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How to Post a Message for Support

Cancelation

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[2017-07-19 16:31:33] #1 [Go To First Post]
User357295 - Posts: 76
How do I proceed to desactivate the monthly data&platform renewing fees please ?

[2017-07-19 16:51:08] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is this related not being able to use option symbols through CQG? If so, we are actually working on that today and probably can get this out in another day or two. We are just not sure of what the exact option symbols should be in some cases. So we are working on the ability to automatically list the option symbols from the CQG system. Or is it for some other issue? Are you still having a problem with the LIFFE data feed? If so, we apologize for that and understand if you want to cancel. Unfortunately the problem with that is not within our control but you can use the CQG data instead for LIFFE. If you still want to cancel, we can help you with that also. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-19 16:51:41

[2017-07-19 17:12:58] #3 [Go To First Post]
User357295 - Posts: 76
Liffe data is not reliable and I need to take a break anyway, so yes I'd like to cancel the renewing and reactivate it in September if everything works properly. Now If I desactivate the renewing today would I be able to trade until july 31st ?

[2017-07-19 17:52:13] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What was the last problem you had with LIFFE and when? We will contact our data provider about that and insist they need to resolve the problem permanently. But as we said, you can use the LIFFE data through CQG instead. Now If I desactivate the renewing today would I be able to trade until july 31st ? Yes, we will cancel the services so they do not renew past the end of this month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-19 18:08:06] #5 [Go To First Post]
User357295 - Posts: 76
So I don't need to do anything on my side to cancel the data and the platform ? Now regarding Liffe, yes I had 2 other episodes of bad data today and on monday earlier in the morning ( European time)but it did not take long to get back to normal. When you say you can use cqg data instead , what would be the procedure to do so ?

[2017-07-20 13:52:05] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So I don't need to do anything on my side to cancel the data and the platform ? No. Now regarding Liffe, yes I had 2 other episodes of bad data today and on monday earlier in the morning ( European time)but it did not take long to get back to normal. We apologize for this. We will let Barchart know about this and that it is completely unacceptable. When you say you can use cqg data instead, what would be the procedure to do so ? The exchange will need to be canceled but this will not go into effect until the end of July. And then you need to have your broker activate the equivalent exchange on the CQG side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-20 13:55:40] #7 [Go To First Post]
User357295 - Posts: 76
My account has a credit of $39, may I ask to get it back or should I keep it there til september ?

[2017-07-20 17:43:54] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It will remain on the account. We could do a refund. It is easiest just to leave it there. We can refund it anytime later. So if you decide to never continue, you can just ask for a refund at that time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-20 22:06:52] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We got this from Barchart in regards to the problem with LIFFE I checked our minute data and we got data for each minute today, so I'm not sure where the issue is either. We would need more information to look into. Was the issue with the market depth data? Or the best bid and ask prices? Although as we look at what they said, we see they are referencing today. And you were making reference to the day earlier and before. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-20 22:07:30

[2017-07-21 07:18:27] #10 [Go To First Post]
User357295 - Posts: 76
Yes the issue was with depth data only, on july 17th & 19th. They seem like they don't know what would be the problem but they do know cause it 's occured several time in the past and for several hours and they have noticed it . Anyway , maybe the best thing to do for me would be to get data from cqg only.I'll be off at the end of the month, please let me know when market options become available.

