Support Board

Date/Time: Thu, 25 Apr 2024 11:00:39 +0000

Post From: Historic Data not loading...

[2022-09-27 07:55:25] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
When the Chartbook is open translate the symbols with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service Otherwise, everything looks fine with your Sierra Chart account. --- If you still have a problem, follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-27 09:13:50