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Support Board

Date/Time: Fri, 05 Jun 2026 21:51:49 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
determine the session end date time in ACSIL
Cavalry3162 		2021-05-05 15:20:44
User30743 LPN LP 		2 3489
AMP Futures / Rithmic / SC order routing service
Laurent Donstetter 		2021-05-05 15:12:50
John - SC Support LPN LP 		6 2352
AMP CQG + SC
User610212 		2021-05-05 15:10:51
John - SC Support LPN LP 		5 774
Some charts are not showing live data - SC Data feed
User627546 		2021-05-05 14:43:41
John - SC Support LPN LP 		1 925
Issue with Receiving Data
User584743 		2021-05-05 14:32:56
John - SC Support LPN LP 		15 1179
Sierra Data feed and clearing
4tunetrader 		2021-05-05 14:30:04
John - SC Support LPN LP 		3 771
One time connect to live account message
User183724 		2021-05-05 13:54:19
John - SC Support LPN LP 		1 823
Draw DOM Graph on Chart width
shinchan 		2021-05-05 10:42:07
User907968 LPN LP 		1 3083
How to switch my account from sim to micro's
User109175 		2021-05-05 09:08:08
User109175 LPN LP 		6 870
opengl and custom graphics
jesslinn 		2021-05-05 08:52:42
jesslinn LPN LP 		2 1263
Data lagging
User334949 		2021-05-05 08:38:10
Sierra_Chart Engineering LPN LP 		1 674
Memory error when downloading historical market depth data
User315411 		2021-05-05 08:16:24
User315411 LPN LP 		2 816
[User Discussion] - is there any study to show the 5 min. opening range?
User61576 		2021-05-05 05:59:34
User61576 LPN LP 		5 1581
Financial News window?
58LesPaul 		2021-05-05 05:02:01
Sierra_Chart Engineering LPN LP 		1 1245
Time and Sales
User386175 		2021-05-05 04:58:10
Sierra_Chart Engineering LPN LP 		1 835
Apply button keystroke
User98657 		2021-05-05 04:57:01
Sierra_Chart Engineering LPN LP 		1 603
Timeout connecting to server
User816220 		2021-05-05 04:41:01
Sierra_Chart Engineering LPN LP 		3 1290
[User Discussion] - Not able to get the alert value from a Color Background based on Alert condition.
Ticks 		2021-05-05 02:18:57
Sierra_Chart Engineering LPN LP 		2 707
Spelling error on Chart Settings, Advanced Settings, Attach Trade Window to Right Side
User719512 		2021-05-04 21:55:10
Sierra_Chart Engineering LPN LP 		6 944
Not Responding
User120953 		2021-05-04 21:06:39
John - SC Support LPN LP 		5 880
Mutual Fund Feed
BADGETT 		2021-05-04 21:03:41
Sierra_Chart Engineering LPN LP 		3 775
Denali data and live trading
User938731 		2021-05-04 20:47:46
John - SC Support LPN LP 		7 955
Denali feed not working
User475342 		2021-05-04 20:31:33
John - SC Support LPN LP 		1 696
Payment on Sierra Chart Account
User637296 		2021-05-04 20:30:17
John - SC Support LPN LP 		3 805
Rithmic (Trading) Alternative Server Location
AB604E 		2021-05-04 20:26:18
John - SC Support LPN LP 		6 2916
QM EMini Cruude Oil Future Symbol
User450463 		2021-05-04 20:21:06
John - SC Support LPN LP 		2 799
Not loading prior data
utahoptions23 		2021-05-04 20:18:39
John - SC Support LPN LP 		3 708
Tpo cart and data feed India.
User288886 		2021-05-04 19:54:41
John - SC Support LPN LP 		3 710
Denali Data
User997450 		2021-05-04 19:41:16
John - SC Support LPN LP 		20 1090
Apply button keystroke
User98657 		2021-05-04 19:32:59
John - SC Support LPN LP 		1 595
Requirements
User577801 		2021-05-04 18:44:42
John - SC Support LPN LP 		1 700
not log in
Nivp 		2021-05-04 18:39:59
John - SC Support LPN LP 		1 844
Switch to data feed and brokerage
User703844 		2021-05-04 18:35:35
John - SC Support LPN LP 		1 672
Data
User812728 		2021-05-04 18:31:53
John - SC Support LPN LP 		1 596
Signing in with Gain Credentials
gretat 		2021-05-04 18:18:03
John - SC Support LPN LP 		1 713