[2017-07-22 00:14:17] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are working on options now and we hope to have this out, tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-23 14:06:04] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Listing options through the File >> Find Symbol window when using CQG is supported in the latest prerelease. Follow these instructions to update: Software Download: Fast Update Select a specific outright futures contract in File >> Find Symbol >> Futures and press the Get Options button. There can be a very large number of options symbols (like over 20,000), so it can cause Sierra Chart to freeze for a few seconds while it is listing them. This kind of condition will be improved upon/eliminated in a couple of days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-24 07:33:59] #13 [Go To First Post]
User357295 - Posts: 76
I have followed the instructions and installed the prerelease, I can now see the "get options" button in find symbol, but nothing happens when I click on it. Reading Internal Order ID file. \| 2017-07-24 09:26:54 Reading Trade Orders file. \| 2017-07-24 09:26:54 Reading Trade Positions file. \| 2017-07-24 09:26:54 Listening on UDP port 22903. \| 2017-07-24 09:26:54 Software version: 1588 \| 2017-07-24 09:26:54 Usage end date: 2017-08-03 \| 2017-07-24 09:26:54 Enabled for: Advanced Features. \| 2017-07-24 09:26:54 Enabled for: Sierra Chart Historical Data Service. \| 2017-07-24 09:26:54 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-07-24 09:26:54 Enabled for: INDEXES_DATA_BARCHART \| 2017-07-24 09:26:54 Enabled for: CME (Trading Account Required) \| 2017-07-24 09:26:54 Enabled for: CBOT (Trading Account Required) \| 2017-07-24 09:26:54 Enabled for: COMEX (Trading Account Required) \| 2017-07-24 09:26:54 Enabled for: NYMEX (Trading Account Required) \| 2017-07-24 09:26:54 Enabled for: Eurex with Market Depth \| 2017-07-24 09:26:54 Enabled for: LIFFE Futures \| 2017-07-24 09:26:54 Received 1 data feed usernames. \| 2017-07-24 09:26:54 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-07-24 09:26:54 Current selected Data/Trading service: CQG FIX Trading \| 2017-07-24 09:26:54 Chart Update Interval: 500 \| 2017-07-24 09:26:54 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2017-07-24 09:26:54 2017-07-24 09:26:57 Local computer time \| 2017-07-24 09:26:54 2017-07-24 07:26:57 Local computer time in UTC \| 2017-07-24 09:26:54 2017-07-24 09:26:57 Local computer time in SC Time Zone \| 2017-07-24 09:26:54 2017-07-24 07:26:56 Server time in UTC \| 2017-07-24 09:26:54 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-07-24 09:26:54 Program path: C:\SierraChart\ \| 2017-07-24 09:26:54 Data Files path: C:\SierraChart\Data\ \| 2017-07-24 09:26:54 OS Version Number: 10.0 \| 2017-07-24 09:26:54 Locale Setting: C \| 2017-07-24 09:26:54 Created the DTC Protocol server. \| 2017-07-24 09:26:54 DTC Protocol Server listening on port 11099. \| 2017-07-24 09:26:54 Created the DTC Protocol historical data server. \| 2017-07-24 09:26:54 HD Server Manager \| Listening on port 11098 \| 2017-07-24 09:26:54 Checking for new symbol settings for service code cqg \| 2017-07-24 09:26:54 HTTPS connection to www.sierrachart.com:443 (3) \| Creating socket. Using TLS 1.2. \| 2017-07-24 09:26:54 HTTPS connection to www.sierrachart.com:443 (3) \| Connecting to IP: 204.15.192.108. \| 2017-07-24 09:26:54 DTC Protocol server \| Incoming connection from 127.0.0.1. \| 2017-07-24 09:26:54 DTCServer (4) \| Creating socket. \| 2017-07-24 09:26:54 DTC client #1. 127.0.0.1 \| Set DTC encoding to Binary VLS \| 2017-07-24 09:26:54 DTC client #1. 127.0.0.1 \| Requested heartbeat interval: 20 \| 2017-07-24 09:26:54 DTC client #1. Sierra Chart. 127.0.0.1 \| Received logon request. \| 2017-07-24 09:26:54 DTC client #1. Sierra Chart. 127.0.0.1 \| Connecting to primary Data/Trading service. \| 2017-07-24 09:26:54 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. \| 2017-07-24 09:26:54 DTC client #1. Sierra Chart. 127.0.0.1 \| Sent successful Logon response message to client. Username: OuldRouis. Result text: Connected to SC DTC Protocol server. Service=cqgfix \| 2017-07-24 09:26:54 CQG FIX socket (5) \| Creating socket. Using TLS 1.2. \| 2017-07-24 09:26:54 CQG FIX socket (5) \| Connecting to IP: 208.48.16.214. \| 2017-07-24 09:26:54 CQG FIX: Sending the Logon message. \| 2017-07-24 09:26:54 Requesting symbol settings for service code cqg. Overwrite = on. \| 2017-07-24 09:26:58 CQG FIX Trading \| Connected to trading server. \| 2017-07-24 09:26:58 CQG FIX Trading \| Connecting to server api.cqg.com \| 2017-07-24 09:26:58 CQG websocket \| Connecting to websocket server. \| 2017-07-24 09:26:58 Symbol settings received. \| 2017-07-24 09:26:58 CQG websocket socket (6) \| Creating socket. Using TLS 1.2. \| 2017-07-24 09:26:58 CQG websocket socket (6) \| Connecting to IP: 195.166.124.165. \| 2017-07-24 09:26:58 Processed 1203 symbol settings. \| 2017-07-24 09:26:58 CQG FIX \| FCM name: Phillip \| 2017-07-24 09:26:58 CQG websocket \| Opening websocket. \| 2017-07-24 09:26:58 CQG websocket \| Sending websocket handshake. \| 2017-07-24 09:26:58 CQG websocket \| Received websocket handshake acknowledgment. \| 2017-07-24 09:26:59 CQG websocket \| Web socket state is now open. \| 2017-07-24 09:26:59 CQG FIX Trading \| Websocket connected. \| 2017-07-24 09:26:59 CQG FIX Trading \| Sending