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Date/Time: Thu, 02 May 2024 21:26:43 +0000



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[2024-02-14 03:16:26]
User134344 - Posts: 23
Hi,

Can I use 3 different devices with diff IPs in parallel?

When I ll use 3 devices, how many instances can be used in device in parallel?

Do I assume correctly I can use same data (denali or rithmic) for 2 instances in a PC and its impossible to do it on two different PCs in parallel with different order routing?

Theres probably no way to use denali lvl 1 credentials for historical data and rithmic lvl2 credentials for real time data, right?

After purchase of denali, how do I obtain credentials?

Will I get teton order routing or any order routing credentials from brokerage only or its done trhought your website?

Thanks
[2024-02-14 16:24:58]
John - SC Support - Posts: 31332
Can I use 3 different devices with diff IPs in parallel?

If you are on Package 11 or Package 12, you can use Sierra Chart on up to 3 different computers at the same time.

The data works differently - you are only allowed to get data to 2 different computers at the same time.

When I ll use 3 devices, how many instances can be used in device in parallel?

There is no limit to the number of instances of Sierra Chart that are running on a single computer.

But, again, the data is different due to exchange rules, so you can only get data to 3 different installations of Sierra Chart on the same system (this does not apply to "Sub-Instances" (File >> New Instance), as these get data through the main instance).

Do I assume correctly I can use same data (denali or rithmic) for 2 instances in a PC and its impossible to do it on two different PCs in parallel with different order routing?

You can get Denali data to two different computers at the same time by paying for a second exchange fee.

Within a single computer you can get data to three different installations of Sierra Chart at the same time. Sub-instances (started with File >> New Instance) do not count towards this limit. Refer to the following:
Denali Exchange Data Feed: Connections

We can not answer for Rithmic.

Theres probably no way to use denali lvl 1 credentials for historical data and rithmic lvl2 credentials for real time data, right?

Correct. You get the data for a particular exchange from a single source.

After purchase of denali, how do I obtain credentials?

There are no additional credentials needed for our Denali Exchange Data Feed. It is part of Sierra Chart, and only works with Sierra Chart.

Will I get teton order routing or any order routing credentials from brokerage only or its done trhought your website?

Teton Order Routing gets setup by your broker (assuming they support it). You would go through the Setup Instructions at the following link to make the connection:
Sierra Chart Teton Futures Order Routing: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-06 23:01:29]
User134344 - Posts: 23
The data works differently - you are only allowed to get data to 2 different computers at the same time.
Are you talking about denali?
Will these work parallely on 3 devices?
- Sierra Chart Real Time and Historical Forex and CFD Data Service
- Sierra Chart Market Statistics

There are no additional credentials needed for our Denali Exchange Data Feed. It is part of Sierra Chart, and only works with Sierra Chart.
Then the only thing I ll need credentials for is order routing? or how will I differentiate devices or instances?

The limitation for the number of Historical Daily data requests is 30,000 per month.
How much data is actually this from perspective of days with lvl1 data (volume profiles)? Is there a way how to setup how much data will be downloaded per chart window or its a global thing? Having chart for macro and orderflow. Once I download data, it ll not redownload again automatically or I ll need to change something in platform?

But, again, the data is different due to exchange rules, so you can only get data to 3 different installations of Sierra Chart on the same system (this does not apply to "Sub-Instances" (File >> New Instance), as these get data through the main instance).
These sub-instances can use different order routing or it can have different order routing per instalaltion in same system?
Are sub-instances only mainly for copy trading, where it copy trades from main instance?

You can get Denali data to two different computers at the same time by paying for a second exchange fee.
So, third one have to be rithmic. Do I need to do some specific steps to get real-time data or just get credentials from broker with order routing and am good to go?
If third device with rithmic (which will work parallely with other 2 devices and denalis) will have just real-time and historical data witout order routing would there be same issues as with denali that requires live broker acc so user could be qualified as non-professional? or just one live acc is required per sierra ID?
Example:
live broker like edgeclear for example to login once per month (what credentials from 3 categories do I need to fill once per month in platform?)
device1: apex, denali real-time, teton
device2: bulenox, denali real-time, teton
device3: other funding company, rithmic
or
device3: just rithmic data real-time, simulation
Date Time Of Last Edit: 2024-03-06 23:02:36
[2024-03-06 23:12:52]
John - SC Support - Posts: 31332
Are you talking about denali?
Will these work parallely on 3 devices?
- Sierra Chart Real Time and Historical Forex and CFD Data Service
- Sierra Chart Market Statistics

Yes, this was in reference to the Denali data. You can get the FOREX, CFD, and Market Statistics data to the maximum number of systems that you are allowed for your Sierra Chart software.

