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Date/Time: Thu, 18 Jul 2024 04:43:14 +0000

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[2022-09-27 00:02:58]
Jonathan Newell - Posts: 2
Hello, I am new here. I activated a 15 day trial and am trying to follow G7FX student
tutorial.. I have a green bar showing but no streaming data with chartbook loaded.
[2022-09-27 07:55:25]
Sierra_Chart Engineering - Posts: 15496
When the Chartbook is open translate the symbols with this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service

Otherwise, everything looks fine with your Sierra Chart account.


If you still have a problem, follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-27 09:13:50

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