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Date/Time: Fri, 19 Apr 2024 18:53:24 +0000



[User Discussion] - Data feed delay with SC Delayed market data and Rithmic also

View Count: 1433

[2021-08-19 16:32:54]
EduardU - Posts: 12
Hello,

I am experiencing delay in my data feed transmission and I cannot figure it out why. At first I thought is because of the Rithmic data feed, but then I switched to Sierra Chart's delayed data feed to see if it still happens.

As you can see in the videos provided the Bar Timer is lagging in both cases. I tried to set the update time for the specific chart from 10ms to 250ms and its the same result. I don't see more power usage from the SC in Task Manager. I deleted the data files from my SC/Data folder, I have a continuous LAN connection with 1000mpbs.

Do you have any suggestion about it?

BTW, The problem first showed on last Friday (13.08.2021) and from then is mostly lagging, with small (couples of minute-maybe half an hour) timeframe when it's not.

Thank you,

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53878

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53880
[2021-08-19 17:32:50]
John - SC Support - Posts: 30973
Get us a copy of your Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-19 17:49:11]
EduardU - Posts: 12
Reading Internal Order ID file. | 2021-08-19 20:47:26.744
Reading Trade Orders file. | 2021-08-19 20:47:26.828
Reading Trade Positions file. | 2021-08-19 20:47:26.828
Reading Trade Account Data files. | 2021-08-19 20:47:26.829
UDPListener (1492). Port 22904 | Listening on UDP port 22904. | 2021-08-19 20:47:26.850
Software version: 2296 64-bit | 2021-08-19 20:47:26.850
Primary Thread ID: 23032 | 2021-08-19 20:47:26.850
Usage end date: 2021-12-27 | 2021-08-19 20:47:26.850
Enabled for: Advanced Features 2. | 2021-08-19 20:47:26.850
Enabled for: Sierra Chart Historical Data Service. | 2021-08-19 20:47:26.850
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-08-19 20:47:26.850
Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-19 20:47:26.850
Allow Support for Sierra Chart Data Feeds is disabled. | 2021-08-19 20:47:26.850
Current selected Data/Trading service: Rithmic Trading | 2021-08-19 20:47:26.850
Custom symbol settings values: enabled | 2021-08-19 20:47:26.850
Chart Update Interval: 250 | 2021-08-19 20:47:26.850
Intraday Data Storage Time Unit: 0 | 2021-08-19 20:47:26.850
Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2021-08-19 20:47:26.850
2021-08-19 17:47:26 Local computer time in UTC | 2021-08-19 20:47:26.850
2021-08-19 20:47:26 Local computer time in SC Time Zone | 2021-08-19 20:47:26.850
2021-08-19 17:47:26 Server time in UTC | 2021-08-19 20:47:26.850
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-08-19 20:47:26.850
Program path: C:\SierraChart\ | 2021-08-19 20:47:26.850
Data Files path: C:\SierraChart\Data\ | 2021-08-19 20:47:26.850
OS Version Number: 10.0 | 2021-08-19 20:47:26.850
Locale Setting: C | 2021-08-19 20:47:26.850
DLLs: UserContributedStudies_64.dll | 2021-08-19 20:47:26.851
Allowed protected custom studies: | 2021-08-19 20:47:26.851