Then the only thing I ll need credentials for is order routing? or how will I differentiate devices or instances?

We are not understanding this question. Can you give us more information on what exactly you are wanting to know.

How much data is actually this from perspective of days with lvl1 data (volume profiles)? Is there a way how to setup how much data will be downloaded per chart window or its a global thing? Having chart for macro and orderflow. Once I download data, it ll not redownload again automatically or I ll need to change something in platform?


This is no longer an issue due to changes we have made.

These sub-instances can use different order routing or it can have different order routing per instalaltion in same system?
Are sub-instances only mainly for copy trading, where it copy trades from main instance?

Sub-instances are started by selecting "File >> New Instance". When doing so, they are "tied" to the main instance in a client-server setup, where the main instance is the server and the sub-instances are clients. Therefore, data and trading information is routed through the Main instance, so the sub-instances can NOT have different order routing.

To have different order routing, you need to have separate installations.

So, third one have to be rithmic. Do I need to do some specific steps to get real-time data or just get credentials from broker with order routing and am good to go?

If you are going to have a third computer connected to Rithmic, the you would need to get the data from Rithmic (as you can only get the Denali data to two different computers simultaneously). Therefore, you would need to tell your broker to setup the Rithmic data and pay for it.

If third device with rithmic (which will work parallely with other 2 devices and denalis) will have just real-time and historical data witout order routing would there be same issues as with denali that requires live broker acc so user could be qualified as non-professional? or just one live acc is required per sierra ID?

Since Rithmic does the order routing and the data, you do not need to do the "special" connection to verify your account, as they already know that you have an account (with them). We, as an independent software provider, have to have you connect to your live account since we do not know if you actually have one. If you are using Teton, and stay connected to it, then you do not need to worry about this.

But, you mention Prop Firms in your example, which do not use Teton, so again, if you are not always connected, then you will need to make a connection at least once a month to get the data for the CME Group at the non-professional rates.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-08 15:46:02]
User134344 - Posts: 23
We are not understanding this question. Can you give us more information on what exactly you are wanting to know.
Its about different order routing on same and other device. If theres a credentials for order routing in sc-all data too?

But, you mention Prop Firms in your example, which do not use Teton, so again, if you are not always connected, then you will need to make a connection at least once a month to get the data for the CME Group at the non-professional rates.
Does it require just one live brokerage acc, once per month connection with any device? And by connection is meanth filling credentials for order routing only in platform?
What order routing use prop firms? RIthmic?
[2024-03-08 17:05:31]
John - SC Support - Posts: 31332
Its about different order routing on same and other device. If theres a credentials for order routing in sc-all data too?

There are no credentials entered when you are connected to "SC Data - All Services".

Does it require just one live brokerage acc, once per month connection with any device? And by connection is meanth filling credentials for order routing only in platform?
What order routing use prop firms? RIthmic?

If you are using a single Sierra Chart account, then you just need to connect to one live brokerage account at least once per month from one installation of Sierra Chart. When you do this, you update the "Verified Until" date for that account, so you do not need to make the connection from any other systems or installations.

Most Prop firms use Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-03-08 17:05:51
[2024-03-08 18:58:28]
User134344 - Posts: 23
There are no credentials entered when you are connected to "SC Data - All Services".
Then how do I differentiate different trading accounts, which have different order routing?
Lets say I ve 2x teton, 2x denali with two brokers on two diff. devices.
Or regarding prop firms, rithmic for order routing and denali for data. What if I ll have 2 diff prop firms on 2 devices, installations? I ll need to use sc-all data and diff order routing or I ll use dtc rithmic and toggle sc data in settings?

