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Direct MessagesDate/Time: Thu, 25 Apr 2024 06:31:08 +0000
Quoteboard
View Count: 1751
| [2019-02-04 22:48:14] |
| User495158 - Posts: 106 |
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Hello! I'm having trouble displaying the correct value for the quoteboard field DailyChange%. I have read the documentation for the field descriptions and I understand that the DailyChange is calculated as the difference between the Last price and the Settlement price. However, the reported Settlement price - equal to Previous close is incorrect. I have managed to display the correct DailyChange% in the chart header by using the header field - Bar percent change. How can I display the same correct value in the quoteboard? Please see the screenshot for clarification. Thanks. Date Time Of Last Edit: 2019-02-04 22:48:46
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| [2019-02-05 21:06:52] |
| User495158 - Posts: 106 |
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Resolved. After restarting Sierra the values in quoteboard are displayed correctly.
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| [2019-02-06 18:07:17] |
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In this case you will just need to reconnect to the data feed and this is a data feed issue. Not with Sierra Chart. Refer to: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-06 18:07:31
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| [2019-11-14 21:30:14] |
| U536222 - Posts: 40 |
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hi on some pink sheet stocks from IB, the quote should be in four decimals like 0.0181. The quoteboard is rounding to two decimals. I tried setting the Global Settings > Symbol Settings for ?????-STK-SMART-USD or ?????-STK-SMART (and also creating a duplicate of these as ???FF-STK-SMART or -USD because the stocks end in FF) and setting Price Display Format to 0.001 but there was no difference even after stopping and reconnecting IB feed. On the SC chart, i got 4 decimals after setting that in Chart Settings > Price Display Format. please advise for quoteboard. thanks |
| [2019-11-14 21:31:43] |
| U536222 - Posts: 40 |
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sorry, i meant i set Global Settings > Symbol Settings > Price Display Format to 0.0001 for quoteboard as above and had no effect. thanks |
| [2019-11-15 05:13:59] |
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Make sure you have enabled Global Settings >> Symbol Settings >> Use Custom Symbol Settings Values and you have made changes to the settings properly. Instructions: Global Symbol Settings: Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-15 05:14:23
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| [2019-11-15 07:17:48] |
| U536222 - Posts: 40 |
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hi, i tried that again and no effect. this time i duplicated ?????-STK-SMART/NASDAQ as ?????-STK-SMART/PINK which is what the description says on TWS and set the Price display format to 0.0001, and also tried that setting for ?????-STK-SMART. Nothing changed. Can you pls try MWGFF for example and let me know what settings to use. Current price is 0.0399. how do i permanently set the chart display format for a linked chart window? i set it to 0.0001 and that's fine for such stocks but if i have a NYSE stock on the linked quoteboard and i click on that, the chart format reverts to 0.01 and then I have to reset the chart format when i click on an equity from the linked quoteboard that needs 0.0001. thanks |
| [2019-11-17 04:50:40] |
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Tell us the exact symbol and we mean the exact symbol and show us a screenshot of the Symbol Settings you have set. how do i permanently set the chart display format for a linked chart window?
