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Date/Time: Sat, 26 Sep 2020 01:36:00 +0000



Notice: Delayed CME/CBOT/NYMEX/COMEX Data Now Available for Users

[2020-03-15 00:37:47]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
The new Delayed Exchange Data Feed:
https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php

has been available for Sierra Chart Trial users and those on the Advanced Service Package. As of about a week ago, this has been made available to the Standard Sierra Chart Service Package and all users even those who obtain Sierra Chart through an affiliate. This will continue until further notice.

We are doing this in order for all users to take advantage of this data feed. Since it is a major improvement for Sierra Chart and is very good for demonstration, testing purposes and trade simulation purposes.

It also allows users to monitor the markets with more up-to-date data in the case where they do not have access to the real-time futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-03-15 17:48:22]
User628616 - Posts: 20 | Ending Date: 2020-09-30
I currently have Live NYmex data thru my broker, so with this delayed data feed I can now have comex and cme delayed data to sim trade markets like GC, NQ, ES? If so how do I setup delayed data feed
[2020-03-16 07:58:35]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
What you need to do is install another copy of Sierra Chart on your system following the instructions on this page here:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html

And set it to use the Delayed Exchange Data Feed:
https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php

A new installation will be configured for that service by default.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-03-17 14:06:53]
rgarcia1090 - Posts: 6 | Ending Date: 2020-09-28
I have 1 day left on my trial yet the Delayed Data isn't working properly. It only downloads the historical data but there's no active data after. I have it set to Trader Evaluator delayed and has been working just fine until today. Please let me know if this is something related to my account or something else. Much apppreciated.
[2020-03-17 16:57:34]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
Regarding post #4, follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Reconnect to the data feed:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-03-17 16:58:02
[2020-03-17 17:11:37]
rgarcia1090 - Posts: 6 | Ending Date: 2020-09-28
Software version: 2065 64-bit | 2020-03-17 10:09:33.803
Usage end date: 2020-03-17 | 2020-03-17 10:09:33.803
Enabled for: Advanced Features 2. | 2020-03-17 10:09:33.803
Enabled for: Sierra Chart Historical Data Service. | 2020-03-17 10:09:33.803
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-17 10:09:33.803
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-17 10:09:33.803
Current selected Data/Trading service: Trading Evaluator - Delayed | 2020-03-17 10:09:33.803
Custom symbol settings values: enabled | 2020-03-17 10:09:33.803
Chart Update Interval: 500 | 2020-03-17 10:09:33.803
Intraday Data Storage Time Unit: 0 | 2020-03-17 10:09:33.803
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-03-17 10:09:33.803
2020-03-17 10:09:33 Local computer time | 2020-03-17 10:09:33.803
2020-03-17 17:09:33 Local computer time in UTC | 2020-03-17 10:09:33.803
2020-03-17 10:09:33 Local computer time in SC Time Zone | 2020-03-17 10:09:33.803
2020-03-17 17:02:44 Server time in UTC | 2020-03-17 10:09:33.803
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-03-17 10:09:33.803
Program path: C:\SierraChart\ | 2020-03-17 10:09:33.803
Data Files path: C:\SierraChart\Data\ | 2020-03-17 10:09:33.803
OS Version Number: 10.0 | 2020-03-17 10:09:33.803
Locale Setting: C | 2020-03-17 10:09:33.803