market data logon message. \| 2017-07-24 09:26:59 CQG FIX Trading \| Logon successful. Session Token = rCTZm9RtNTOtMgXyGMHa4NuL5ZpGFcc8K5GaYJKr5cI \| 2017-07-24 09:26:59 CQG FIX Trading \| Connected to data and trading server. \| 2017-07-24 09:26:59 HTTPS connection to www.sierrachart.com:443 (3) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:03 HTTPS connection to www.sierrachart.com:443 (3) \| Received socket Close event \| 2017-07-24 09:27:03 HTTPS connection to www.sierrachart.com:443 (3) \| Initiating close of socket by core. \| 2017-07-24 09:27:03 HTTPS connection to www.sierrachart.com:443 (3) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-07-24 09:27:03 HTTPS connection to www.sierrachart.com:443 (3) \| Closed. \| 2017-07-24 09:27:03 F.US.CLEQ17 Weekly #1 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EU6U17 [C] Monthly #3 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.JY6U17 [C] Monthly #8 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.USAU17 Daily #9 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TUAU17 [C] Monthly #10 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TYAU17 [C] Monthly #13 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NGEQ17 Weekly #14 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.CLEQ17 [C] Monthly #15 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.CLEQ17 [C] Monthly #15 \| Performing historical Daily data download for symbol F.US.CLEQ17 starting at last date in file. \| 2017-07-24 09:27:03 F.US.CLEQ17 [C] Monthly #15 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-07-24 09:27:03 F.US.CLEQ17 Daily #16 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.FDXMU17 #17 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.FDXMU17 #18 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NQGQ17 #19 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NQMQ17 #20 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TUAU17 #22 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EU6U17 #25 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBU17 [C] Monthly #26 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 [C] Monthly #29 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 [C] Monthly #29 \| File GZ15.dly has a volume of 0 at 2015-08-28. \| 2017-07-24 09:27:03 F.US.CLEQ17 5 Min #34 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DDU17 [C] Weekly #36 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EPU17 Daily #40 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EPU17 Weekly #4 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EPU17 Monthly #5 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DDU17 Daily #6 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DDU17 Monthly #7 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EPU17 5 Min #11 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DSXU17 Daily #12 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TYAU17 Daily #27 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TYAU17 240 Min #28 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TYAU17 Weekly #30 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TUAU17 240 Min #31 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TUAU17 Daily #32 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TUAU17 Weekly #35 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.JY6U17 240 Min #37 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.JY6U17 Daily #38 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.JY6U17 Weekly #39 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EU6U17 240 Min #41 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EU6U17 Daily #42 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EU6U17 Weekly #43 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.CLEQ17 240 Min #44 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NGEQ17 Daily #45 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NGEQ17 240 Min #46 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NGEQ17 [C] Monthly #47 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBU17 Weekly #48 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBU17 Daily #49 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBu17 240 Min #50 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 240 Min #51 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 Daily #52 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 [C] Weekly #53 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 [C] Weekly #53 \| File GZ15.dly has a volume of 0 at 2015-08-28. \| 2017-07-24 09:27:03 F.US.DGU17 Daily #54 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DLU17 Daily #55 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.JY6U17 5 Min #56 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EU6U17 5 Min #57 \| Reloading chart. \| 2017-07-24 09:27:03 P.US.CLEM175000 240 Min #58 \| Reloading chart. \| 2017-07-24 09:27:03 P.US.DBM1716100 240 Min #59 \| Reloading chart. \| 2017-07-24 09:27:03 P.US.EPM1723000 240 Min #60 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBu17 5 Min #61 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 5 Min #62 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBu17 #64 \| Reloading chart. \| 2017-07-24 09:27:03 C.US.DSXM173500 240 Min #65 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DSXM17 240 Min #66 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBu17 