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Support Board

Date/Time: Tue, 14 Jul 2026 07:55:59 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
What kind of subscription?
giudi 		2021-05-18 16:40:26
John - SC Support LPN LP 		1 723
All charts in an endless recalculation loop - no more trading possible
User194514 		2021-05-18 16:25:59
John - SC Support LPN LP 		1 800
Paid for Denali but no MBO data shows up
User739897 		2021-05-18 16:10:23
John - SC Support LPN LP 		5 2025
candles not moving
User415553 		2021-05-18 15:09:40
John - SC Support LPN LP 		3 1904
How to: Reducing Cost of Real-time CME Market Depth Data
Sierra Chart Engineering 		2021-05-18 14:48:44
John - SC Support LPN LP 		42 18081
TPO on futures and stocks - data feed issue
User986574 		2021-05-18 14:47:04
John - SC Support LPN LP 		5 1710
switching from trading account to no account
User320738 		2021-05-18 14:25:05
John - SC Support LPN LP 		3 746
CBOE Europe Equities only via additional RT connection?
User197029 		2021-05-18 13:56:39
John - SC Support LPN LP 		3 914
Bars Since?
RonW 		2021-05-18 13:38:06
John - SC Support LPN LP 		1 1007
Numberbar with large lot indicator
Technical 		2021-05-18 13:36:44
John - SC Support LPN LP 		1 1006
[Programming Help] - Conversion of Custom Studies
User787778 		2021-05-18 11:20:51
User787778 LPN LP 		1 769
Is it possible not to download any historical Data when you ask for a new symbol ?
GravisHTG 		2021-05-18 10:57:32
GravisHTG LPN LP 		2 814
Unable to get more than 6 months of intraday data with Sierra Chart Exchange Data Feed
KingAB 		2021-05-18 05:26:42
KingAB LPN LP 		2 751
[Programming Help] - Alert Accessing Multiple Charts and Subgraphs
Metzenovich 		2021-05-18 04:08:19
Metzenovich LPN LP 		2 1430
Rithmic DTC bridge slugish
Technical 		2021-05-17 22:28:53
Technical LPN LP 		4 1306
Resolution of Volume Profile - Volume Profile disappears when zooming out
maxm1987 		2021-05-17 21:44:54
John - SC Support LPN LP 		3 1472
crypto trade
User463527 		2021-05-17 20:41:24
John - SC Support LPN LP 		3 765
Why market depth work when I'm live in a Symbol but not when I change symbol
GravisHTG 		2021-05-17 20:05:36
John - SC Support LPN LP 		5 747
Trading evaluator delayed
User472704 		2021-05-17 19:45:37
User472704 LPN LP 		2 855
AMP Real Data
antonitrujols 		2021-05-17 19:34:54
John - SC Support LPN LP 		1 787
support
User923894 		2021-05-17 19:30:41
John - SC Support LPN LP 		1 657
Sierra closes socket on delayed data
User982736 		2021-05-17 19:27:29
John - SC Support LPN LP 		1 805
Questions
Laurunrun 		2021-05-17 19:02:56
John - SC Support LPN LP 		1 700
Historical data from Gain Capital
gretat 		2021-05-17 18:33:39
John - SC Support LPN LP 		1 734
cannot connect to Hong Kong Future HKFE
User599160 		2021-05-17 18:28:55
John - SC Support LPN LP 		1 677
HSIK21-HKFE 50 Range Data no respond
User548095 		2021-05-17 18:27:23
John - SC Support LPN LP 		1 660
Problem with my orders
Elodie 		2021-05-17 18:23:38
John - SC Support LPN LP 		1 658
Multiple contract error
User28317 		2021-05-17 18:21:46
John - SC Support LPN LP 		3 628
Sierra Charts with TopStep
User349033 		2021-05-17 18:18:15
John - SC Support LPN LP 		1 969
A little bit of help about switching from CQG to Denali
User975202 		2021-05-17 18:10:30
John - SC Support LPN LP 		1 705
[User Discussion] - Manual entries, automated exits?
sgjohnson1981 		2021-05-17 18:06:17
sgjohnson1981 LPN LP 		0 624
Delayed Data on Crude (CLM21-NYMEX)
User938282 		2021-05-17 18:04:52
John - SC Support LPN LP 		1 756
datafeed issue
basana 		2021-05-17 18:01:32
John - SC Support LPN LP 		1 613
[User Discussion] - background color not change from another chartbook
inusuel 		2021-05-17 17:58:47
John - SC Support LPN LP 		1 1120
can't execute or send orders
User900275 		2021-05-17 17:43:52
John - SC Support LPN LP 		2 684
Alerts
User644443 		2021-05-17 17:39:29
John - SC Support LPN LP 		1 654
No data, sierra stuck
User358929 		2021-05-17 17:36:40
John - SC Support LPN LP 		3 756
HSI future data
User223734 		2021-05-17 17:29:13
John - SC Support LPN LP 		1 781