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Support Board

Date/Time: Sat, 27 Jun 2026 17:22:52 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
ATR Levels
User455956 		2021-05-17 16:51:23
User907968 LPN LP 		3 2662
no connection with the next contract month
User680366 		2021-05-17 16:23:41
User680366 LPN LP 		0 629
After computer reinstallation, Sierra chart take all my available ram 32GB
GravisHTG 		2021-05-17 15:42:29
GravisHTG LPN LP 		2 1416
DOM automatically changes my live account to Sim on SC All Services
startledbymoth 		2021-05-17 15:31:51
Sierra Chart Engineering LPN LP 		1 715
Trade Activity Log - Color Settings
HAB-User115006 		2021-05-17 15:16:12
Sierra Chart Engineering LPN LP 		4 2312
bid ask too many levels, no summary
User207306 		2021-05-17 15:14:38
Sierra Chart Engineering LPN LP 		1 698
ACSIL code to change
User977207 		2021-05-17 15:11:46
Sierra Chart Engineering LPN LP 		2 852
[User Discussion] - Anyone was able to get OPTION data feed from Interactive broker ?
GravisHTG 		2021-05-17 14:43:28
GravisHTG LPN LP 		0 666
Account cancelation
buymaxxus 		2021-05-17 14:27:21
John - SC Support LPN LP 		3 754
How do I connect my Sierra Chats platform to AMP
Natalia Lungu 		2021-05-17 14:21:30
John - SC Support LPN LP 		2 802
drag chart with crosshair (chart values tool)
grantx 		2021-05-17 14:18:45
John - SC Support LPN LP 		4 2301
TPO profiles - better access to statistical data
User365411 		2021-05-17 13:46:03
John - SC Support LPN LP 		55 6901
SC order Routing
User513220 		2021-05-17 07:51:26
Sierra Chart Engineering LPN LP 		1 769
[Locked] - Open Orders and Order Fills Issues
User687917 		2021-05-17 06:21:14
Sierra Chart Engineering LPN LP 		3 1281
IBKR IdealPro FX Data
User78442 		2021-05-17 04:59:09
User78442 LPN LP 		3 1025
NO live data providing
KnightWarrior 		2021-05-17 02:20:45
Sierra Chart Engineering LPN LP 		4 756
{Urgent} no real time data in HK Futures
User553778 		2021-05-17 02:02:42
Sierra Chart Engineering LPN LP 		3 753
SIERRA CHART DATAFEED STOPED
User642012 		2021-05-17 02:01:53
Sierra Chart Engineering LPN LP 		2 679
The quotation of XRP.USD perpetual futures in BitMEX seems wrong
User720123 		2021-05-16 05:07:18
Sierra Chart Engineering LPN LP 		5 1308
noticing lag every couple seconds on Denali data feed ( Comcast in California issue)
red23 		2021-05-16 03:56:55
Sierra Chart Engineering LPN LP 		1 709
[User Discussion] - Commission-free equity brokers
User96296 		2021-05-16 00:16:40
User137379 LPN LP 		1 842
Trade Activity Import disappears
jwick 		2021-05-15 23:54:15
Sierra Chart Engineering LPN LP 		9 1091
How to pause services for next few days?
User857142 		2021-05-15 23:42:46
Sierra Chart Engineering LPN LP 		1 774
Micro BTC for Transact
User361939 		2021-05-15 09:51:56
User361939 LPN LP 		2 878
Denali Feed (non-real time) without broker for Market Depth Data
User942570 		2021-05-15 07:22:23
Sierra Chart Engineering LPN LP 		1 944
Internals
user8888 		2021-05-15 07:14:25
Sierra Chart Engineering LPN LP 		1 632
无法连接
User372626 		2021-05-15 07:13:02
Sierra Chart Engineering LPN LP 		3 833
Time Scale in Footprint chart wrong
maxm1987 		2021-05-15 07:10:47
Sierra Chart Engineering LPN LP 		2 846
Same instrument diffrent plot for UP\Down volume difference bar.
User787249 		2021-05-15 06:54:45
Sierra Chart Engineering LPN LP 		5 789
connect to data feed
User253762 		2021-05-15 06:53:18
Sierra Chart Engineering LPN LP 		2 728
order in the
User185476 		2021-05-15 06:50:54
Sierra Chart Engineering LPN LP 		3 727
Entering an OCO order
gretat 		2021-05-14 22:05:53
John - SC Support LPN LP 		1 645
Data activation
User570216 		2021-05-14 19:40:28
John - SC Support LPN LP 		7 1126
Only getting a few days of historic data in intraday chart
six steps 		2021-05-14 18:24:51
Sierra Chart Engineering LPN LP 		14 1110
Rejected Orders
User525384 		2021-05-14 17:48:46
Sierra Chart Engineering LPN LP 		1 576