5 Min #67 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.EPU17 240 Min #68 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.TYAU17 #69 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.NGEQ17 #23 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.DBU17 Daily #21 \| Reloading chart. \| 2017-07-24 09:27:03 F.US.QGAU17 #63 \| Reloading chart. \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: P.US.JY6U178500. ID: 1 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for P.US.JY6U178500. ID: 576260 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: P.US.JY6U178500. ID: 1 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: P.US.JY6Q178900. ID: 2 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for P.US.JY6Q178900. ID: 576261 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: P.US.JY6Q178900. ID: 2 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: C.US.DSXU173500. ID: 3 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for C.US.DSXU173500. ID: 576262 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: C.US.DSXU173500. ID: 3 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: P.US.CLEU175000. ID: 4 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for P.US.CLEU175000. ID: 576263 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: P.US.CLEU175000. ID: 4 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: C.US.USAM1715200. ID: 5 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for C.US.USAM1715200. ID: 576264 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: C.US.USAM1715200. ID: 5 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: C.US.TYAM1712500. ID: 6 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for C.US.TYAM1712500. ID: 576265 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: C.US.TYAM1712500. ID: 6 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: P.US.EPM1723000. ID: 7 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for P.US.EPM1723000. ID: 576266 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: P.US.EPM1723000. ID: 7 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: P.US.DBM1716100. ID: 8 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for P.US.DBM1716100. ID: 576267 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: P.US.DBM1716100. ID: 8 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: C.US.EU6M1710900. ID: 9 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for C.US.EU6M1710900. ID: 576268 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: C.US.EU6M1710900. ID: 9 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: C.US.EPM1724000. ID: 10 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for C.US.EPM1724000. ID: 576269 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: C.US.EPM1724000. ID: 10 \| 2017-07-24 09:27:03 CQG FIX Trading \| Starting real-time market data updates for: C.US.CLEM175200. ID: 11 \| 2017-07-24 09:27:03 CQG FIX Trading \| Sending symbol resolution request for C.US.CLEM175200. ID: 576270 \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting security definition data for: C.US.CLEM175200. ID: 11 \| 2017-07-24 09:27:03 Mapping F.US.CLEQ17 to CLQ17. Service code: nymex \| 2017-07-24 09:27:03 HD Request # 2 \| Downloading Historical Daily chart data for F.US.CLEQ17. Starting date: 2017-07-19. Service: cqg \| 2017-07-24 09:27:03 HD Request # 2 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:03 HD Request # 2 \| Requesting historical Daily data for CLQ17 starting at 2017-07-18 \| 2017-07-24 09:27:03 HTTP connection to ds01.ddfplus.com:80 (7) \| Creating socket. \| 2017-07-24 09:27:03 HTTP connection to ds01.ddfplus.com:80 (7) \| Connecting to IP: 8.18.161.123. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - P.US.JY6U178500 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received symbol resolution report for symbol C.US.DSXU173500. Search Symbol: C.US.DSXU173500. Request ID: 576262. Contract ID: 1. \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting market data for C.US.DSXU173500 \| 2017-07-24 09:27:03 CQG FIX Trading \| Received symbol resolution report for symbol P.US.CLEU175000. Search Symbol: P.US.CLEU175000. Request ID: 576263. Contract ID: 2. \| 2017-07-24 09:27:03 CQG FIX Trading \| Requesting market data for P.US.CLEU175000 \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - P.US.JY6Q178900 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - C.US.USAM1715200 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - C.US.TYAM1712500 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - P.US.EPM1723000 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - C.US.EU6M1710900 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - C.US.EPM1724000 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - C.US.CLEM175200 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:03 Symbol Error - P.US.DBM1716100 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:03 CQG FIX Trading \| Market data subscription for P.US.CLEU175000 was unsuccessful. Text: Real-time data for instrument P.US.CLE (corresponding to ID = 2) are not allowed. \| 2017-07-24 09:27:07 Symbol Error - P.US.CLEU175000 is unknown, unavailable, or improperly formatted. Real-time data for instrument P.US.CLE (corresponding to ID = 2) are not allowed. \| 2017-07-24 09:27:07 Mapping F.US.DBu17 to GGU17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: GGU17. ID: 