Login Page - Create Account

Support Board

Date/Time: Sat, 30 May 2020 16:20:08 +0000

Post From: Release of Delayed CME/CBOT/NYMEX/COMEX Data!

[2019-09-25 12:36:11]
Sierra Chart Engineering - Posts: 85696 | Ending Date: 2020-06-09
We should be able to release delayed CME/CBOT/NYMEX/COMEX data effective this evening when using the SC Data-All Services service, when through one of the Sierra Chart provided data feeds( Denali/ Sierra Chart Exchange Data Feed) you do not have the exchange fee paid for the particular CME/CBOT/NYMEX/COMEX symbol you want real-time data for. Or you are not using one of those data feeds at all. There is no additional cost at this time for this data.

This is really important for us, because we get questions every single day about users who are new using Sierra Chart and they wonder why they are not getting streaming data in Sierra Chart for these exchanges or not seeing market depth data. This service will be providing full market depth data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-10-13 16:09:47