If you are using a single Sierra Chart account, then you just need to connect to one live brokerage account at least once per month from one installation of Sierra Chart. When you do this, you update the "Verified Until" date for that account, so you do not need to make the connection from any other systems or installations.
Does it update automatically?

Wonder, are cryptocurrency data from binance, bitmex free of charge or part of sierra subscribtion? Are they lvl2?
Date Time Of Last Edit: 2024-03-08 18:59:35
[2024-03-08 20:51:31]
John - SC Support - Posts: 31332
Then how do I differentiate different trading accounts, which have different order routing?
Lets say I ve 2x teton, 2x denali with two brokers on two diff. devices.
Or regarding prop firms, rithmic for order routing and denali for data. What if I ll have 2 diff prop firms on 2 devices, installations? I ll need to use sc-all data and diff order routing or I ll use dtc rithmic and toggle sc data in settings?

We are still not really understanding what is at the heart of the question here.

If you have two different systems with two different brokers where you have different logins to access your accounts (it does not matter what order routing you are using), then any data that you have setup with us will come from us and any other data will come from the connected trading service (this is true for any setup). For example, if you have the CME Group exchange active with us, if you open a chart for a symbol that is traded on the ICE, then the ICE data will come from the trading/data service you are connected to (assuming they have the data). Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

Does it update automatically?

Once you make the connection to a valid, live, funded, futures trading account, then yes, it updates automatically. You just have to connect for about 5 seconds. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Wonder, are cryptocurrency data from binance, bitmex free of charge or part of sierra subscribtion? Are they lvl2?

The Crypto Currency data we have is free of charge. Binance includes the Level 2 market depth data, but BitMex does not. BitMex is also considered a legacy connection, meaning we are not removing it, but we will not do any changes to it, so if BitMex makes changes that break our implementation, then it will just stop working.

Depending on what service you are connected to, you may need to install a separate Sierra Chart connected to "SC Data - All Services" in order to get the Crypto Currency data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-10 15:03:58]
User134344 - Posts: 23
We are still not really understanding what is at the heart of the question here.

If you have two different systems with two different brokers where you have different logins to access your accounts (it does not matter what order routing you are using), then any data that you have setup with us will come from us and any other data will come from the connected trading service (this is true for any setup). For example, if you have the CME Group exchange active with us, if you open a chart for a symbol that is traded on the ICE, then the ICE data will come from the trading/data service you are connected to (assuming they have the data). Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

I mean, lets say I ve 2 different brokerage accounts with different order routings (different balances, buying power), which I ve on 2 devices.
device1-system, denali1, teton1??, broker1
device2-system, denali2, teton2??, broker2
device3-system, rithmic, teton3?? or rithmic, broker3

installation1, denali1, teton1 or rithmic1, broker1
installation2, denali1, teton2 or rithmic2, broker2
installation3, denali1, teton3 or rithmic3, broker3

How do I say to platform use broker1, broker2 balance and place order throught them (use this order routing, while using denali, sc-all data) with this amount of balance?


Can I use denali cme bundle lvl1 on one device and denali cme bundle lvl2 on other device? What will happen, if on both devices I run ES fut contract? How do I dermine on this device will be lvl1 only and on the other lvl2?

Can I activate denali lvl2 for 2 devices (cme bundle) and other exchanges lvl1 for just one device?
Date Time Of Last Edit: 2024-03-10 23:40:11
[2024-03-11 16:51:55]
John - SC Support - Posts: 31332
How do I say to platform use broker1, broker2 balance and place order throught them (use this order routing, while using denali, sc-all data) with this amount of balance?

Whatever brokerage account you are connected to is what you will be trading.

Can I use denali cme bundle lvl1 on one device and denali cme bundle lvl2 on other device? What will happen, if on both devices I run ES fut contract? How do I dermine on this device will be lvl1 only and on the other lvl2?

Can I activate denali lvl2 for 2 devices (cme bundle) and other exchanges lvl1 for just one device?

If you are wanting to get the Denali data to two different systems at the same time, then you need to pay the exchange fees twice. As such, there is not a way to get Market Depth level 1 data on one system and Market Depth level 2 data on another. If you want level 2 data at all, then you need to activate the exchange that includes the Market Depth data, in which case you will be paying for that exchange twice, and therefore getting that data to both installations.