13 \| 2017-07-24 09:27:07 SC Data - All Services \| Using username 0 \| 2017-07-24 09:27:07 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 10048 \| 2017-07-24 09:27:07 DTC Client (8) \| Creating socket. \| 2017-07-24 09:27:07 DTC Client (8) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.DBu17. ID: 576271 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: GGU17. ID: 13 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.DBu17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.EU6U17 to 6EU17. Service code: cme \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: 6EU17. ID: 14 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.EU6U17. ID: 576272 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: 6EU17. ID: 14 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.EU6U17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.FDXMU17 to TMU17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: TMU17. ID: 15 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.FDXMU17. ID: 576273 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: TMU17. ID: 15 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.FDXMU17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.NGEQ17 to NGQ17. Service code: nymex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: NGQ17. ID: 16 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.NGEQ17. ID: 576274 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: NGQ17. ID: 16 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.NGEQ17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.NQGQ17 to QGQ17. Service code: nymex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: QGQ17. ID: 17 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.NQGQ17. ID: 576275 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: QGQ17. ID: 17 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.NQGQ17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.NQMQ17 to QMQ17. Service code: nymex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: QMQ17. ID: 18 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.NQMQ17. ID: 576276 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: QMQ17. ID: 18 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.NQMQ17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.QGAU17 to GU17. Service code: liffe \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: GU17. ID: 19 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.QGAU17. ID: 576277 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: GU17. ID: 19 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.QGAU17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.TUAU17 to ZTU17. Service code: cbot \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: ZTU17. ID: 20 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.TUAU17. ID: 576278 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: ZTU17. ID: 20 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.TUAU17 if supported. \| 2017-07-24 09:27:07 Mapping F.US.TYAU17 to ZNU17. Service code: cbot \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: ZNU17. ID: 21 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.TYAU17. ID: 576279 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: ZNU17. ID: 21 \| 2017-07-24 09:27:07 Requesting market depth updates for: F.US.TYAU17 if supported. \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: CLQ17. ID: 12 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.CLEQ17. ID: 576280 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: CLQ17. ID: 12 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.EU6U7. Search Symbol: F.US.EU6U17. Request ID: 576272. Contract ID: 3. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.FDXMU7. Search Symbol: F.US.FDXMU17. Request ID: 576273. Contract ID: 4. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.NGEQ7. Search Symbol: F.US.NGEQ17. Request ID: 576274. Contract ID: 5. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.TUAU7. Search Symbol: F.US.TUAU17. Request ID: 576278. Contract ID: 6. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.TYAU7. Search Symbol: F.US.TYAU17. Request ID: 576279. Contract ID: 7. \| 2017-07-24 09:27:07 Mapping F.US.JY6U17 to 6JU17. Service code: cme \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: 6JU17. ID: 22 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.JY6U17. ID: 576281 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: 6JU17. ID: 22 \| 2017-07-24 09:27:07 Mapping F.US.USAU17 to ZBU17. Service code: cbot \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: ZBU17. ID: 23 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.USAU17. ID: 576282 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: ZBU17. ID: 23 \| 2017-07-24 09:27:07 HD Request # 2 \| Receiving historical Daily data for F.US.CLEQ17 starting at 2017-07-19 \| 2017-07-24 09:27:07 HD Request # 2 \| Writing historical Daily data to the file F.US.CLEQ17.dly \| 2017-07-24 09:27:07 HD Request # 2 \| Received 3 records from 2017-07-19 00:00:00 to 2017-07-20 00:00:00 (2.0 days) and wrote 2 records for F.US.CLEQ17 \| 2017-07-24 09:27:07 HD Request # 2 \| Daily download COMPLETE for F.US.CLEQ17. Completion time: 0s. Unique request ID: 1 \| 2017-07-24 09:27:07 Removed historical data download ID 1 \| 2017-07-24 09:27:07 HD Request # 3 \| Downloading Historical Daily chart data for F.US.EU6U17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 3 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 3 \| Requesting historical Daily data for E6U17 starting at 2017-07-20 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.DBU7. Search Symbol: F.US.DBu17. Request ID: 576271. Contract ID: 8. \| 2017-07-24 09:27:07 SC Data - All Services \| Connected to server. \| 2017-07-24 09:27:07 SC Data - All Services \| Starting socket receive thread. \| 2017-07-24 09:27:07 SC Data - All Services \| Sending Encoding Request to server \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.JY6U7. Search Symbol: F.US.JY6U17. Request ID: 576281. Contract ID: 9. