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Date/Time: Fri, 19 Jan 2018 17:47:14 +0000



Alert Sounds in Alert Manager but no audio sound

Support Request:
[2017-12-29 19:22:05]
mike327 - Posts: 9
I have alert sounds showing up in the Alert Manager but no audio noise is being generated. "Mute All Alert Sounds" under "Global Settings" is NOT checked. The sounds play under Windows Groove Music tool. They are .wav files. They used to work. To further muck the issue half of the instances work. Any ideas?

Thanks in advance.
[2017-12-29 21:18:39]
Sierra Chart Engineering - Posts: 56289
Refer to:
https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#TroubleshootingAlertSounds
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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