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Date/Time: Tue, 04 Aug 2020 16:37:20 +0000



New SC Exchange Data Feed Pricing and Low Cost Access to US Equities Data

[2020-07-30 02:47:52]
Sierra Chart Engineering - Posts: 88299 | Ending Date: 2021-04-05
We are constantly working to improve Sierra Chart and the entire experience that you have with our software and services. This includes the entire range of receiving data, working with your charts, and placing trades.

We are happy to announce that we have made a change specifically to our data management that will help reduce your overall cost for data.

The Sierra Chart Exchange Data Feed (https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php) has been simplified such that there are now only two levels of Real-Time Symbols, 150 and 500.

The price for 150 symbols is the same as the price was for the 20 symbol limit - $25.00 USD per month. All customers that were on 20 or 100 Real-Time symbols will be changed to the 150 symbol option (with pricing adjusted for the next month's renewal) and all customers that were on 200 or more symbols have been moved to the 500 symbol option (with pricing adjusted for the next month's renewal).

This means that for as little as $35.50 you can now have access to the U.S. Equities ($25.00 for the data feed and $10.50 for the exchange fee). This would allow you to track up to 150 symbols from that exchange at the same time. For just $25.00 more, you can track up to 500 symbols.

We want to thank you for being a customer and we look forward to continuing our relationship with each one of you.

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We have also added the MorningStar Forex exchange to this data feed as well.
https://www.sierrachart.com/SupportBoard.php?ThreadID=54731

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Another note, we have become aware of an intermittent issue where at the 9:30 AM US stock market open, the US equities symbols from the Sierra Chart Exchange Data Feed were not continuously updating for the first 10 to 20 seconds and there would be a pause at times.

The cause of this issue has been determined and resolved. It required a change at the network adapter level related to interrupt moderation and also a change to use a better buffering algorithm we developed over a year ago. The old method was not always working well due to a large burst of activity at the open.

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We are also working on adding an option to include odd lot trades with US equities data and make those optional to include in Intraday charts or not. We started development of this, a few weeks ago but ran into an issue and we had to back off of it and more work is required.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2020-07-30 03:00:22
[2020-08-01 22:19:14]
User420500 - Posts: 1 | Ending Date: 2020-08-31
Incredible service and rock solid stability. In all the years of use never once has this platform frozen. Great work Sierra!

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