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.USAU7. Search Symbol: F.US.USAU17. Request ID: 576282. Contract ID: 10. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.NQGQ7. Search Symbol: F.US.NQGQ17. Request ID: 576275. Contract ID: 11. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.QGAU7. Search Symbol: F.US.QGAU17. Request ID: 576277. Contract ID: 12. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:07 Symbol Error - F.US.NQMQ17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:07 Symbol Error - F.US.CLEQ17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:07 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:07 SC Data - All Services \| Sending logon request message. \| 2017-07-24 09:27:07 F.US.CLEQ17 [C] Monthly #15 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-07-24 09:27:07 F.US.CLEQ17 [C] Monthly #15 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 3 \| Receiving historical Daily data for F.US.EU6U17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 3 \| Writing historical Daily data to the file F.US.EU6U17.dly \| 2017-07-24 09:27:07 HD Request # 3 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.EU6U17 \| 2017-07-24 09:27:07 HD Request # 3 \| Daily download COMPLETE for F.US.EU6U17. Completion time: 0s. Unique request ID: 2 \| 2017-07-24 09:27:07 Removed historical data download ID 2 \| 2017-07-24 09:27:07 HD Request # 4 \| Downloading Historical Daily chart data for F.US.JY6U17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 4 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 4 \| Requesting historical Daily data for J6U17 starting at 2017-07-20 \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.FDXMU17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Delaying start of download for F.US.FDXMU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received logon response. \| 2017-07-24 09:27:07 SC Data - All Services \| Server Name: SC Realtime Server. \| 2017-07-24 09:27:07 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-07-24 09:27:07 SC Data - All Services \| Successfully connected. \| 2017-07-24 09:27:07 SC Data - All Services \| Trading is not supported. \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.CLEQ17 -> CLQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.DBu17 -> GGU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EU6U17 -> 6EU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.FDXMU17 -> TMU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.JY6U17 -> 6JU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.NGEQ17 -> NGQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.NQGQ17 -> QGQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.NQMQ17 -> QMQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.QGAU17 -> GU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.TUAU17 -> ZTU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.TYAU17 -> ZNU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.USAU17 -> ZBU17 \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.NQGQ17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.NQMQ17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.TUAU17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.EU6U17 is set to download 'Pending'. \| 2017-07-24 09:27:07 F.US.CLEQ17 Daily #16 \| Reloading chart. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.CLEQ17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Mapping F.US.DDU17 to DYU17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: DYU17. ID: 24 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.DDU17. ID: 576283 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: DYU17. ID: 24 \| 2017-07-24 09:27:07 Mapping F.US.EPU17 to ESU17. Service code: cme \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: ESU17. ID: 25 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.EPU17. ID: 576284 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: ESU17. ID: 25 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.DDU7. Search Symbol: F.US.DDU17. Request ID: 576283. Contract ID: 13. \| 2017-07-24 09:27:07 HD Request # 4 \| Receiving historical Daily data for F.US.JY6U17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 4 \| Writing historical Daily data to the file F.US.JY6U17.dly \| 2017-07-24 09:27:07 HD Request # 4 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.JY6U17 \| 2017-07-24 09:27:07 HD Request # 4 \| Daily download COMPLETE for F.US.JY6U17. Completion time: 0s. Unique request ID: 3 \| 2017-07-24 09:27:07 Removed historical data download ID 3 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.EPU7. Search Symbol: F.US.EPU17. Request ID: 576284. Contract ID: 14. \| 2017-07-24 09:27:07 HD Request # 5 \| Downloading Historical Daily chart data for F.US.TUAU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 5 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 5 \| Requesting historical Daily data for ZTU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 SC Data - All Services \| Real-time data for symbol F.US.CLEQ17 is currently unavailable. