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Support Board

Date/Time: Tue, 10 Nov 2026 18:29:20 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
renewed and the data will not contect
miker 		2025-03-07 19:03:47
John - SC Support LPN LP 		1 374
Denali feed reactivated and data won’t load.
User196614 		2025-03-07 17:33:16
Sierra_Chart Engineering LPN LP 		2 533
How is ZigZag2 drawing it's lines?
User153286 		2025-03-07 16:50:06
User153286 LPN LP 		9 1388
Level 2 data not loading despite subscriptions
AntoineOpala 		2025-03-07 16:42:35
AntoineOpala LPN LP 		2 2024
How can I increase depth of book?
Duchess 		2025-03-07 16:40:10
John - SC Support LPN LP 		9 4619
Can't connect to trade service to place a trade
User949204 		2025-03-07 16:38:38
John - SC Support LPN LP 		1 594
ATR Levels
User862138 		2025-03-07 16:05:33
John - SC Support LPN LP 		2 546
set alarm
User531621 		2025-03-07 15:55:55
John - SC Support LPN LP 		1 577
How to get the real-time NYSE composite?
Techotomy 		2025-03-07 15:49:31
John - SC Support LPN LP 		5 994
Make Number Bars bigger so I can read them
jgvanloo1962 		2025-03-07 15:46:01
John - SC Support LPN LP 		5 2445
VXN (CBOE Global Indexes) Historical Chart
User649881 		2025-03-07 15:38:49
User649881 LPN LP 		2 876
SC on windows ARM/VM on apple max studio
User525733 		2025-03-07 15:36:18
User433762 LPN LP 		10 3085
Placing an Order
User925417 		2025-03-07 15:07:00
John - SC Support LPN LP 		1 398
Trade Window issue
User123816 		2025-03-07 14:31:21
John - SC Support LPN LP 		1 476
Prop firm connection
lovelivelaught 		2025-03-07 14:20:29
John - SC Support LPN LP 		20 2445
Profit and loss are incorrect in trade window when using commissions in sim
User715828 		2025-03-07 14:15:15
John - SC Support LPN LP 		9 1896
Release 2944 data issue
User289638 		2025-03-07 14:14:16
User289638 LPN LP 		3 414
Global Setting - General Question
nicktrader 		2025-03-07 11:13:12
nicktrader LPN LP 		0 424
compact tool values window background and text color
User411334 		2025-03-07 07:38:33
Sierra_Chart Engineering LPN LP 		5 2087
I am not able to rollover to current contract and data is not realtime though I have paid
McHighlander 		2025-03-07 00:49:52
McHighlander LPN LP 		2 464
[Programming Help] - Manage Custom Study Users---ERROR: SCDLLName not set
Gradient 		2025-03-06 22:30:51
Gradient LPN LP 		1 484
Color Bar Based on Alert Condition not Working for CL
Rich_B 		2025-03-06 22:28:41
John - SC Support LPN LP 		1 650
Data
joew 		2025-03-06 21:55:38
John - SC Support LPN LP 		1 457
Data
joew 		2025-03-06 21:55:13
John - SC Support LPN LP 		1 493
Data
joew 		2025-03-06 21:54:45
John - SC Support LPN LP 		1 428
How to increase number/font size of the columns within the FP charts when you zoom in/out?
Brightstone 		2025-03-06 21:54:21
John - SC Support LPN LP 		3 1175
[User Discussion] - Problems with my open positions
User792477 		2025-03-06 21:46:12
John - SC Support LPN LP 		2 656
Connected to Rithmic Data Feed and my Teton CME Order Routing Account # shows up instead
xORDERBOOKx 		2025-03-06 21:17:12
John - SC Support LPN LP 		10 691
Spreadsheet Value is gone?
User993067 		2025-03-06 21:09:41
User993067 LPN LP 		5 608
Constantly disconnecting, freezing and unable to update - in Thailand.
Deucalion 		2025-03-06 19:44:03
Sierra_Chart Engineering LPN LP 		31 2086
Chart Values/Crosshair Tool
JVincent 		2025-03-06 19:17:01
John - SC Support LPN LP 		5 785
At approximately 11:15 CST data stopped on Sierra
User558370 		2025-03-06 19:10:24
User558370 LPN LP 		3 537
Am I using Tick data and Teton Order Routing Service?
Fisheep 		2025-03-06 16:38:31
John - SC Support LPN LP 		1 613
DOM-Color Code Volume Bars Based on Percentage of POC
User377189 		2025-03-06 16:31:36
John - SC Support LPN LP 		1 516
real time data
User138003 		2025-03-06 16:29:08
John - SC Support LPN LP 		1 406
opening swing ? indicator
Steve Leon 		2025-03-06 16:25:10
John - SC Support LPN LP 		1 524
Delayed data feed
User884726 		2025-03-06 16:09:28
John - SC Support LPN LP 		1 418
Observations ref charts
User862138 		2025-03-06 16:08:30
John - SC Support LPN LP 		1 420
Market Data Feed Differences
User130696 		2025-03-06 15:56:49
John - SC Support LPN LP 		4 871