Support Board
Date/Time: Tue, 02 Dec 2025 05:59:07 +0000
ES 3 minute chart
View Count: 710
| [2022-03-17 19:42:08] |
| Dennis B. - Posts: 289 |
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Before when I had a 5 minute esm chart and I typed in 3m, I got a 3 minute esm chart, great. Now if I do that I get "Symbol settings not found for current service" Does SC not support a 3 minute chart any longer ?
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| [2022-03-17 20:06:28] |
| Dennis B. - Posts: 289 |
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Somethings out of whack,all worked fine this AM.
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| [2022-03-17 20:49:52] |
| John - SC Support - Posts: 43225 |
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It's possible that what you had typed in was thought to be a symbol rather than just the chart timeframe change. Refer to the following regarding changing the symbol from the keyboard and the 3 sections after it which give you information on how to turn this off: Changing the Symbol of a Chart: Quickly Changing the Symbol of a Chart to a Symbol for which a Data File Exists For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-18 12:16:36] |
| Dennis B. - Posts: 289 |
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Didn't do a thing, but everything's working like normal this AM. Blame it on Comcast.
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| [2022-04-06 20:08:32] |
| Dennis B. - Posts: 289 |
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Same problem as before, I went to general settings but could not find ( Support symbol entry from chart window) Could this be a server issue ? Will try in the am tomorrow.
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| [2022-04-06 20:43:14] |
| John - SC Support - Posts: 43225 |
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In the new General Settings, the option to turn on/off the Symbol entry is in Global Settings >> General Settings >> Chart >> Support Symbol Entry from Chart (it's under the Symbol section under the Chart tab).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-07 12:26:34] |
| Dennis B. - Posts: 289 |
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Same as before, booted up this am and did't do a thing. Everything is working great no problems,this as to be a server issue ...
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