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2021-08-19 20:47:26.851
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-08-19 20:47:26.905
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-08-19 20:47:26.953
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-08-19 20:47:26.953
Received 5 login tokens. | 2021-08-19 20:47:27.015
Symbol settings MD5 received. Request ID: 1. | 2021-08-19 20:47:27.123
Symbol settings are up-to-date for rithmic.trading. | 2021-08-19 20:47:27.123
Files to Open on Startup | Opening file: ES_eddieu.Cht | 2021-08-19 20:47:31.109
ESU1-CME [CBV] 5 Min #6 | Reloading chart. | 2021-08-19 20:47:31.303
ESU1-CME [CBV] 5 Min #6 | Performing historical Daily data download for symbol ESU1-CME starting at last date in file. | 2021-08-19 20:47:31.305
Starting DelayedDownloadMonitoringTimer | 2021-08-19 20:47:31.305
Starting HDTimeoutTimer | 2021-08-19 20:47:31.305
Added historical Daily data request for ESU1-CME to the queue. | 2021-08-19 20:47:31.305
Triggering next historical data download in queue. | 2021-08-19 20:47:31.305
ESU1-CME [CBV] 5 Min #6 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.316
ESU1-CME [CV] #10 | Reloading chart. | 2021-08-19 20:47:31.362
ESU1-CME [CV] #10 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.443
ESU1-CME [CV] 1 Min #12 | Reloading chart. | 2021-08-19 20:47:31.496
ESU1-CME [CV] 1 Min #12 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.508
ESU1-CME [CBV] 5 Min #8 | Reloading chart. | 2021-08-19 20:47:31.547
ESU1-CME [CBV] 5 Min #8 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.560
ESU1-CME [CBV] 30 Min #1 | Reloading chart. | 2021-08-19 20:47:31.610
ESU1-CME [CBV] 30 Min #1 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.622
ESU1-CME [CBV] 60 Min #2 | Reloading chart. | 2021-08-19 20:47:31.661
ESU1-CME [CBV] 60 Min #2 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.690
ESU1-CME [CBV] 240 Min #7 | Reloading chart. | 2021-08-19 20:47:31.760
ESU1-CME [CBV] 240 Min #7 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:31.823
ESU1-CME [CBV] Daily #9 | Reloading chart. | 2021-08-19 20:47:31.870
ESU1-CME [CBV] Daily #9 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:32.010
ESU1-CME [CV] #4 | Reloading chart. | 2021-08-19 20:47:32.018
ESU1-CME [CV] #4 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:32.095
ESU1-CME [CV] #5 | Reloading chart. | 2021-08-19 20:47:32.103
ESU1-CME [CV] #5 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:32.183
ESU1-CME [CV] 1 Min #3 | Reloading chart. | 2021-08-19 20:47:32.226
ESU1-CME [CV] 1 Min #3 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-19 20:47:32.238
HD Request # 1 | Downloading Historical Daily chart data for ESU1-CME. Starting date: 2021-08-17. Service: rithmic.trading | 2021-08-19 20:47:32.265
HD Request # 1 | Requesting historical Daily data for ESU21 starting at 2021-08-16. SC External HD service. | 2021-08-19 20:47:32.567
HD Request # 1 | Receiving historical Daily data for ESU1-CME starting at 2021-08-17 | 2021-08-19 20:47:33.389
HD Request # 1 | Writing historical Daily data to the file ESU1-CME.dly | 2021-08-19 20:47:33.389
HD Request # 1 | Bytes received: 247 | 2021-08-19 20:47:33.391
HD Request # 1 | Received 4 Daily data records from 2021-08-17 00:00:00 to 2021-08-19 00:00:00 (3.0 days) and wrote 3 records for ESU1-CME | 2021-08-19 20:47:33.391
HD Request # 1 | Completion time: 1s | 2021-08-19 20:47:33.397
HD Request # 1 | Daily data download complete for ESU1-CME. Unique request ID: 1 | 2021-08-19 20:47:33.397
Removing historical data download ID 1. | 2021-08-19 20:47:33.397