This is done through the Global Symbol Settings:Global Symbol Settings: Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-17 04:51:35
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| [2019-11-18 18:40:48] |
| U536222 - Posts: 40 |
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Hello Thanks for your update. I'm trying to do this for LYSCF. a) I can not get the quote board to show 4 decimals. The value is 1.57 and I would like the quoteboard to show 1.5740. In Symbol Settings, I attached 2 images images for you to see where I set the quote value to 4 decimals. I tried all the other ????? settings too with the symbol format but it never chanaged from 2 decimals. b) I can not get a linked chart to stick to 4 decimals either. When I set as I mentioned before, the chart settings to 0.0001 and click on LYNAS on the linked quoteboard, the chart shows 4 decimals. If I click to another symbol from the linked quoteboard the chart now reverts to 2 decimals and when I click on LYNAS again, it is back to 2 decimals. I tried your suggestion Global Symbol Settings: Instructions but I could not het it to work. There are many explanations on that page. Perhaps you can send the exact steps. I have another problem re Canadian stocks on TSX and TSXV and CSE. I could not get any symbols to show quotes on the quoteboard chart using format explanation for IB you provide here Interactive Brokers Symbols: Stock Format I attached a screenshot of the quoteboard. As that shows, the only way *quotes* would appear is ZON-STK-SMART-CAD (TSXV - called VENTURE on IB description) BTO-STK-SMART-CAD or (TSX - called TSE on IB description) PREV-STK-SMART-CAD (CSE - called PURE on IB description) etc. But ONLY the TSX stock (i.e. BTO above) gets charted. The others do not. Entering ZON-STK-SMART/VENTURE or BTO-STK-SMART/TSE format as explained on Interactive Brokers Symbols: Stock Format for MSFT (MSFT-STK-SMART/NASDAQ) didn't work nor anything else. I also tried Interactive Brokers Trading Service: No Response When Downloading Historical Data and Timeouts which had no effect. Please advise the exact symbol format and where to set whatever's needed for each of the three stocks above on TSX, TSXV and CSE (Pure) how to properly get quotes and intraday/historical charts. Thanks |
 LYNAS symbol setting PINK.png / V - Attached On 2019-11-18 18:39:36 UTC - Size: 38.18 KB - 284 views LYNAS symbol setting SMART.png / V - Attached On 2019-11-18 18:39:43 UTC - Size: 36.53 KB - 302 views 2019-11-18 10_07_40-QuoteBoard - CAD stocks.png / V - Attached On 2019-11-18 18:40:32 UTC - Size: 14.86 KB - 306 views |
| [2019-11-18 18:44:43] |
| U536222 - Posts: 40 |
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Sorry, I mistakenly labeled the file using LYNAS which is the company name for symbol LYSCF and used LYNAS instead of LYSCF in my explanation. The chart, quoteboard and explanations are all for LYSCF.
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| [2019-11-20 03:21:25] |
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In Symbol Settings, I attached 2 images images for you to see where I set the quote value to 4 decimals. I In the Symbol Settings screenshot you set this for a symbol pattern which is not even used in the quote board you attached. You need to set a Price Display Format of .0001 for the exact symbol pattern.. I could not get any symbols to show quotes on the quoteboard chart using format explanation for IB you provide You need to have Interactive Brokers help you with this. We do not know what the symbols should be.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-20 03:22:12
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| [2019-11-20 03:22:49] |
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For your first issue with not getting the Price Display Format as you want it. You need to edit the symbol with the name that matches the way you open the stock in Sierra Chart. So if you open the symbol LYSCF-STK-SMART/PINK, then you would need to edit the symbol settings for ?????-STK-SMART/PINK. So take a look at exactly what the symbol is when you open it. Once you have the first issue worked out, the second one will take care of itself when changing the symbol through the quoteboard. With respect to the IB symbols for TSX. Since you are having trouble putting the format together, take a look at the following documentation: Interactive Brokers Symbols: Accessing Contract Description in TWS for Symbol Details Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-20 05:14:53] |
| U536222 - Posts: 40 |
