Delaying start of download for 10YX5.CBOT.
2025-11-04 18:49:27.675 | Rithmic Direct - DTC | Starting real-time market data updates for: NQZ5.CME. ID: 4 Service code: rithmic.trading
2025-11-04 18:49:27.675 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: NQZ5.CME.
2025-11-04 18:49:27.675 | Rithmic Direct - DTC | Requesting security definition data for: NQZ5.CME. ID: 4
2025-11-04 18:49:27.675 | Rithmic Direct - DTC | Using primary service for historical data for NQZ5.CME
2025-11-04 18:49:27.675 | Historical data service client indicated that downloads are not enabled. Symbol: NQZ5.CME. Data Type: Intraday data.
2025-11-04 18:49:27.675 | Historical data download ID 13 not found when removing ID from outstanding request set.
2025-11-04 18:49:27.675 | Real-time Intraday chart data file updates started for NQZ5.CME
2025-11-04 18:49:27.675 | Intraday chart data file opened for NQZ5.CME
2025-11-04 18:49:31.973 | Requesting market depth updates for: 10YX5.CBOT if supported. NumLevels=100
2025-11-04 18:49:31.973 | Separate subscription for market depth updates not supported. 10YX5.CBOT
2025-11-04 18:49:31.973 | Requesting market depth updates for: ESZ5.CME if supported. NumLevels=100
2025-11-04 18:49:31.973 | Separate subscription for market depth updates not supported. ESZ5.CME
2025-11-04 18:49:31.973 | Requesting market depth updates for: NQZ5.CME if supported. NumLevels=100
2025-11-04 18:49:31.973 | Separate subscription for market depth updates not supported. NQZ5.CME
2025-11-04 18:49:31.973 | Requesting market depth updates for: ZNZ5.CBOT if supported. NumLevels=100
2025-11-04 18:49:31.973 | Separate subscription for market depth updates not supported. ZNZ5.CBOT
2025-11-04 18:49:33.127 | : Array is unallocated. | Number times message added: 4
2025-11-04 18:49:33.127 | Array message repeat count limit reached.
2025-11-04 18:49:43.501 | HD Request # 9 | Downloading Intraday chart data for 10YX5.CBOT to the file 10YX5.CBOT.scid. Service: cbot
2025-11-04 18:49:43.502 | HD Request # 9 | Download start date-time: 2025-11-04 18:22:47.000000. File last date-time: 2025-11-04 18:22:47.452001
2025-11-04 18:49:43.502 | HD Request # 9 | Using server: ds32.sierracharts.com port 10150
2025-11-04 18:49:43.502 | Socket (2) | Creating socket.
2025-11-04 18:49:43.502 | Socket (2) | New receive buffer size: 0
2025-11-04 18:49:43.502 | Socket (2) | Connecting to IP: 69.39.70.248.
2025-11-04 18:49:43.721 | HD Request # 9 | Setting DTC encoding to Binary VLS
2025-11-04 18:49:43.721 | HD Request # 9 | Sending historical data logon request message.
2025-11-04 18:49:43.862 | HD Request # 9 | Requesting Intraday data. Start date-time: 2025-11-04 18:22:47. Record interval: 0. Symbol: 10YX25
2025-11-04 18:49:43.970 | HD Request # 9 | Decompressing data.
2025-11-04 18:49:44.077 | HD Request # 9 | Receiving Intraday data for 10YX5.CBOT starting at 2025-11-04 18:22:47.452000
2025-11-04 18:49:44.078 | Socket (2) | CloseSocket call.
2025-11-04 18:49:44.078 | Socket (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:49:44.078 | Historical data download thread signaled to stop.
2025-11-04 18:49:44.078 | HD Request # 9 | Timestamp of first Intraday data file record written: 2025-11-04 18:35:53.786000.
2025-11-04 18:49:44.078 | HD Request # 9 | Received 10 Intraday data records from 2025-11-04 18:22:47.452000 to 2025-11-04 18:39:05.138001 (16.3 minutes. Delay: 10.6 minutes) and wrote 8 records for 10YX5.CBOT
2025-11-04 18:49:44.095 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2025-11-04 18:39:05.138001
2025-11-04 18:49:44.095 | HD Request # 9 | Completion time: 1s.
2025-11-04 18:49:44.095 | HD Request # 9 | Intraday data download complete for 10YX5.CBOT. Unique request ID: 12
2025-11-04 18:49:44.095 | Removing historical data download ID 12.
2025-11-04 18:49:44.095 | Real-time Intraday chart data file updates started for 10YX5.CBOT
2025-11-04 18:49:44.095 | Intraday chart data file opened for 10YX5.CBOT
2025-11-04 18:49:44.095 | HD Request # 9 | Enabling Intraday chart updating for symbol.
2025-11-04 18:49:44.095 |
2025-11-04 18:49:44.095 | No download requests in the queue to start downloads for.
2025-11-04 18:49:44.187 | Socket (2) | Socket gracefully closed by remote side.
2025-11-04 18:49:44.187 | Socket (2) | Closed.
2025-11-04 18:49:46.536 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | Creating socket. Using TLS 1.2.
2025-11-04 18:49:46.536 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | New receive buffer size: 0
2025-11-04 18:49:46.536 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | Connecting to IP: 216.66.0.130.
2025-11-04 18:49:47.143 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 105509
2025-11-04 18:49:47.145 | Rithmic Direct - DTC | Processed connection points. Count: 452
2025-11-04 18:49:47.404 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | CloseSocket call.
2025-11-04 18:49:47.404 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | Shutdown started. Waiting for graceful close.
2025-11-04 18:49:47.491 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | Socket gracefully closed by remote side.
2025-11-04 18:49:47.491 | HTTPS connection ID:14 to downloads.rithmic.com:443 for request ID:14 (2) | Closed.
[2025-11-04 19:04:31]
[Go To First Post]
John - SC Support - Posts: 42874
To start with. You have the following exchanges activated with our Denali Exchange Data Feed:
- CME Non-Professional Top-of-Book
- CME with Market Depth for Non-Professional Trading Accounts
- CBOT Non-Professional Top-of-Book