Triggering next historical data download in queue. | 2021-08-19 20:47:33.397
No download requests in the queue to start downloads for. | 2021-08-19 20:47:33.397
ESU1-CME [CBV] 60 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.409
ESU1-CME [CBV] 60 Min #2 | Reloading chart. | 2021-08-19 20:47:33.409
ESU1-CME [CV] 1 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.469
ESU1-CME [CV] 1 Min #3 | Reloading chart. | 2021-08-19 20:47:33.470
ESU1-CME [CV] 1 Min #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.485
ESU1-CME [CV] 1 Min #12 | Reloading chart. | 2021-08-19 20:47:33.486
ESU1-CME [CBV] 5 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.491
ESU1-CME [CBV] 5 Min #6 | Reloading chart. | 2021-08-19 20:47:33.493
ESU1-CME [CBV] 240 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.500
ESU1-CME [CBV] 240 Min #7 | Reloading chart. | 2021-08-19 20:47:33.501
ESU1-CME [CV] #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.544
ESU1-CME [CV] #4 | Reloading chart. | 2021-08-19 20:47:33.555
ESU1-CME [CBV] 5 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.575
ESU1-CME [CBV] 5 Min #8 | Reloading chart. | 2021-08-19 20:47:33.608
ESU1-CME [CBV] 5 Min #6 | Reloading chart. | 2021-08-19 20:47:33.616
ESU1-CME [CV] #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.637
ESU1-CME [CV] #5 | Reloading chart. | 2021-08-19 20:47:33.648
ESU1-CME [CBV] Daily #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.673
ESU1-CME [CBV] Daily #9 | Reloading chart. | 2021-08-19 20:47:33.683
ESU1-CME [CV] #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.816
ESU1-CME [CV] #10 | Reloading chart. | 2021-08-19 20:47:33.816
ESU1-CME [CBV] 30 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-19 20:47:33.841
ESU1-CME [CBV] 30 Min #1 | Reloading chart. | 2021-08-19 20:47:33.845
ESU1-CME [CBV] 60 Min #2 | Reloading chart. | 2021-08-19 20:47:33.887
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESU1-CME | 2021-08-19 20:47:33.958
Starting DelayedDownloadMonitoringTimer | 2021-08-19 20:47:33.958
Starting HDTimeoutTimer | 2021-08-19 20:47:33.958
Added historical Intraday data request for ESU1-CME to the queue. | 2021-08-19 20:47:33.958
Intraday data recording state for symbol ESU1-CME is set to download 'Pending'. | 2021-08-19 20:47:33.958
Triggering next historical data download in queue. | 2021-08-19 20:47:33.958
HD Request # 2 | Downloading Intraday chart data for ESU1-CME to the file ESU1-CME.scid. Service: cme | 2021-08-19 20:47:33.958
HD Request # 2 | Download start date-time: 2021-08-19 20:20:39.000000. File last date-time: 2021-08-19 20:20:39.000017 | 2021-08-19 20:47:33.958
HD Request # 2 | Using server: ds23.sierracharts.com port 10150 | 2021-08-19 20:47:33.958
ESU1-CME [CV] 1 Min #3 | Reloading chart. | 2021-08-19 20:47:33.985
ESU1-CME [CV] 1 Min #12 | Reloading chart. | 2021-08-19 20:47:34.008
Socket (1) | Creating socket. | 2021-08-19 20:47:34.029
Socket (1) | New receive buffer size: 5242880 | 2021-08-19 20:47:34.029
Socket (1) | Connecting to IP: 216.1.90.130. | 2021-08-19 20:47:34.029
ESU1-CME [CBV] 240 Min #7 | Reloading chart. | 2021-08-19 20:47:34.037
ESU1-CME [CV] #4 | Reloading chart. | 2021-08-19 20:47:34.190
HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-08-19 20:47:34.300
HD Request # 2 | Sending historical data logon request message. | 2021-08-19 20:47:34.300
ESU1-CME [CBV] 5 Min #8 | Reloading chart. | 2021-08-19 20:47:34.337
ESU1-CME [CV] #5 | Reloading chart. | 2021-08-19 20:47:34.366
ESU1-CME [CV] 1 Min #12 | StartDateTimeForLoadingOrderFills: 2021-08-05 20:20:39 | 2021-08-19 20:47:34.531
ESU1-CME [CBV] Daily #9 | Reloading chart. | 2021-08-19 20:47:34.607
HD Request # 2 | Requesting Intraday data. Start date-time: 2021-08-19 20:20:39. Record interval: 0. Symbol: ESU21 | 2021-08-19 20:47:34.901
ESU1-CME [CV] 1 Min #3 | StartDateTimeForLoadingOrderFills: 2021-08-05 20:20:39 | 2021-08-19 20:47:34.977
ESU1-CME [CBV] 5 Min #6 | StartDateTimeForLoadingOrderFills: 2021-08-05 20:20:39 | 2021-08-19 20:47:35.025
HD Request # 2 | Decompressing data. | 2021-08-19 20:47:35.029
ESU1-CME [CV] #10 | Reloading chart. | 2021-08-19 20:47:35.148
ESU1-CME [CBV] 30 Min #1 | Reloading chart. | 2021-08-19 20:47:35.298
HD Request # 2 | Receiving Intraday data for ESU1-CME starting at 2021-08-19 20:20:39.472000 | 2021-08-19 20:47:35.304