Trading Evaluator - Delayed | Connecting to the server delayedevaluator.sierracharts.com. Port 11251 | 2020-03-17 10:09:57.335
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-03-17 10:09:57.341
DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2020-03-17 10:09:57.341
Trading Evaluator - Delayed | Connected to server. | 2020-03-17 10:09:57.476
Trading Evaluator - Delayed | Starting socket receive thread. | 2020-03-17 10:09:57.476
Trading Evaluator - Delayed | Sending encoding request to server: Binary VLS | 2020-03-17 10:09:57.476
Trading Evaluator - Delayed | Setting DTC encoding to Binary VLS | 2020-03-17 10:09:57.875
Trading Evaluator - Delayed | Sending logon request message. | 2020-03-17 10:09:57.875
Trading Evaluator - Delayed | Received logon response. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Server Name: SC DTC Server. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Trading is supported. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Order cancel and replace is supported. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | OCO Orders supported. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Bracket Orders supported. | 2020-03-17 10:09:57.973
Trading Evaluator - Delayed | Connected to data and trading server. | 2020-03-17 10:09:57.973
Triggering next historical data download in queue. | 2020-03-17 10:09:57.973
Triggering next historical data download in queue. | 2020-03-17 10:09:57.973
Triggering next historical data download in queue. | 2020-03-17 10:09:57.973
Triggering next historical data download in queue. | 2020-03-17 10:09:57.973
Using SC exchange feed2. Symbol: ES?## | 2020-03-17 10:09:58.369
Mapping ESM20 to ESM20. Service code: cme | 2020-03-17 10:09:58.369
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESM20 (ESM20). ID: 1 Service code: cme | 2020-03-17 10:09:58.369
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-03-17 10:09:58.369
SC DTC Delayed Exchange Data | Requesting security definition data for: ESM20 (ESM20). ID: 1 | 2020-03-17 10:09:58.369
Requesting market depth updates for: ESM20 if supported. | 2020-03-17 10:09:58.369
Separate subscription for market depth updates not supported. ESM20 | 2020-03-17 10:09:58.369
Using SC exchange feed2. Symbol: ES?## | 2020-03-17 10:09:58.369
Added historical Intraday data request for ESM20 to the queue. | 2020-03-17 10:09:58.369
Intraday data recording state for symbol ESM20 is set to download 'Pending'. | 2020-03-17 10:09:58.369
Triggering next historical data download in queue. | 2020-03-17 10:09:58.369
DTC Client socket (2) | Creating socket. | 2020-03-17 10:09:58.370
DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-03-17 10:09:58.370
Delaying start of download for ESM20 | 2020-03-17 10:09:58.404
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:09:58.455
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:09:58.455
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:09:58.455
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:09:58.544
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:09:58.544
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:09:59.113
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:09:59.113
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:09:59.113
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:09:59.113
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:09:59.114
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:09:59.114
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:09:59.114
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:09:59.114
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:09:59.193
DTC Client socket (2) | Closed. | 2020-03-17 10:09:59.193
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2020-03-17 10:10:01.097
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:01.098
DTC Client socket (2) | Connecting to IP: 216.1.90.130. | 2020-03-17 10:10:01.098
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:01.174
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:01.174
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:01.175
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:01.275
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:01.275
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:01.878
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:01.878
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:01.878
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:01.878
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:01.879
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:01.879
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:01.879
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:01.879
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:01.953
DTC Client socket (2) | Closed. | 2020-03-17 10:10:01.953
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-03-17 10:10:03.877
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:03.878
DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-03-17 10:10:03.878
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:03.955
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:03.955
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:03.955
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:04.054
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:04.054
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:04.145
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:04.145
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:04.145
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:04.145
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:04.146
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:04.146
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:04.146
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:04.146
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:04.223
DTC Client socket (2) | Closed. | 2020-03-17 10:10:04.223
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2020-03-17 10:10:06.143
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:06.144
DTC Client socket (2) | Connecting to IP: 216.1.90.130. | 2020-03-17 10:10:06.144
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:06.225
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:06.225
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:06.225
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:06.316
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:06.316
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:06.404
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:06.404
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:06.404
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:06.405
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:06.405
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:06.405
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:06.405
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:06.405
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:06.483
DTC Client socket (2) | Closed. | 2020-03-17 10:10:06.483
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-03-17 10:10:08.411
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:08.412
DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-03-17 10:10:08.412
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:08.498
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:08.498
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:08.498
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:08.637
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:08.637
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:08.714
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:08.714
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:08.714
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:08.714
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:08.714
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:08.714
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:08.714
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:08.715
