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Support Board

Date/Time: Wed, 07 Oct 2026 19:21:04 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
I am not able to rollover to current contract and data is not realtime though I have paid
McHighlander 		2025-03-07 00:49:52
McHighlander LPN LP 		2 421
[Programming Help] - Manage Custom Study Users---ERROR: SCDLLName not set
Gradient 		2025-03-06 22:30:51
Gradient LPN LP 		1 462
Color Bar Based on Alert Condition not Working for CL
Rich_B 		2025-03-06 22:28:41
John - SC Support LPN LP 		1 607
Data
joew 		2025-03-06 21:55:38
John - SC Support LPN LP 		1 436
Data
joew 		2025-03-06 21:55:13
John - SC Support LPN LP 		1 460
Data
joew 		2025-03-06 21:54:45
John - SC Support LPN LP 		1 406
How to increase number/font size of the columns within the FP charts when you zoom in/out?
Brightstone 		2025-03-06 21:54:21
John - SC Support LPN LP 		3 1113
[User Discussion] - Problems with my open positions
User792477 		2025-03-06 21:46:12
John - SC Support LPN LP 		2 618
Connected to Rithmic Data Feed and my Teton CME Order Routing Account # shows up instead
xORDERBOOKx 		2025-03-06 21:17:12
John - SC Support LPN LP 		10 661
Spreadsheet Value is gone?
User993067 		2025-03-06 21:09:41
User993067 LPN LP 		5 554
Constantly disconnecting, freezing and unable to update - in Thailand.
Deucalion 		2025-03-06 19:44:03
Sierra_Chart Engineering LPN LP 		31 2013
Chart Values/Crosshair Tool
JVincent 		2025-03-06 19:17:01
John - SC Support LPN LP 		5 749
At approximately 11:15 CST data stopped on Sierra
User558370 		2025-03-06 19:10:24
User558370 LPN LP 		3 442
Am I using Tick data and Teton Order Routing Service?
Fisheep 		2025-03-06 16:38:31
John - SC Support LPN LP 		1 584
DOM-Color Code Volume Bars Based on Percentage of POC
User377189 		2025-03-06 16:31:36
John - SC Support LPN LP 		1 484
real time data
User138003 		2025-03-06 16:29:08
John - SC Support LPN LP 		1 376
opening swing ? indicator
Steve Leon 		2025-03-06 16:25:10
John - SC Support LPN LP 		1 498
Delayed data feed
User884726 		2025-03-06 16:09:28
John - SC Support LPN LP 		1 399
Observations ref charts
User862138 		2025-03-06 16:08:30
John - SC Support LPN LP 		1 392
Market Data Feed Differences
User130696 		2025-03-06 15:56:49
John - SC Support LPN LP 		4 823
Renewal after a break
User499894 		2025-03-06 15:51:31
John - SC Support LPN LP 		1 411
2 charts connection by Price
User904434 		2025-03-06 15:50:44
John - SC Support LPN LP 		1 397
Live data stopped working
User413511 		2025-03-06 15:47:18
John - SC Support LPN LP 		3 2730
Data Stream for NYSE
ROI+ 		2025-03-06 15:42:58
John - SC Support LPN LP 		2 403
Commissions on the trade account monitor window
User357195 		2025-03-06 15:37:12
John - SC Support LPN LP 		14 4062
No symbols visible, and no data as a result
User710890 		2025-03-06 14:56:20
colin0021 LPN LP 		4 541
LULD, limit up limit down bands data from UTP?
MarketWrench 		2025-03-06 14:44:11
Antiriad LPN LP 		2 1008
[Programming Help] - How to attached a custom name to an order using s_SCNewOrder::TextTag?
LTSys 		2025-03-06 13:49:58
LTSys2 LPN LP 		28 1176
It doesn't show me the trading accounts.
User597954 		2025-03-06 13:18:28
User597954 LPN LP 		12 603
Study is not working
User904434 		2025-03-06 10:07:26
User904434 LPN LP 		5 424
Does SC Charge Fees? Account Size does not equate with Activity Log
attiaj96 		2025-03-06 09:23:45
User135243 LPN LP 		2 484
Auto trading do not execute each condition
GwadaTrader97190 		2025-03-06 00:22:41
GwadaTrader97190 LPN LP 		8 520
Chat Window issue
JVincent 		2025-03-06 00:06:11
Sierra_Chart Engineering LPN LP 		8 756
SC Data stuck on 2/28/25
pismo10 		2025-03-05 22:36:43
pismo10 LPN LP 		3 615
I reset my password and now I am getting no data.
flowlogr 		2025-03-05 22:18:20
John - SC Support LPN LP 		2 438
Net PL in Trading Window and Commissions
m27trader 		2025-03-05 22:09:42
John - SC Support LPN LP 		1 443
Stoploss order rejected by Rithmic
sc-lv-0121 		2025-03-05 22:00:33
sc-lv-0121 LPN LP 		4 676
Symbol List and Data Issues After Switching Connections
User552893 		2025-03-05 21:55:52
John - SC Support LPN LP 		3 507
Having Issues connecting.
livetotrade 		2025-03-05 20:16:31
livetotrade LPN LP 		2 402
No Real Time Data
User988936 		2025-03-05 20:07:04
User455481 LPN LP 		3 376