Rithmic Trading | Port for executable: 6109 | 2021-08-19 20:47:35.381
Listening socket (0). Port 6109 | Closed listening socket. | 2021-08-19 20:47:35.381
WSACleanup called. | 2021-08-19 20:47:35.382
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2021-08-19 20:47:35.382
Created process C:\SierraChart\Rim\DTCBridge.exe. Current folder: C:\SierraChart\Rim | 2021-08-19 20:47:35.391
ESU1-CME [CBV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 2021-08-05 20:20:39 | 2021-08-19 20:47:35.455
Socket (1) | CloseSocket call. | 2021-08-19 20:47:35.559
HD Request # 2 | Historical data for ESU1-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-08-19 20:47:35.559
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-08-19 20:47:35.559
Historical data download thread signaled to stop. | 2021-08-19 20:47:35.559
HD Request # 2 | Timestamp of first Intraday data file record written: 2021-08-19 20:20:39.472000 | 2021-08-19 20:47:35.559
HD Request # 2 | Received 20909 Intraday data records from 2021-08-19 20:20:39.472000 to 2021-08-19 20:37:34.692000 (16.9 minutes) and wrote 20909 records for ESU1-CME | 2021-08-19 20:47:35.559
HD Request # 2 | Completion time: 2s | 2021-08-19 20:47:35.561
HD Request # 2 | Intraday data download complete for ESU1-CME. Unique request ID: 2 | 2021-08-19 20:47:35.561
Removing historical data download ID 2. | 2021-08-19 20:47:35.561
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-08-19 20:47:35.561
Rithmic Trading | Using primary service for historical data for ESU1-CME | 2021-08-19 20:47:35.561
Starting DelayedDownloadMonitoringTimer | 2021-08-19 20:47:35.561
Starting HDTimeoutTimer | 2021-08-19 20:47:35.561
Historical data service client indicated that downloads are not enabled. Symbol: ESU1-CME. Data Type: Intraday data | 2021-08-19 20:47:35.561
Historical data download ID 3 not found when removing ID from outstanding request set. | 2021-08-19 20:47:35.561
HD Request # 2 | Download from primary service not started due to error. | 2021-08-19 20:47:35.561