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hi again - for the PINK thanks, i got it. i had assumed that since the stock was a PINK stock, it would use the ... SMART/PINK format. My mistake. So that's solved. Thank you. OPTIONS - for the option, the desc from IB TWS which they told me to use (per your help also) for SPY is Security Type OPT Underlying SPY STK Contract Month JAN20 Expiration Date JAN 17 '20 Last Trading Date JAN 17 '20 Strike 311 Right Call Currency USD Multiplier 100 Exchange SMART Trading Class SPY Symbol SPY 200117C00311000 Product Type Equity Settlement Method Physical Delivery Exercise Style American So I created per SC help SPY-OPT-20200117-308-C-SMART-100-USD This shows values for Last, DailyChange Volume, etc. BUT NOT Open Interest. And Charts are not displaying as I said. IB say they are transmitting everything. I can easily pull up that Option detail and chart in other software connecting to IB via API. So if the problem is there, it probably is on your end OR please advise how to format the contract properly from the info above. - TSX, TSXV and CSE (Pure) CANADA STOCKS Here is the contract spec for a CSE (Pure stock) Underlying PREV Security Type STK ISIN CA74141E1043 Currency CAD Exchange SMART Primary Exchange PURE Symbol PREV Sector Consumer, Non-cyclical Industry Pharmaceuticals Category Medical-Drugs Issuer Country CA I created the contract per your specs as for IBM which is IBM-STK-SMART So I did ZON-STK-SMART - didn't work. No data on quoteboard. Then I tried per your spec for specific exchange as HNDL-STK-NSE-INR So I did ZON-STK-VENTURE-CAD - only Name was displayed but no data no chart Then I tried the Stock with Specified exchange per your instructions MSFT-STK-SMART/NASDAQ So I did ZON-STK-SMART/VENTURE - nothing shown at all but when I tried ZON-STK-SMART/VENTURE-CAD - all data shows up BUT no chart, only ONE bar (today) I also tried ZON-STK-SMART-CAD-VENTURE (which per your instructions that says use the info in the TWS description separated by dash) - all data shows up BUT no chart, only ONE bar (today) ZON-STK-SMART-CAD (same as above for ZON-STK-SMART-CAD-VENTURE) All these chart fine whether historical or intra day on other programs connecting to TWS via API. However, *TSE* stocks work perfectly in SC and chart and display quoteboard data. I used TGOD-STK-SMART-CAD Please test the Option contract above and Venture stock above and advise proper way to specify the symbols for data and chart. I've tried all the manual info, searched the forums and also contacted IB and it's being set per your instructions and theirs (same as other software). Thanks for your help. |
| [2019-11-20 05:22:21] |
| U536222 - Posts: 40 |
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For PREV, PREV-STK-SMART - didn't work. No data on quoteboard. PREV-STK-PURE-CAD - nothing again PREV-STK-SMART/PURE - nothing again PREV-STK-SMART/PURE-CAD - nothing again PREV-STK-SMART-CAD-PURE - name and data and ONE chart bar (today) PREV-STK-SMART-CAD - (same as above for PURE-STK-SMART-CAD-PURE) |
| [2019-11-25 21:36:03] |
| U536222 - Posts: 40 |
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Hello, Any resolution to this? I also tried -BAAVG and Edit > Delete all data and download and it had no effect as only one bar (current day) is charted for TSX Venture and CSE (Pure) stocks. Other IB exchanges (US and TSX Canada) are fine. Thanks.
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| [2019-12-04 04:41:59] |
| Sierra_Chart Engineering - Posts: 14076 |
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We prepared this documentation in relation to this: Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues Aside from what is said there, we want you to pick one of the symbols you are not getting any historical data for and follow the instructions below for that: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then ask Interactive Brokers about this. Just one symbol only. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-04 08:32:40] |
| U536222 - Posts: 40 |
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Hello Thanks for all your efforts. I will collect the logs as requested. I also noticed, that when historical downloads do happen to proceed for Canadian symbols on CSE (Pure) or Venture or even US Options on OPRA (all from IB), SC log shows they are being received very slowly -- about 3 - 5 seconds per day (there's a log entry for each day historical data being received. I tried reload from Edit > Delete all data and download, and new symbol on those exchanges). This seems odd as normally, shouldn't the data all download and the chart draw more or less instantly or at the worst case few seconds, as SC does with US or TSX stocks from IB? Thanks |
| [2019-12-04 15:21:34] |
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In the case of US and TSX equities, that data comes from Sierra Chart servers except for the most recent 15 minutes. So it is dramatically faster than the speed that TWS delivers the data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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