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:08.805
DTC Client socket (2) | Closed. | 2020-03-17 10:10:08.805
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2020-03-17 10:10:10.709
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:10.710
DTC Client socket (2) | Connecting to IP: 216.1.90.130. | 2020-03-17 10:10:10.710
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:10.794
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:10.794
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:10.795
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:10.996
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:10.996
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:11.074
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:11.074
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:11.074
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:11.074
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:11.074
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:11.074
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:11.074
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:11.075
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:11.153
DTC Client socket (2) | Closed. | 2020-03-17 10:10:11.153
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-03-17 10:10:13.086
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:13.087
DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-03-17 10:10:13.087
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:13.165
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:13.165
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:13.165
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:13.264
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:13.264
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:13.354
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:13.354
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:13.354
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:13.354
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:13.354
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:13.354
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:13.354
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:13.355
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:13.444
DTC Client socket (2) | Closed. | 2020-03-17 10:10:13.444
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2020-03-17 10:10:15.348
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:15.349
DTC Client socket (2) | Connecting to IP: 216.1.90.130. | 2020-03-17 10:10:15.349
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:15.435
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:15.435
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:15.435
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:15.534
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:15.534
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:15.624
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:15.624
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:15.624
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:15.624
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:15.624
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:15.625
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:15.625
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:15.625
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:15.703
DTC Client socket (2) | Closed. | 2020-03-17 10:10:15.703
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-03-17 10:10:17.607
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:17.608
DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-03-17 10:10:17.608
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:17.704
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:17.704
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:17.705
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:17.804
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:17.804
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:17.894
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:17.894
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:17.894
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:17.894
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:17.895
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:17.895
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:17.895
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:17.895
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:17.973
DTC Client socket (2) | Closed. | 2020-03-17 10:10:17.973
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2020-03-17 10:10:19.894
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:19.895
DTC Client socket (2) | Connecting to IP: 216.1.90.130. | 2020-03-17 10:10:19.895
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:19.984
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:19.985
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:19.985
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:20.209
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:20.209
SC DTC Delayed Exchange Data | Received logon response. | 2020-03-17 10:10:20.284
SC DTC Delayed Exchange Data | Server Name: SC Real-Time Server. | 2020-03-17 10:10:20.284
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-17 10:10:20.284
SC DTC Delayed Exchange Data | Logon error received from server: Username not authorized. | 2020-03-17 10:10:20.284
DTC Client socket (2) | CloseSocket call. | 2020-03-17 10:10:20.284
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-03-17 10:10:20.285
SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-03-17 10:10:20.285
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 10:10:20.285
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-17 10:10:20.363
DTC Client socket (2) | Closed. | 2020-03-17 10:10:20.363
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-03-17 10:10:22.284
DTC Client socket (2) | Creating socket. | 2020-03-17 10:10:22.285
DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-03-17 10:10:22.285
SC DTC Delayed Exchange Data | Connected to server. | 2020-03-17 10:10:22.365
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-03-17 10:10:22.365
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-03-17 10:10:22.365
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-03-17 10:10:22.464
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-03-17 10:10:22.464
[2020-03-17 17:28:48]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
We see the problem . We are looking into the issue and will resolve shortly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-03-17 17:40:48]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
We want you to restart Sierra Chart and perform a Forced Login:
https://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#ForcedLogin

Let us know if you still have a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-03-17 17:48:09]
rgarcia1090 - Posts: 6 | Ending Date: 2020-09-28
It's working fine now. Thanks for the help!
[2020-03-21 17:24:29]
User567294 - Posts: 43 | Ending Date: 2020-11-03
I try to connect the delay datafeed, but got error message as follow:
connection error: Trade account not assigned.
what can I do that?
thanks
Rex
[2020-03-22 01:02:05]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
Set Global Settings >> Data/Trade Service Settings >> Service to SC Data All services.

And also uncheck Allow Support for Sierra Chart Data Feeds in that same settings window.

Refer to documentation here:
https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-03-22 01:02:33
[2020-03-25 18:12:38]
User873520 - Posts: 14 | Ending Date: 2020-06-30 [Expired]
Quick question: Is the delayed data quality the same as live (T&S, ticks, etc)? Thanks!
[2020-03-25 18:52:38]
Sierra Chart Engineering - Posts: 89935 | Ending Date: 2021-04-05
Yes:
https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php#UsingDelayedDataToEvaluatePerformance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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