Triggering next historical data download in queue. | 2021-08-19 20:47:35.561
No download requests in the queue to start downloads for. | 2021-08-19 20:47:35.561
Socket (1) | Socket gracefully closed by remote side. | 2021-08-19 20:47:35.686
Socket (1) | Closed. | 2021-08-19 20:47:35.687
Chart #12 has tagged chart #8 for full recalculation. Chartbook: ES_eddieu.Cht | 2021-08-19 20:47:35.836
Rithmic Trading | Bridge process is running. | 2021-08-19 20:47:37.392
Rithmic Trading | Connecting to the server 127.0.0.1. Port 6109 | 2021-08-19 20:47:37.392
DTC Client socket (1) | Creating socket. | 2021-08-19 20:47:37.392
DTC Client socket (1) | New receive buffer size: 5242880 | 2021-08-19 20:47:37.392
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2021-08-19 20:47:37.392
Rithmic Trading | Network connection to server complete. | 2021-08-19 20:47:37.394
Rithmic Trading | Starting socket receive thread. | 2021-08-19 20:47:37.394
Rithmic Trading | Sending encoding request to server: Binary VLS. Compression: none | 2021-08-19 20:47:37.394
Rithmic Trading | Setting DTC encoding to Binary VLS | 2021-08-19 20:47:37.395
Rithmic Trading | Sending logon request message. | 2021-08-19 20:47:37.395
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2021-08-19 20:47:37.397
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2021-08-19 20:47:37.398
Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2021-08-19 20:47:37.398
Chart #1 has tagged chart #8 for full recalculation. Chartbook: ES_eddieu.Cht | 2021-08-19 20:47:37.759
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2021-08-19 20:47:38.684
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2021-08-19 20:47:38.971
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2021-08-19 20:47:39.480
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2021-08-19 20:47:39.651
Rithmic Trading | Message from server: subscribeTradeRoute error. Error code: API_ALREADY_EXISTS | 2021-08-19 20:47:39.918
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2021-08-19 20:47:40.311
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2021-08-19 20:47:40.520
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2021-08-19 20:47:41.150
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2021-08-19 20:47:41.325
Rithmic Trading | Received logon response. | 2021-08-19 20:47:41.395
Rithmic Trading | Server Name: SC DTC Bridge. | 2021-08-19 20:47:41.395
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2021-08-19 20:47:41.395
Rithmic Trading | Successfully connected. IB='Earn2Trade', Firm='Earn2Trade'. | 2021-08-19 20:47:41.395
Rithmic Trading | Trading is supported. | 2021-08-19 20:47:41.395
Rithmic Trading | Order cancel and replace is supported. | 2021-08-19 20:47:41.395
Rithmic Trading | OCO Orders supported. | 2021-08-19 20:47:41.395
Rithmic Trading | Connected to server complete. | 2021-08-19 20:47:41.395
Triggering next historical data download in queue. | 2021-08-19 20:47:41.396
Triggering next historical data download in queue. | 2021-08-19 20:47:41.396
Triggering next historical data download in queue. | 2021-08-19 20:47:41.396
Triggering next historical data download in queue. | 2021-08-19 20:47:41.396
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-08-19 20:47:41.397
No download requests in the queue to start downloads for. | 2021-08-19 20:47:41.399
No download requests in the queue to start downloads for. | 2021-08-19 20:47:41.399
No download requests in the queue to start downloads for. | 2021-08-19 20:47:41.399
No download requests in the queue to start downloads for. | 2021-08-19 20:47:41.399
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2021-08-19 20:47:41.418
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2021-08-19 20:47:41.430
Rithmic Trading | Starting real-time market data updates for: ESU1-CME. ID: 1 Service code: rithmic.trading | 2021-08-19 20:47:41.440
Rithmic Trading | Requesting security definition data for: ESU1-CME. ID: 1 | 2021-08-19 20:47:41.440
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESU1-CME | 2021-08-19 20:47:41.440
Added historical Intraday data request for ESU1-CME to the queue. | 2021-08-19 20:47:41.440
Intraday data recording state for symbol ESU1-CME is set to download 'Pending'. | 2021-08-19 20:47:41.440
Triggering next historical data download in queue. | 2021-08-19 20:47:41.440
Delaying start of download for ESU1-CME | 2021-08-19 20:47:41.441
Rithmic Trading | Starting real-time market data updates for: ESZ1-CME. ID: 2 Service code: rithmic.trading | 2021-08-19 20:47:41.987
Rithmic Trading | Requesting security definition data for: ESZ1-CME. ID: 2 | 2021-08-19 20:47:41.987
Rithmic Trading | Starting real-time market data updates for: BTCQ1-CME. ID: 3 Service code: rithmic.trading | 2021-08-19 20:47:41.987
Rithmic Trading | Requesting security definition data for: BTCQ1-CME. ID: 3 | 2021-08-19 20:47:41.987
Rithmic Trading | Starting real-time market data updates for: 6BU1-CME. ID: 4 Service code: rithmic.trading | 2021-08-19 20:47:41.987
Rithmic Trading | Requesting security definition data for: 6BU1-CME. ID: 4 | 2021-08-19 20:47:41.987
Chart #2 has tagged chart #8 for full recalculation. Chartbook: ES_eddieu.Cht | 2021-08-19 20:47:44.903
Requesting market depth updates for: ESU1-CME if supported. | 2021-08-19 20:47:46.418
HD Request # 3 | Downloading Intraday chart data for ESU1-CME to the file ESU1-CME.scid. Service: cme | 2021-08-19 20:47:46.954
HD Request # 3 | Download start date-time: 2021-08-19 20:37:34.000000. File last date-time: 2021-08-19 20:37:34.692000 | 2021-08-19 20:47:46.955
HD Request # 3 | Using server: ds21.sierracharts.com port 10149 | 2021-08-19 20:47:46.955
Socket (2) | Creating socket. | 2021-08-19 20:47:46.963
Socket (2) | New receive buffer size: 5242880 | 2021-08-19 20:47:46.963
Socket (2) | Connecting to IP: 216.1.90.129. | 2021-08-19 20:47:46.963
HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-08-19 20:47:47.224
HD Request # 3 | Sending historical data logon request message. | 2021-08-19 20:47:47.224
HD Request # 3 | Requesting Intraday data. Start date-time: 2021-08-19 20:37:34. Record interval: 0. Symbol: ESU21 | 2021-08-19 20:47:47.807
HD Request # 3 | Decompressing data. | 2021-08-19 20:47:47.934
HD Request # 3 | Receiving Intraday data for ESU1-CME starting at 2021-08-19 20:37:34.221000 | 2021-08-19 20:47:47.934
Socket (2) | CloseSocket call. | 2021-08-19 20:47:47.934
Socket (2) | Shutdown started. Waiting for graceful close. | 2021-08-19 20:47:47.935
Historical data download thread signaled to stop. | 2021-08-19 20:47:47.935
HD Request # 3 | Timestamp of first Intraday data file record written: 2021-08-19 20:37:35.432000 | 2021-08-19 20:47:47.935
HD Request # 3 | Received 99 Intraday data records from 2021-08-19 20:37:34.221000 to 2021-08-19 20:37:46.868000 (12.6 seconds) and wrote 85 records for ESU1-CME | 2021-08-19 20:47:47.935
HD Request # 3 | Completion time: 1s | 2021-08-19 20:47:47.937
HD Request # 3 | Intraday data download complete for ESU1-CME. Unique request ID: 4 | 2021-08-19 20:47:47.937
Removing historical data download ID 4. | 2021-08-19 20:47:47.937
Real-time Intraday chart data file updates started for ESU1-CME | 2021-08-19 20:47:47.937
Intraday chart data file opened for ESU1-CME | 2021-08-19 20:47:47.937
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-08-19 20:47:47.937
Rithmic Trading | Using primary service for historical data for ESU1-CME | 2021-08-19 20:47:47.937
Added historical Intraday data request for ESU1-CME to the queue. | 2021-08-19 20:47:47.937
Intraday data recording state for symbol ESU1-CME is set to download 'Pending'. | 2021-08-19 20:47:47.937
Triggering next historical data download in queue. | 2021-08-19 20:47:47.937

