Support Board
Date/Time: Thu, 18 Dec 2025 11:16:56 +0000
Apex , rithmic , denali data
View Count: 467
| [2025-03-27 11:50:13] |
| User721265 - Posts: 7 |
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hi , i have the denali data feed connected with rithmic to apex . all was working fine unitl now . i can't trade my Eval account at apex due to the following " CONNECTION ERROR MESSAGE FROM SERVICE : RITHMIC DIRECT -DTC LOGON ERROR RECEIVED FROM SERVER: PERMISSION DENIED 2025-03-27 I saw on the Apex website that Rithmic had an outage but it was resolved on the 25 of march . My connection still does not work . is there someone that can help me please ? thank you |
 Screenshot 2025-03-26 074329.png / V - Attached On 2025-03-27 11:49:41 UTC - Size: 11.65 KB - 135 views |
| [2025-03-27 14:02:43] |
| John - SC Support - Posts: 43525 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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