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Support Board

Date/Time: Sat, 31 Jan 2026 18:27:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Scrolling Direction in DOM
User963221 		2021-12-06 18:14:17
John - SC Support LPN LP 		1 813
Unable to get live/realtime data for stocks (e.g. AAPL, AMC)
User345992 		2021-12-06 17:55:35
John - SC Support LPN LP 		1 610
AMP and Sierra Chart order routing
Mhorne 		2021-12-06 17:51:38
John - SC Support LPN LP 		1 718
Trading Account
User188477 		2021-12-06 17:44:58
John - SC Support LPN LP 		1 623
data rithmic problem
User923842 		2021-12-06 17:41:52
John - SC Support LPN LP 		1 641
Linking My Account to a new PC
Mark Burridge 		2021-12-06 17:41:25
John - SC Support LPN LP 		1 613
Dealyed quotes, please help
URGREATAF 		2021-12-06 17:37:08
John - SC Support LPN LP 		1 563
orders processing issue
User591259 		2021-12-06 17:36:11
John - SC Support LPN LP 		1 671
HELLO !
User413489 		2021-12-06 17:28:42
John - SC Support LPN LP 		1 610
Order Rejected MESZ21 - Time In Force
User388297 		2021-12-06 17:23:10
John - SC Support LPN LP 		1 600
help reconnecting to SIM
User148596 		2021-12-06 17:20:38
John - SC Support LPN LP 		1 558
fixed "ruler"
User138457 		2021-12-06 17:06:37
John - SC Support LPN LP 		1 523
PHILLIP CAPITAL
User28317 		2021-12-06 17:04:59
John - SC Support LPN LP 		1 939
Manage two accounts simultaneously.
User00111 		2021-12-06 16:51:10
John - SC Support LPN LP 		16 3768
Nasdaq SnP and NYSE stocks DOM and footprint/Number bars
JACK72 		2021-12-06 16:48:28
John - SC Support LPN LP 		9 1332
interactive chart
Marlin46 		2021-12-06 16:46:36
John - SC Support LPN LP 		1 677
Volume by price on Dom
User808202 		2021-12-06 16:45:01
John - SC Support LPN LP 		1 717
VBP DOM Bar width
User585668 		2021-12-06 16:31:42
John - SC Support LPN LP 		2 713
Don't see a package option with Sierra Chart Exchange Data Feed. i need only US Equities
User258371 		2021-12-06 16:30:35
John - SC Support LPN LP 		1 590
Is their a way to cancel all api request ?
GravisHTG 		2021-12-06 16:26:02
GravisHTG LPN LP 		0 537
Spreadsheet programming question - FRACTIME
User183724 		2021-12-06 16:19:07
John - SC Support LPN LP 		2 1189
ask volume of poc bar
User278398 		2021-12-06 15:39:14
Ackin LPN LP 		2 735
activating account
User159033 		2021-12-06 12:08:33
Sierra Chart Engineering LPN LP 		1 559
Windows error code 10060 still present with disabled firewall
User798442 		2021-12-06 11:47:36
Sierra Chart Engineering LPN LP 		3 998
FontBackColor input is ignored for AddAsUserDrawnDrawing = 1
User99735 		2021-12-06 08:34:55
Sierra Chart Engineering LPN LP 		4 790
Sierra keeps freezing on my main chartbook and I cannot do anything half the time
User854802 		2021-12-06 02:32:37
Infinite LPN LP 		4 837
Rithmic data connection Sunday
ertrader 		2021-12-06 02:08:54
ertrader LPN LP 		7 1188
I CANNOT shift out of SIM1 to trade LIVE
ScalpingPadawan 		2021-12-06 00:45:33
Sierra Chart Engineering LPN LP 		5 997
Current volume compared to the same time of day in the past.
User14953 		2021-12-06 00:40:20
Sierra Chart Engineering LPN LP 		1 917
Problem Orders not submitted to Rhitmic. Evaluation. Account name too long
User754053 		2021-12-06 00:08:49
Sierra Chart Engineering LPN LP 		3 925
Locked/ open support message requiring closure
User109175 		2021-12-06 00:06:55
Sierra Chart Engineering LPN LP 		3 579
CHANGED SERVICE PACKAGE...NO LIVE DATA
User443396 		2021-12-06 00:06:04
Sierra Chart Engineering LPN LP 		3 910
Incorrect data returned in Low field
User594405 		2021-12-06 00:00:21
Sierra Chart Engineering LPN LP 		3 723
DIDI INDEX
User379459 		2021-12-05 23:16:14
Sierra Chart Engineering LPN LP 		3 1752
Why Doesn't Same Price/Type in TOS Match Cummulative Last Traded Size in DOM?
cmet 		2021-12-05 12:13:12
Sierra_Chart Engineering LPN LP 		1 667
DTC server authorizes user then rejects historical request as
User972768 		2021-12-05 12:02:41
DabbaDo LPN LP 		5 1063
New data feed and Historical Bid/Ask Volume
ssangha84 		2021-12-05 12:00:23
Sierra Chart Engineering LPN LP 		6 754
Cannot Get Values From ACSIL ACSDrawing
maxpi 		2021-12-05 11:46:30
Sierra Chart Engineering LPN LP 		1 642
NISS-NYSE stops updating/working
TomasVill 		2021-12-05 11:45:31
Sierra Chart Engineering LPN LP 		1 634