You can control the number of levels of Market Depth data that is received on a system, so if you do not want to view the level 2 data on a system, you can set it to only 1 level. Refer to the following:
Sierra Chart Server Settings: Max Depth Levels (Global Settings >> Sierra Chart Server Settings >> General >> General)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-11 16:51:55]
John - SC Support - Posts: 31332
How do I say to platform use broker1, broker2 balance and place order throught them (use this order routing, while using denali, sc-all data) with this amount of balance?

Whatever brokerage account you are connected to is what you will be trading.

Can I use denali cme bundle lvl1 on one device and denali cme bundle lvl2 on other device? What will happen, if on both devices I run ES fut contract? How do I dermine on this device will be lvl1 only and on the other lvl2?

Can I activate denali lvl2 for 2 devices (cme bundle) and other exchanges lvl1 for just one device?

If you are wanting to get the Denali data to two different systems at the same time, then you need to pay the exchange fees twice. As such, there is not a way to get Market Depth level 1 data on one system and Market Depth level 2 data on another. If you want level 2 data at all, then you need to activate the exchange that includes the Market Depth data, in which case you will be paying for that exchange twice, and therefore getting that data to both installations.

You can control the number of levels of Market Depth data that is received on a system, so if you do not want to view the level 2 data on a system, you can set it to only 1 level. Refer to the following:
Sierra Chart Server Settings: Max Depth Levels (Global Settings >> Sierra Chart Server Settings >> General >> General)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-12 00:32:34]
User134344 - Posts: 23
Whatever brokerage account you are connected to is what you will be trading.
But how do I connect to a broker without filling any credentials in platform while using denali, teton? U said I dont use any credentials...

Understood partially. Lets say I will use denali and activate lvl2 cme bundle on two devices, so I pay 2x but also wanna have for example just cboe lvl1 on only one device or other exchange, I dont need to pay double too despite the fact I need that particular exchange just for one device, right?
[2024-03-12 15:17:59]
John - SC Support - Posts: 31332
But how do I connect to a broker without filling any credentials in platform while using denali, teton? U said I dont use any credentials...

You do fill in credentials for the service you are connected to. You do not fill in any credentials to get the data from us. Your being logged into the system is where those credentials come from. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

Understood partially. Lets say I will use denali and activate lvl2 cme bundle on two devices, so I pay 2x but also wanna have for example just cboe lvl1 on only one device or other exchange, I dont need to pay double too despite the fact I need that particular exchange just for one device, right?

Whatever exchanges you have active with us on our Denali Exchange Data Feed are doubled when you activate the need for 2 systems. So if you have the CME bundle and CFE (CBOE Futures Exchange) active, then you will need to pay double for both of them. You can not pick and choose - the selection for 2 systems applies to all active exchanges.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-12 20:03:24]
User134344 - Posts: 23
Whatever exchanges you have active with us on our Denali Exchange Data Feed are doubled when you activate the need for 2 systems. So if you have the CME bundle and CFE (CBOE Futures Exchange) active, then you will need to pay double for both of them. You can not pick and choose - the selection for 2 systems applies to all active exchanges.

Understood. Althought not very user firendly solution. Cant u make any changes on how you process the double system? It could be on specific exchanges of users choice only instead of applying 2 systems on every exchange? I wanna for example one system for correlation algo, thats why lvl2 cme bundle, rest lvl1 and other system for pure orderflow algo (lvl2 cme bundle). Sadly I cant pay for exchanges based on lvl1 or lvl2 too per system.

Isnt there really any way around?
Dont wanna end up paying for second subscribtion of platform nor for additional lvl1 exchanges, that I will use only on one system.

What about creating a sub-account instead, it d have still 3 total systems but for each sub-account (system) user could choose the exchanges they want, lvl2 and lvl1 instead sort of forcing users to pay double for main exchange lvl2 2x, when for other system is lvl1 of same exchange sufficient or double for other exchange lvl1, when its neccessary just for one system but impossible to do so because main exchange need to be doubled because of two systems.