So you have non-professional exchanges active, but you have not connected your Sierra Chart software to a live, funded, futures trading account in order to verify your non-professional standing for the CME Group. Refer to the following:
Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

When you filled out your agreements in 2023, you listed an account at AMP. If you still have this account, then you need to connect to it at least once a month to verify your non-professional standing. When you make this connection, your "Verified Until" date will change to 30 days in the future. Right now, this date is showing as "July 3, 2025". You can view this date at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

--

In your log we see some of the following:
2025-11-04 18:44:43.507 | DTC Client socket (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. *

Along with general connectivity issues with Rithmic.

We recommend trying a different server to see if you can get better connectivity.

Also, once you are able to get the real-time data from our Denali Exchange Data Feed, then we recommend removing the "Username/Password" entries on the "Data/Trade Service Settings" for the Rithmic data.

--

And finally, you do not need both the of these exchanges:
- CME Non-Professional Top-of-Book
- CME with Market Depth for Non-Professional Trading Accounts

If you need Market Depth, then keep that one active and deactivate the other one. Or vice versa. But you do not need both, so be sure to deactivate whichever one you do not need as soon as possible so you are not charged again for it next month.

You can change your exchange selections for the CME Group at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-11-05 06:08:11]
[Go To First Post]
User961151 - Posts: 4
What is the second choice? Having 2 sierra ?
[2025-11-05 14:47:28]
[Go To First Post]
John - SC Support - Posts: 42874
What do you mean by a "second choice"? We do not know what this is in reference to.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-11-05 18:03:38]
[Go To First Post]
User961151 - Posts: 4
Hello why are my chart delayed with denali thanks sir
Date Time Of Last Edit: 2025-11-05 18:04:18
imageDELAYED.png / V - Attached On 2025-11-05 17:58:49 UTC - Size: 193.36 KB - 18 views
[2025-11-05 20:11:21]
[Go To First Post]
John - SC Support - Posts: 42874
You have Non-Professional exchanges active for the CME Group, but you have not connected to your live, funded, futures trading account in a few months. Your "Verified Until" date is showing as "2025-07-03" (July 3, 2025).

Therefore, you are not able to get the real-time data from our Denali Exchange Data Feed until you connect to your live, funded, futures trading account. Refer to the following:
Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

When you filled out your exchange agreements in 2023, you indicated you had an account at AMP. If you still have this account, then you need to connect to it to update your "Verified Until" date. When you connect the date changes to 30 days in the future. It must be in the future for you to get the real-time data for the CME Group. You can view that date at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

If you need help with connecting to your live account, then let us know what trading service or broker you are using and we can point you to the proper instructions.

--

We see that you have deactivated the CME Group exchanges for your account. You can still get the data from us through the remainder of November, as you have already paid for that data. If you do not make any changes, then starting on December 1, 2025, you will no longer be able to get real-time data from us.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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