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Direct MessagesDate/Time: Sat, 27 Apr 2024 02:45:35 +0000
Release of Delayed CME/CBOT/NYMEX/COMEX Data!
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| [2019-09-25 12:36:11] |
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We should be able to release delayed CME/CBOT/NYMEX/COMEX data effective this evening when using the SC Data-All Services service, when through one of the Sierra Chart provided data feeds( Denali/ Sierra Chart Exchange Data Feed) you do not have the exchange fee paid for the particular CME/CBOT/NYMEX/COMEX symbol you want real-time data for. Or you are not using one of those data feeds at all. There is no additional cost at this time for this data. This is really important for us, because we get questions every single day about users who are new using Sierra Chart and they wonder why they are not getting streaming data in Sierra Chart for these exchanges or not seeing market depth data. This service will be providing full market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-13 16:09:47
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| [2019-09-25 13:58:41] |
| ticinotrader - Posts: 377 |
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Dear Support, Does this mean that Sierra will come with this data (delayed with depth) even when somenone uses SC without being subscribed to any live datafeeds (SC Package 5 + SC Data-All Services)? Also can you please confirm if recording of market depth data will be supported on this delayed feed? This could be a game changer to anyone who wants to learn OF reading and practicing on streaming delayed or replayed prices. Thank you. |
| [2019-09-25 14:05:12] |
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Yes but there still is a cost consideration. It is possible that due to server and network load we may decide that this feature is only available on our Advanced package. Also can you please confirm if recording of market depth data will be supported on this delayed feed? Yes of course.This could be a game changer to anyone who wants to learn OF reading and practicing on streaming delayed or replayed prices. Yes we are fully aware of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-25 14:10:27] |
| ticinotrader - Posts: 377 |
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In my opinion, adding this as an included feature to the Service Pack 5 makes 100% sense, since some of the advanced features/tools (like Historical Market Depth Graph) are linked to this package. Can't wait to test this - I am just going to re-create/update my DOM/Heatmap/Replay/Depth-recording related instructional videos soon and I want to clearly include this information. Date Time Of Last Edit: 2019-09-25 14:12:52
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| [2019-09-25 19:40:22] |
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Update: The release of the delayed data, is going to be delayed until we finish with some legal related review related to this. Not sure how long this will take. It could be two weeks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-27 08:44:29
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| [2019-09-26 09:20:14] |
| ticinotrader - Posts: 377 |
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Dear Support, Do you plan or see any possibilities to include EUREX markets as well in this delayed offering? Thank you. |
| [2019-09-26 16:50:28] |
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No we do not think we can do that anytime soon. That particular exchange is provided in cooperation with Barchart which limits possibilities like this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-26 16:50:46
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| [2019-10-01 11:27:20] |
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Regarding the release of delayed data, there is going to be a delay. We hope it will come out in October. It is getting delayed due to legal compliance reasons. We are determined to get this out as soon as possible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-01 12:28:08] |
| RiccardoM - Posts: 2 |
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So if I understand correctly, a sierrachart user does not have the trading account with a common broker has the possibility to have the data delayed, only if he buys an advanced package 5? cordially |
| [2019-10-01 12:44:08] |
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Yes that is fully correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-03 08:36:29] |
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We are going to be able to deliver the delayed streaming data. It does carry a substantial cost for us. But it is worth it. But it will only be available on the Sierra Chart Advanced Package 5.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-04 21:33:04
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| [2019-10-04 14:51:23] |
| grantx - Posts: 244 |
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Dear support, What is the delay on the data? 10m/15m/60m? |
| [2019-10-04 21:32:45] |
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10m
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-16 20:10:15] |
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We are still making progress on everything related to this. We are setting up a new server in a new location for this for historical data and also for the delayed data. This is the actual server we are putting in: Processor(s): 2x INTEL XEON GOLD 18 CORE PROCESSOR 6240Y 2.60GHZ 24.75MB CACHE TDP 150W
Memory: 8 X 16GB PC4-21300R DDR4-2666V-R REGISTERED ECC MEMORY (SUPPORTS UP TO 1.5TB MEMORY, 24 DIMM SLOTS) SSD1: 8x TOSHIBA PX03SN 800GB MLC SAS III 2.5 INCH ENTERPRISE SSD READ INTENSIVE RI 19NM MULTI LEVEL CELL 12GB/S SAS3 Drive Bays: 8 X 2.5 INCH SFF SATA/SAS/SSD DRIVE BAYS Raid Controller: PERC H730P 2GB NV CACHE 12GB/S RAID CONTROLLER Optical Drive(s): NO OPTICAL DRIVE INCLUDED Management: IDRAC9 ENTERPRISE Networking: DELL INTEL X710 / I350 RNDC 2 X 10GB+ 2 X 1GB RACK NETWORK DAUGHTER CARD Slots: UP TO 3 X PCIE 3.0 SLOTS Graphics: INTEGRATED MATROX G200EW3 WITH 4MB SPI CAPACITY Power Supply: DUAL REDUNDANT POWER SUPPLIES Dimensions: 1U RACK SERVER, 1.68 X 17.08 X 29.74 INCHES (42.8 X 434 X 75.55 CM), 50LBS MAX Just thought we would provide some inside details as to the infrastructure. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-17 10:23:29
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| [2019-10-19 12:18:16] |
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We are still working through this, there are several legal aspects that still need to be done. We do not anticipate this to get out until November. The CME still does require reporting even for delayed users.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-19 12:18:32
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| [2019-10-25 17:50:10] |
| Merlin - Posts: 81 |
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The trading method I'm developing makes extensive use of Sierra market statistics, for example TICK-NQ and TICK-NASDAQ when trading the NQ. Any chance there will be a way in Sierra to synchronize these to the delayed CME datafeed, so that the last tick value displayed in a chart is synchronized with the time of the last (delayed) NQ tick received? I suppose I can write an ACSIL study to accomplish this, but it would be lovely to have it as a native Sierra feature. |
| [2019-10-25 18:16:43] |
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Well, if this is not already supported with the Add Additional Symbol study, we can certainly make that work. This should not be difficult at all.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-25 18:16:57
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| [2019-10-28 15:19:20] |
| User109575 - Posts: 1 |
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No streaming data for GCZ, YMZ & CLG since10/25/19.
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| [2019-10-29 06:02:28] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-31 20:55:22] |
| User379468 - Posts: 508 |
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Can streaming delayed ICE data with Denali/SC Feed be supported with this?
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| [2019-10-31 21:21:07] |
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No we cannot offer that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-01 21:23:48] |
| User683686 - Posts: 19 |
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Hello support is there any update on timescale for release?
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| [2019-11-03 20:18:00] |
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We hope it will be this week. One thing that may take us a while is adding expired futures contracts historical data. But we can certainly offer the current contracts in the near term.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-03 20:18:09
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| [2019-11-12 14:20:55] |
| Barabaszek1 - Posts: 10 |
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Hello Support. Any progress with release delayed CME/CBOT/NYMEX/COMEX data? |
| [2019-11-12 14:33:07] |
| User683686 - Posts: 19 |
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bump this ^
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