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Support Board

Date/Time: Sun, 22 Feb 2026 03:47:28 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
some charts not updating
JDP6 		2021-03-22 21:28:00
John - SC Support LPN LP 		1 665
I'm seeing delayed at top of chart
User996975 		2021-03-22 21:27:13
John - SC Support LPN LP 		1 538
Setting up trading account -- CQG credentials?
jb2294 		2021-03-22 21:16:48
John - SC Support LPN LP 		1 1236
account not activated
Anapurna 		2021-03-22 21:14:55
John - SC Support LPN LP 		1 677
interactive broker data feed
stephenhunter10 		2021-03-22 21:03:11
stephenhunter10 LPN LP 		0 640
direct billing charting options
User201944 		2021-03-22 21:02:39
John - SC Support LPN LP 		3 699
log does not show anything..
User30743 		2021-03-22 20:54:32
John - SC Support LPN LP 		3 679
2 Computers with Different Data Feeds
User236880 		2021-03-22 20:49:04
John - SC Support LPN LP 		3 689
Trade DOM Background color
Channas 		2021-03-22 20:47:17
John - SC Support LPN LP 		3 2099
How can I tell if I am connected to the Denali Data Feed?
HeidiT 		2021-03-22 20:44:04
John - SC Support LPN LP 		1 1421
Close Trading Account
mmagallanes 		2021-03-22 20:42:29
John - SC Support LPN LP 		3 649
NumbersBars - AdjustingTickSizeForLargerIncrement
User480912 		2021-03-22 20:32:26
John - SC Support LPN LP 		1 563
Historical orderbook XETRA / EUREX.
User782891 		2021-03-22 20:21:46
User782891 LPN LP 		0 774
drawing mid line price
User884550 		2021-03-22 19:52:48
User884550 LPN LP 		0 722
If I subscribed to Package 11 with Denali do I need the Activated Exchange for Denali also
Herrm24 		2021-03-22 19:31:54
John - SC Support LPN LP 		1 588
Using Bloomberg real time feed on an ex Transact account
User240494 		2021-03-22 19:26:06
John - SC Support LPN LP 		1 766
Id like to pay for remote assistance please
User251113 		2021-03-22 18:48:45
John - SC Support LPN LP 		1 638
AMP account and Denali data and routing
Stefano Corsi 		2021-03-22 18:47:19
John - SC Support LPN LP 		1 741
Denali data and routing with AMP futures account
Stefano Corsi 		2021-03-22 18:44:26
Stefano Corsi LPN LP 		2 698
Plattformchange april
User562957 		2021-03-22 18:43:49
John - SC Support LPN LP 		1 589
Delayed Data
User415120 		2021-03-22 18:37:32
John - SC Support LPN LP 		1 578
Why Rithmic is faster then Denali?
User491299 		2021-03-22 18:28:46
Sierra Chart Engineering LPN LP 		1 2769
Update from SC v. 3 to v.5
User332567 		2021-03-22 18:02:29
John - SC Support LPN LP 		4 706
black charts
User237575 		2021-03-22 17:38:50
John - SC Support LPN LP 		1 650
Referencing Inputs in Alerts
quin6 		2021-03-22 17:05:56
John - SC Support LPN LP 		1 737
Sierra Chart change the payment April, May
User562957 		2021-03-22 16:45:53
User562957 LPN LP 		2 653
[User Discussion] - 10 - 15 pip Difference between IG and Sierra on Wall Street (US30)
User186889 		2021-03-22 16:44:20
User186889 LPN LP 		3 1339
Mr.
User72965 		2021-03-22 16:31:01
John - SC Support LPN LP 		15 1020
Numbers bars coloring issue
User202883 		2021-03-22 15:32:06
John - SC Support LPN LP 		1 577
IB TWS returned data download error code 366
User269894 		2021-03-22 15:24:47
User269894 LPN LP 		0 1096
How to let Text Labels display at the top
User475690 		2021-03-22 15:19:30
John - SC Support LPN LP 		3 1032
Order Allocation to Trade Accounts Multiplier Status
TriStar Trading 		2021-03-22 15:10:01
John - SC Support LPN LP 		1 804
Gaps
User606770 		2021-03-22 15:05:19
John - SC Support LPN LP 		1 608
Connecting my 2 AMP Futures accounts to my sierra account please.
theunknowntrader 		2021-03-22 15:01:48
Sierra Chart Engineering LPN LP 		2 891
10 - Standard + Denali Data Feed
User956467 		2021-03-22 14:59:24
John - SC Support LPN LP 		1 857
Sierra Chart Real-Time Exchange Data Feed for two computers at the same time.
User196614 		2021-03-22 14:46:08
John - SC Support LPN LP 		1 701
charts not working
seangff 		2021-03-22 14:45:02
Sierra Chart Engineering LPN LP 		5 770
Use SC on different machines
User869657 		2021-03-22 14:42:22
Sierra Chart Engineering LPN LP 		3 686
sim. account & live trading
User61576 		2021-03-22 14:28:57
Sierra Chart Engineering LPN LP 		11 836