Triggering next historical data download in queue. | 2021-08-19 20:47:47.937
HD Request # 4 | Downloading Intraday chart data for ESU1-CME to the file ESU1-CME.scid. Service: rithmic.trading | 2021-08-19 20:47:47.937
HD Request # 4 | Download start date-time: 2021-08-19 20:37:46.000000. File last date-time: 2021-08-19 20:37:46.868000 | 2021-08-19 20:47:47.938
HD Request # 4 | Sending historical data request. Start date-time: 2021-08-19 20:37:46. Record interval: 0. Symbol: ESU1-CME | 2021-08-19 20:47:47.938
No download requests in the queue to start downloads for. | 2021-08-19 20:47:47.938
Rithmic Trading | Message from server: Requesting historical Tick data. | 2021-08-19 20:47:47.953
Socket (2) | Socket gracefully closed by remote side. | 2021-08-19 20:47:48.062
Socket (2) | Closed. | 2021-08-19 20:47:48.062
HD Request # 4 | Receiving Intraday data for ESU1-CME starting at 2021-08-19 20:37:46.000000 | 2021-08-19 20:47:50.194
HD Request # 4 | Timestamp of first Intraday data file record written: 2021-08-19 20:37:47.000000 | 2021-08-19 20:47:50.198
HD Request # 4 | Received 15434 Intraday data records from 2021-08-19 20:37:46.000000 to 2021-08-19 20:47:46.000012 (10.0 minutes) and wrote 15430 records for ESU1-CME | 2021-08-19 20:47:50.198
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2021-08-19 17:47:46.000012 | 2021-08-19 20:47:50.200
Added 29 Time and Sales records to Intraday data file for ESU1-CME after download. | 2021-08-19 20:47:50.201
HD Request # 4 | Completion time: 3s | 2021-08-19 20:47:50.202
HD Request # 4 | Intraday data download complete for ESU1-CME. Unique request ID: 5 | 2021-08-19 20:47:50.202
Removing historical data download ID 5. | 2021-08-19 20:47:50.202
Real-time Intraday chart data file updates started for ESU1-CME | 2021-08-19 20:47:50.202
Intraday chart data file opened for ESU1-CME | 2021-08-19 20:47:50.202
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-08-19 20:47:50.202

Triggering next historical data download in queue. | 2021-08-19 20:47:50.202
No download requests in the queue to start downloads for. | 2021-08-19 20:47:50.203
Opened cached Intraday file: C:\SierraChart\Data\ESU1-CME.scid. Thread ID: 20464 | 2021-08-19 20:47:52.024
[2021-08-19 17:57:10]
John - SC Support - Posts: 30973
We see that you are using the older Rithmic connection. We recommend changing to the new interface that is available. You will find the Setup Instructions for this here:
Rithmic Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-19 18:20:38]
EduardU - Posts: 12
Okay, so I did that right now, and it's connected (I remember I did it first time I saw the lag in data feed also).

