Support Board

Date/Time: Sun, 19 May 2024 14:54:56 +0000

Post From: NO RESPONSE TO MY ISSUE NOR MY TRADING PARTNER'S RELATED ISSUE.

[2020-12-28 21:04:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The first thing to do is to make sure both of you are using a data feed which is providing consistent data. We recommend the Denali Exchange Data Feed: Denali Exchange Data Feed If you do not want to use this data feed (Although you really should being you are using CQG), then the first step is to use the Sierra Chart Historical Data Service to ensure both of you are using identical data. This really is essential. Documentation: Sierra Chart Historical Data Service And when it comes to differences between studies between charts or installations of Sierra Chart, refer to: Chart Studies: Resolving Study Differences Would be best that one of you shares your Chartbook with the other to make sure you have the same settings. Instructions: File Sharing Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-28 21:04:55