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Direct MessagesDate/Time: Tue, 07 May 2024 12:25:48 +0000
[Programming Help] - NO RESPONSE TO MY ISSUE NOR MY TRADING PARTNER'S RELATED ISSUE.
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| [2020-12-28 18:03:23] |
| User725605 - Posts: 60 |
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Hello. Please find two references for support requests that were made to the PUBLIC FORUM. I believe were properly posted according to your support rules. One request is from me and the other from my trading partner who also has his own copy of Sierra Charts. This issue had to do with very different OBV values between both our programs. This request for help was made almost three weeks ago and neither of us have received a reply. See both references below to our original posts for help below. Please advise. # Thread First Post Last Post Relevant Posts 1 ON BALANCE VOLUME NOT CHARTING PROPERLY started by User725605 2020-12-10 19:32:25 2020-12-10 19:32:25 User725605 on 2020-12-10 19:32:25 posted: Please find attached Renko Charts with On Balance 2 different On Balance Volume values started by User259724 2020-12-07 16:04:56 2020-12-07 16:04:56 User259724 on 2020-12-07 16:04:56 posted: I have a trading partner and we have different OBV |
| [2020-12-28 21:04:25] |
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The first thing to do is to make sure both of you are using a data feed which is providing consistent data. We recommend the Denali Exchange Data Feed: Denali Exchange Data Feed If you do not want to use this data feed (Although you really should being you are using CQG), then the first step is to use the Sierra Chart Historical Data Service to ensure both of you are using identical data. This really is essential. Documentation: Sierra Chart Historical Data Service And when it comes to differences between studies between charts or installations of Sierra Chart, refer to: Chart Studies: Resolving Study Differences Would be best that one of you shares your Chartbook with the other to make sure you have the same settings. Instructions: File Sharing Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-28 21:04:55
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