Support Board
Date/Time: Wed, 02 Jul 2025 05:15:09 +0000
REQUEST FOR HELP
View Count: 931
| [2021-01-29 17:35:33] |
| User338838 - Posts: 12 |
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Hello I would like to have REAL TIME data FEED WITH ALL LEVELS of the prices updated at the Tick of the American Down Jones Nasdaq and Standard Poor indices futures PLEASE Could You EXACTLY IDENTIFY which package I have to buy from you but PLEASE don't send me links to your pages where I have to choose between various alternatives because I want to avoid making mistakes. Thanks best regards |
| [2021-01-29 17:55:48] |
| John - SC Support - Posts: 40702 |
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First, we want to verify the data you are looking for. It sounds like you are wanting the "Dow Jones Industrial Average Total Return Index Futures" (symbol: DTR on the CBOT), the "Nasdaq-100 Total Return Index Futures" (symbol: N1R on the CME), and the "S&P 500 Futures" (symbol: SP on the CME). And/or the E-Mini and/or Micro E-Mini versions of these. Please verify that this is what you are looking for and we will direct you from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-30 09:48:37] |
| User338838 - Posts: 12 |
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Good morning to clarify below I write the codes that I found on the " market Watch" website for these indices in " MINI " format size but please also add the others (MICRO E NORMAL) Please also the same for Dax future Many thanks! Have you good day YM00 ES00 NQ00 |
| [2021-01-30 11:14:52] |
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You will need to use the Denali Exchange Data Feed: Denali Exchange Data Feed And then you need to activate the Full CME Group Without Market Depth exchange fee. Assuming you do not need market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-30 11:26:24] |
| User338838 - Posts: 12 |
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Dear Many thanks for Your very fast reply !! Please i would have also market depth data. Best Regards |
| [2021-02-01 14:38:25] |
| John - SC Support - Posts: 40702 |
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If you activate the exchange that includes the Market Depth data, then you will get the Market Depth data. You also mentioned that you were interested in the DAX data. We are working on a new implementation of the data from the EUREX exchange, which should be done this week. Therefore, please just wait until we have that complete, at which time you will be able to add the EUREX exchange as part of the Denali Exchange Data Feed. For more information on this, refer to the following: New Upcoming EUREX Full Order Book Data Feed (Now Available!) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-05 09:07:48] |
| User338838 - Posts: 12 |
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Dear Good morning please as regarding for what You wrote: " We are working on a new implementation of the data from the EUREX exchange, which should be done this week." is available now ? Please if Yes send me the instructions with the relative WEB Your link ALSO for Eurex in adding for the futures USA as per requested before Best Regards |
| [2021-02-05 12:03:28] |
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No it is not yet available. It will not be until next week we expect, hopefully. Regarding data from the CME Group, you need to use the Denali Exchange Data Feed for that: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-05 12:03:53
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| [2021-02-10 17:36:40] |
| User338838 - Posts: 12 |
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Dear Sirs Is available Your Data Feed for futures DAX ?( as requested before by me ) Best Regards |
| [2021-02-10 17:50:47] |
| John - SC Support - Posts: 40702 |
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Follow the progress and get the information for availability at this link: New Upcoming EUREX Full Order Book Data Feed (Now Available!) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-14 23:41:31] |
| User338838 - Posts: 12 |
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Hello I saw that the New Upcoming EUREX Full Order Book Data Feed is (Now Available!) Please what should I subscribe to have Eurex and also USA Futures as above just written tick by tick real time and full depth of limit orders ? how much would the total expense be for me for each month? I am not a professional trader and I just have to learn. I also ask if it is possible to make simulated orders without opening an account Best Regards Francesco Sasso SORRY |
| [2021-02-16 12:22:57] |
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We will follow up with you later today in regards to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-16 15:26:12] |
| John - SC Support - Posts: 40702 |
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To get the EUREX data, you need to enable the Denali Exchange Data Feed and activate the EUREX exchange. You do not need a trading account for this data. The cost for the EUREX data will be $45.00 USD per month ($20.00 for the Denali Exchange Data Feed and $25.00 for the EUREX exchange fee). To setup the EUREX exchange follow these Setup Instructions: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX But, in order to get the CME Group data at the lower priced Non-Professional rate, you have to prove to the CME Group that you have a funded futures trading account. We do this by having you connect to that account at least once a month. You will find more information on this topic here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have a trading account, then we recommend the following service that will establish an account for a minimum outlay of cash: Easy Solution to CME Funded Trading Account Requirement Your other choice is to pay the Professional exchange fees. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-15 13:46:54
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| [2021-02-18 14:07:05] |
| User338838 - Posts: 12 |
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Good morning and many thanks for Your reply Sorry please i would have some explanation Wghat is " exchange fee (for DAX)"? MAY BE THE FEE REQUESTED FROM DAX"STOCK MARKET THAT YOU INDENTIFY WITH THE NAME OF "EXCHANGE" ? BEST REGARDS |
| [2021-02-18 16:16:17] |
| John - SC Support - Posts: 40702 |
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DAX is traded on the EUREX exchange, so the exchange fee is for the EUREX exchange, which is $25.00 USD per month. This is in addition to the cost of the Data Feed itself which is $20.00 USD per month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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