Support Board
Date/Time: Fri, 06 Dec 2024 01:50:13 +0000
sierra + data calculation validation
View Count: 767
[2022-11-03 19:37:54] |
User144295 - Posts: 70 |
Hi team, I am AMP client. Previously used CQG with them but I would like to try Denali feed as I believe AMP still does not support Teton. I reviewed support threads including Description of Service Packages and Pricing: How Much Does the Sierra Chart Charting and Trading Software Cost plus Data? , but I was not able to be 100% sure if package 11 for $46 would be my total monthly cost for Sierra Charts + Denali. Or do I need to pay +11 for this item as well? CME with Market Depth for nonprofessional Trading accounts 11.00 USD / month Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) Sorry I am just little confused to compute the total monthly cost of using data and sierra with these features (TPO graphs, Market Depth and Number Bars). Thank you |
[2022-11-03 21:29:50] |
John - SC Support - Posts: 36491 |
You will need Package 11 at $46.00 per month (or less if you pre-purchase 3 or 6 months), and you will need to pay the exchange fees for the exchanges that you activate in order to get real-time data (if you just need the "CME with Market Depth for non-professionals", then your cost is $11.00 per month). Therefore, your total monthly would be $57.00, but the timing for when each is payment is due is different. The exchange fees are due on the first day of each month. Whereas the package fees renew on a 31 day cycle based on when you last activated your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-11-03 21:52:40] |
User144295 - Posts: 70 |
Thanks, Teton (assuming I have compliant broker) would save me those $11 monthly, or it would just save me some minor cut from commission fees?
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[2022-11-03 22:01:00] |
John - SC Support - Posts: 36491 |
It does not save you the exchange fees. Those are paid to the exchange, and they want their data. The savings is in the Order Routing Fee. Most companies charge about $0.10 per side ($0.10 to buy, then $0.10 to sell, so $0.20 roundtrip on a position). It is this fee that we do not charge. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-01 13:24:47] |
User144295 - Posts: 70 |
Hi Sierra team, 1) I preselected 11 - Integrated Advanced / monthly 2) Completed CME / CBOT / NYMEX / COMEX Exchange Agreements 3) Now I hesitate to buy package 11, since I am not sure if I can use Denali 11 - Integrated Advanced with with combination of AMP executing my orders. I do not see AMP on the list, so I am not sure how Sierra knows to send my order to AMP based on data package 11. Thank you |
Private File Attachment Deleted. |
[2023-05-01 14:24:27] |
User144295 - Posts: 70 |
Hello again, I also helped myself with GPT as I could not find information on seamless integration Denali and AMP. 1) On Sierra web, I have located list where AMP is not listed (screenshot 1) 2) GPT responded it is integrated (screenshot 2) OK, no problem, I will wait for you instruction on how to proceed. Thank you |
Private File Private File |
[2023-05-01 15:06:06] |
Sierra_Chart Engineering - Posts: 17398 |
You will want to use Service Package 11 and that will work with CQG and Teton order routing which AMP supports: 3) Now I hesitate to buy package 11, since I am not sure if I can use Denali 11 - Integrated Advanced with with combination of AMP executing my orders.
The problem is your Sierra Chart account is currently expired. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update/Set" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-01 15:06:23
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[2023-05-01 16:20:51] |
User144295 - Posts: 70 |
Thanks, it is downloading data now. Sorry for the stupid question (I have not been logged in for long time with Sierra), but would this Data/Trade Settings (screen attached) be sending my orders directly to AMP now or do I need to change anything? Do I go with 1 or 2 service list to be able to send order to AMP? Thanks |
Private File |
[2023-05-01 21:01:31] |
John - SC Support - Posts: 36491 |
Assuming you are setup with CQG for your order routing with AMP, then you need set your service to CQG WebAPI. Follow these instructions to connect your Sierra Chart to your CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-01 22:44:11] |
User144295 - Posts: 70 |
Hi team, I have active account with AMP. (I am receiving monthly reports) When I login using CQG WebAPI [trading], my credentials are still stored in my data / trade settings, but when click OK I will receive screen as attached. But I do not have CQG data feed from AMP. That is why I just purchased Sierra Chart data feed to use Sierra data (Denali) and trade with AMP. I am targeting to setup combination of using Sierra data feed and use AMP as my broker. Thank you |
Private File |
[2023-05-01 23:27:38] |
User144295 - Posts: 70 |
I quickly discussed with AMP over the chat, and they suggest me to come back to Sierra to seek help. Since I have CQG WEBAPI credentials, they have nothing to configure from their site. I am supposed to check with Sierra team for those 2 error msgs: Real-time market data only supported with Sierra Chart data feed for symbol: F.US.MNQM23. 5 Click for symbol information. Download Failed Historical data only supported with Sierra Chart data feed I am thinking, if this could be due to this (screenshot) but I read somewhere, this feed should be free for the 1st month. Can you please confirm? Thanks |
20230502 01 26 29.jpg / V - Attached On 2023-05-01 23:27:31 UTC - Size: 73.22 KB - 118 views |
[2023-05-02 16:14:44] |
John - SC Support - Posts: 36491 |
You have not setup (and paid for) the real-time data for the CME Group, and we do not support data from CQG for the CME Group and EUREX, which is why you are getting that message. Follow the instructions at the following link to setup the Denali Exchange Data Feed for the CME Group data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-02 16:26:51] |
User144295 - Posts: 70 |
thanks, and if I pay for real time data CME, then will I be able to trader normally? (data from sierra, orders sent to AMP) because I purchased sierra data based on earlier msg that it is seamless integration with AMP. thanks |
[2023-05-02 17:28:15] |
John - SC Support - Posts: 36491 |
thanks, and if I pay for real time data CME, then will I be able to trader normally?
(data from sierra, orders sent to AMP) Yes, this is correct. You will still keep your Sierra Chart connected to CQG for your order routing, but your data will be coming from our Denali Exchange Data Feed. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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