The problem is that it's only downloading history for the historical type charts and none for the intraday charts. It starts printing bar after bar, but only from the time it's connected.
[2021-08-19 19:05:41]
John - SC Support - Posts: 30973
The only real solution is to use the Denali Exchange Data Feed in order to have the historical data. Refer to the information here:
Denali Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-19 19:37:01]
Sierra Chart Engineering - Posts: 104368
Your Service Package includes the Denali Exchange Data Feed, but you still need to activate the exchanges from here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-20 07:51:56]
EduardU - Posts: 12
Let me be clear on what I want to do with SC and what I don't understand:

I have an account with earn2trade.com prop firm and for it to be considered I have to be connected to Rithmic. If I connect with my credentials from Rithmic to SC using the old version (RIM Folder DTC Bridge) then I get to have all the history downloaded but I have a data feed lag problem, but if I connect with the new version Rithmic-DTC and I copy/paste the exact credentials for "Server" "Market Data" and "Historical Data" I don't get the intraday historical data. I only get the information for when I had the SC opened.

You are telling me to activate Denali Data Feed (which is $10/month) and I'll have the historical data AND also no LAG on data feed. In this case I should be connected to Denali Data Feed, but cannot connect to Rithmic and that is the end point I want to do.

What's the solution for this situation, because I cannot see it. Or is there something I don't know about SC functionality regarding this topic?

Thank you
[2021-08-20 09:39:50]
Sierra Chart Engineering - Posts: 104368
We really apologize. This is a sad never-ending situation due to CME market data rules. We want to provide high quality and easy to use and reliable service but those rules constantly interfere with being able to do that and make it impossible to achieve in some cases.

You need to be on a Service Package which includes the Denali data feed which you are and you also have to activate the exchanges that you require. The problem is you also have to verify you have a Live funded trading account, and earn2trade.com is not going to work.

Refer to this section here about this:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Do you have a live funded Futures trading account with another broker?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-08-20 09:40:31
[2021-08-20 09:51:45]
EduardU - Posts: 12
I get you, and No, I don't have a live account with another broker.

This is because I feel more comfortable trading other money than mine (even though I have to make a 80/20 % split)
[2021-08-20 10:15:48]
Sierra Chart Engineering - Posts: 104368
This is why we developed this easy solution:
Easy Solution to CME Funded Trading Account Requirement

You only have to fund the account to 100 USD.

We have added an additional week of usage time for your account, to give you time to open a funded account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-08-20 10:16:50
[2021-08-20 10:59:26]
EduardU - Posts: 12
Ok, now let me be clear about what I understood.

I will open an account on AMP, after that I’ll fund the account with $100.

I will verify the AMP account with CME to be eligible for non-professional trader.

After this, I will activate the Denali Exchange Data Feed for $10/month.

On my computer, I will connect to Rithmic - DTC server so I can place my orders through them and to make them count for evaluation.

Sierra Chart knows how to interact with the Data Feed from Denali Exchange wile being connected to Rithmic-DTC. I will not have to open a second instance of Sierra Chart or RTrader Pro to place the orders.

Did I get that right?

Thank you
[2021-08-20 13:20:16]
Sierra Chart Engineering - Posts: 104368

I will open an account on AMP, after that I’ll fund the account with $100.

I will verify the AMP account with CME to be eligible for non-professional trader.
Yes you just need to enter the account number here:
https://www.sierrachart.com/UserControlPanel.php?page=AMPTradingAccountVerification&UserID=234587


After this, I will activate the Denali Exchange Data Feed for $10/month.
You already have this done. You just need to activate the exchange that you require.


Sierra Chart knows how to interact with the Data Feed from Denali Exchange wile being connected to Rithmic-DTC.
Yes this is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-01 09:55:11]
EduardU - Posts: 12
Hello again,

So I've made all of the above. I opened an AMP Account and I entered the account no here:
https://www.sierrachart.com/UserControlPanel.php?page=AMPTradingAccountVerification&UserID=234587

and after that on my status I get: Not Verified.

I have completed the agreements for CME and they were accepted.

When I try to connect to Data/Trade Service to SC/TT Futures Order Routing I get the error: Trade account not assigned

Am I doing something wrong?

Thank you

P.S. I'm still using the Rithmic Data Service with the bridge files from "RIM" folder :-|
Date Time Of Last Edit: 2021-09-01 09:57:40
[2021-09-01 13:21:04]
John - SC Support - Posts: 30973
and after that on my status I get: Not Verified.

You need to talk to AMP about this. They must not have your account setup for the verification yet.

When I try to connect to Data/Trade Service to SC/TT Futures Order Routing I get the error: Trade account not assigned

You should not be using the SC/TT Futures Order Routing, as you are not setup for that. You need to have your service setup for Rithmic, since that is the order routing service you are using with the prop firm.