This would be really a better approach, what do u think?
[2024-03-12 20:06:56]
John - SC Support - Posts: 31332
You can create a second Sierra Chart account and setup data in both accounts. You would have to determine if the cost of the second Sierra Chart is less than what you would pay for doubling all the exchanges. We do not have any method of connecting accounts or giving a discount for a second account, so you would have to pay the package price for both as you do now for the one.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-13 03:05:28]
User134344 - Posts: 23
Understood.
Hopefully u ll figure out some other way how to fix the double payment for each exchange separatelly then. Those exchanges that would be payed just once, would be real-time on one device and delayed on other. Applying that for all is unreasonable, when for second device is needed additional fee for exchanges anyways.


Can u tell me, if with rithmic:
- I download data into data folder once, will platform redownload or use the data in data folder? Do I need to setup manually something in platform?

- whats the MB limit per week?

- Are there any hacks how to prevent using all data right away in first day?

- this limit is applied on historical data only, right?
Can I specfify for each chart separatelly hpw much days should be loaded? Partially from data folder, new downloaded.

- in intraday data will be loaded max 2 days of data or I can specify it to for example 4 days for each chart window separatelly?
In this case, if I ll have those data in data folder already, it ll be loaded from there and not redownloaded completelly, right?

- should I set continuous contract to none for historical or also intraday? Heard thats supposed to be helpfull for rithmic.

- can I perhaps specify, load just OHLC timeframe chart, no bidxask? That should reduce the data for correlation valuation only.

- rithmic cant be used on 3 installations? or sub-instances?

- anything else to look at for the best function it could possibly have despite some problems with rithmic.

I was thinking to lets say have 30d historical (TPO with split, vol profile), intraday 5d or less intraday (price action, footprint), intraday 2d or less orderflow (heatmap etc) for every product and there would be around 6+ of them.
Rest of the charts should basically use data from data folder and the 30d historical data file downloaded before, right? Or for intraday is neccessary new download?

Thanks for your time, I really appreciate.
Date Time Of Last Edit: 2024-03-13 03:22:47
[2024-03-13 14:35:46]
John - SC Support - Posts: 31332
I download data into data folder once, will platform redownload or use the data in data folder? Do I need to setup manually something in platform?

We are not understanding this question. Each Sierra Chart instance is separate. You can not share the data folders, doing so would create problems. Also, the data is only downloaded once for each installation and then it is on your hard drive. It does not matter what service you are connected to.

whats the MB limit per week?

There are no limitations on how much data you download from us.

Are there any hacks how to prevent using all data right away in first day?

We do not understand this question.

this limit is applied on historical data only, right?
Can I specfify for each chart separatelly hpw much days should be loaded? Partially from data folder, new downloaded

Each chart specifies how much data it will display. The amount of data initially downloaded depends on your setting for "Maximum Historical Intraday Data to Load". Refer to the following:
Data/Trade Service Settings: Maximum Historical Intraday Days to Download (Global Settings >> Data/Trade Service Settings >> Common Settings)

in intraday data will be loaded max 2 days of data or I can specify it to for example 4 days for each chart window separatelly?
In this case, if I ll have those data in data folder already, it ll be loaded from there and not redownloaded completelly, right?

As stated above, each chart specifies how much data is displayed. The amount of downloaded data depends on the setting mentioned above. If you need additional data for a chart, it will be downloaded.

should I set continuous contract to none for historical or also intraday? Heard thats supposed to be helpfull for rithmic.

This is a personal choice. It depends on how you want to view the data.

can I perhaps specify, load just OHLC timeframe chart, no bidxask? That should reduce the data for correlation valuation only.

No, you can do this for intraday data.

rithmic cant be used on 3 installations? or sub-instances?

The Rithmic connection that is used only allows for 1 connection to that account at a time. So multiple installations can not access the same Rithmic account.

anything else to look at for the best function it could possibly have despite some problems with rithmic.

Not that we can think of.

I was thinking to lets say have 30d historical (TPO with split, vol profile), intraday 5d or less intraday (price action, footprint), intraday 2d or less orderflow (heatmap etc) for every product and there would be around 6+ of them.
Rest of the charts should basically use data from data folder and the 30d historical data file downloaded before, right? Or for intraday is neccessary new download?

For a single installation, there is a single file for each symbol. If you need 30 days of data, then there will be 30 days of data in that file and each chart pulls the data from that file.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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