Login Page - Create Account

Support Board


Date/Time: Sun, 21 Apr 2024 20:24:30 +0000



Data Feed Downgrade

View Count: 511

[2020-09-30 16:27:33]
User605241 - Posts: 2
I've spoken to AMP a few times now. While I should have likely stuck with the SC trial for now and then enrolled in Level 5 directly with you guys for the duration of my SIM trading, I instead signed up with AMP because I was following the instructions exactly as they were written here: Easy Solution to CME Funded Trading Account Requirement

I was not aware there were limited options with AMP (i.e. paying for live data rather than free delayed data). AMP informs me there is no way to receive free delayed data with them. The best they can do is to provide top of market data via CQG, which doesn't work for my training. Is there a way that you, SC, can activate free delayed data on my account for the duration of my SIM trading? Since I am new, I expect to be SIM trading for ~four months. It would be great to not have to spend money on unnecessary live data.

Thanks in advance.
[2020-09-30 17:19:40]
John - SC Support - Posts: 30985
We can get this worked out. Just talk with AMP and let them know that you want to pay for your Sierra Chart and data directly through us.

They will either cancel this AMP specific account they gave you and then you can use your other Sierra Chart account, or they will make the changes to this account to be a direct account with us.

The first thing is to talk to AMP and we can move forward from whichever method they are willing to go forward with.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-30 20:27:39]
Sierra Chart Engineering - Posts: 104368
You should have access to the Delayed Exchange Data Feed with your Sierra Chart account you have with AMP. Instructions:
Delayed Exchange Data Feed

Make sure you are on the current version of Sierra Chart. Let us know you can access it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-30 20:28:23

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account