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Date/Time: Fri, 19 Apr 2024 12:38:33 +0000



DELAY ...

View Count: 1225

[2019-11-20 18:29:29]
aaron shulman - Posts: 6
I have a few minutes delay in downloading the data in the graph and the trading software, what can I do to get the data live?
[2019-11-21 06:04:24]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-21 08:21:47]
aaron shulman - Posts: 6
For example, the symbol ESZ9 ,YMZ9, NQZ9,RTYZ9.

I am not a trade from the graphing system, but it is important for me to get real-time information because I use information obtained from the oscillators to know whether to enter a position or not ...

thank you for the quick reply

AARON
Date Time Of Last Edit: 2019-11-21 08:27:10
[2019-11-21 14:01:08]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-26 20:44:55]
aaron shulman - Posts: 6
i am using transact
[2019-11-26 22:18:56]
Sierra Chart Engineering - Posts: 104368
In this case just follow through the Transact set up instructions on this page here to use that data feed:
TransAct Futures Trading Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-26 22:19:41
[2019-11-27 13:31:27]
aaron shulman - Posts: 6
I was able to connect, once I connect, the connection does not continue to flow and it gets stuck from the beginning of the connection and only when I click -DIS- & -CON do I receive information that has accumulated since the connection, scrreshots : https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=33355
Date Time Of Last Edit: 2019-11-27 13:33:30
image1.jpg / V - Attached On 2019-11-27 13:32:41 UTC - Size: 320.73 KB - 344 views
[2019-11-27 15:36:28]
Sierra Chart Engineering - Posts: 104368
The screenshot shows that you are not connecting Sierra Chart to Transact. You need to follow through the instructions here:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-27 15:36:45
[2019-11-27 18:43:25]
aaron shulman - Posts: 6
The connection with TRANS ACT does not work in DEMO mode we are a group of 15 dealers who train with the demo ,For nobody it works, and it only works with a trading account, I need a solution in the meantime, our facilitator instructed us to use SC ALL DATA SERVICE
[2019-11-28 01:41:20]
SC Support - Posts: 1789
Hi Aaron, can we give you a quick call in order to understand this situation better?
[2019-11-28 06:24:08]
Sierra Chart Engineering - Posts: 104368
We cannot provide any solution with Transact. We do not control that service. What we can offer you is delayed streaming data for the CME group exchanges:
Delayed Exchange Data Feed

This is included with the Advanced Sierra Chart service package.

We can provide real-time data at 25 USD per month plus CME exchange fees:
Denali Exchange Data Feed

But understand this in regards to the CME exchange fees:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-28 06:25:37
[2019-12-02 19:43:36]
aaron shulman - Posts: 6
Didn't reach me any email for my guide to contact you, my email is shulman148@gmail.com
[2019-12-02 20:08:41]
SC Support - Posts: 1789
Hi there, Thank you for your time on the phone last week, I have sent you an email.

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