P.S. I'm still using the Rithmic Data Service with the bridge files from "RIM" folder :-|

You should change to the new connectivity method. You will find the instructions here:
Rithmic Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-02 19:46:43]
EduardU - Posts: 12
Hi again,

So I have talked with AMP and made all the clarifications needed to be done. Now I can connect to CQGwebapi to confirm that my account is on and active and it works. Still, I have a question, on my AMP control panel I have an account number and on SC after I connect to CQGwebapi server I have other number set for my trade account. Which of them should I enter here?

https://www.sierrachart.com/UserControlPanel.php?page=AMPTradingAccountVerification&UserID=234587

I tried both and still get the message Not Verified in my SC Control Panel.

P.S. (Later edit) So I tried again and it changed the status to Verified!

Now I can play with Denali Exchange Data Feed and Ritmic connection to see how it's working. Will come with an update
Date Time Of Last Edit: 2021-09-02 19:57:20
[2021-09-07 13:24:03]
EduardU - Posts: 12
I'm trying to use SC connected to Rithmic as it goes here:
Rithmic Trading Platform Service: Setup Instructions

When using intraday type charts (M1 to H4), for some reason I only get the history from this month only. If I switch to the older version of Rithmic (with RIM folder bridge solution) all works well.

As I understood, now that I have activated my Denali Exchage Data feed with CME I should be able to use that Data feed for analysis and still be able to place orders via Rithmic account.

Is there something else I need to do to be able the have the history and DOM information from Denali and also be able to place orders via Rithimc?

Thank you
[2021-09-07 13:37:52]
EduardU - Posts: 12
So I'm trying this instead:

1. I connected to SC Data - All services [data];
2. I select my account on which I should trade from dropdown menu, like in the screen shot.

This was the procedure for having live Denali Data Feed and placing orders via Rithmic?
imageSC Forum.png / V - Attached On 2021-09-07 13:37:20 UTC - Size: 28.84 KB - 199 views
[2021-09-07 14:13:36]
Sierra Chart Engineering - Posts: 104368
In regards to post #17:

We cannot help with Rithmic historical data. For complete, long-term (10+ years), high speed, and reliable historical data you need to use the Denali Exchange Data Feed:
Denali Exchange Data Feed

*And* you need to enable the appropriate exchanges with the Denali Exchange Data Feed for the exchanges you need data for. In this case, both the historical and real-time data will come from the Denali Exchange Data Feed.

Once again we cannot provide any help with Rithmic historical data and do not ask us further questions about that.

If you are using one of these funding evaluator trading accounts through Rithmic, those are not entitled to be able to use the nonprofessional CME fees. Refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

In this case, refer to this solution to be able to utilize the nonprofessional CME exchanges:
Easy Solution to CME Funded Trading Account Requirement


----
Also be aware that you only have the CME exchange activated. So you can only get data from the Denali data feed for that exchange and not the other CME group exchanges. Activate the other exchanges that you required data for.

Regarding post #18, no that is definitely not correct. Refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-07 14:14:13
[2021-09-07 14:50:41]
EduardU - Posts: 12
In regards to post #18 No, it's not working! When I press the sell/buy button it automatically enables the Simulation mode.

In regards to post #19 and #6, #12, #13,

I have activated the CME data feed plan via SC Control Panel, you can verify it.

You told me earlier in this post, that if I have Denali Exchange (which I have), I should create a AMP Clearing account (which I did), Fund it (which I did), set the account no. to my SC Control Panel (which I did), Activate CME DATA (which I did), aaand theen I will be able to have live Denali Data Feed AND still placing order via SC to my Rithmic account. You can verify that in post #13.

NOW, I'm in the same situation as in post #1 after I did EVERYTHING you said I need to do in order to have live denali data feed with no lagging problem.

Why did you make me waste 1 week or so doing all of this if you still tell me it's Rithmic's problem?

What am I missing?



P.S. (later edit)...I guess this is what I was missing:
"----
Also be aware that you only have the CME exchange activated. So you can only get data from the Denali data feed for that exchange and not the other CME group exchanges. Activate the other exchanges that you required data for.

Regarding post #18, no that is definitely not correct. Refer to:
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#IntegrationWithTradingServices"

I didn't read under "----" - I thought to be a "signature"
Date Time Of Last Edit: 2021-09-07 15:58:30
[2021-09-08 12:20:36]
EduardU - Posts: 12
I have my answer in post #19, after ----

You can consider this matter closed.

Thank you for your patience :)

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