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.EPU17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Mapping F.US.DSXU17 to FXU17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: FXU17. ID: 26 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.DSXU17. ID: 576285 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: FXU17. ID: 26 \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.TYAU17 is set to download 'Pending'. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.DSXU7. Search Symbol: F.US.DSXU17. Request ID: 576285. Contract ID: 15. \| 2017-07-24 09:27:07 F.US.JY6U17 Daily #38 \| Reloading chart. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.JY6U17 is set to download 'Pending'. \| 2017-07-24 09:27:07 F.US.JY6U17 Weekly #39 \| Reloading chart. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.DBu17. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.CLEQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.DBu17 \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.EU6U17. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.EU6U17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.FDXMU17 \| 2017-07-24 09:27:07 F.US.EU6U17 Daily #42 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.EU6U17 Weekly #43 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 5 \| Receiving historical Daily data for F.US.TUAU17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 5 \| Writing historical Daily data to the file F.US.TUAU17.dly \| 2017-07-24 09:27:07 HD Request # 5 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.TUAU17 \| 2017-07-24 09:27:07 HD Request # 5 \| Daily download COMPLETE for F.US.TUAU17. Completion time: 0s. Unique request ID: 4 \| 2017-07-24 09:27:07 Removed historical data download ID 4 \| 2017-07-24 09:27:07 HD Request # 6 \| Downloading Historical Daily chart data for F.US.USAU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 6 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 6 \| Requesting historical Daily data for ZBU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.NGEQ17 is set to download 'Pending'. \| 2017-07-24 09:27:07 Delaying start of download for F.US.FDXMU17 \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.DBu17 is set to download 'Pending'. \| 2017-07-24 09:27:07 HD Request # 7 \| Downloading Intraday chart data for F.US.FDXMU17 to the file F.US.FDXMU17.scid. Service: eurex \| 2017-07-24 09:27:07 HD Request # 7 \| Download start date-time: 2017-07-24 09:26:32.000 \| 2017-07-24 09:27:07 HD Request # 7 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:07 Socket (9) \| Creating socket. \| 2017-07-24 09:27:07 Socket (9) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.QGAU17 is set to download 'Pending'. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.FDXMU17. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.NGEQ17. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.NQGQ17. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.QGAU17. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.TUAU17. \| 2017-07-24 09:27:07 SC Data - All Services \| Clearing market depth for F.US.TYAU17. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.JY6U17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.NGEQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.NQGQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Real-time data for symbol F.US.NQMQ17 is currently unavailable. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.NQMQ17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.QGAU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.TUAU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.TYAU17 \| 2017-07-24 09:27:07 HD Request # 6 \| Receiving historical Daily data for F.US.USAU17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 6 \| Writing historical Daily data to the file F.US.USAU17.dly \| 2017-07-24 09:27:07 HD Request # 6 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.USAU17 \| 2017-07-24 09:27:07 HD Request # 6 \| Daily download COMPLETE for F.US.USAU17. Completion time: 0s. Unique request ID: 5 \| 2017-07-24 09:27:07 Removed historical data download ID 5 \| 2017-07-24 09:27:07 HD Request # 8 \| Downloading Historical Daily chart data for F.US.TYAU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 8 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 8 \| Requesting historical Daily data for ZNU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 Mapping F.US.DLU17 to HRU17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: HRU17. ID: 27 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.DLU17. ID: 576286 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: HRU17. ID: 27 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.USAU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.DDU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.EPU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.DSXU17 \| 2017-07-24 09:27:07 Mapping F.US.DGU17 to HFU17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: HFU17. ID: 28 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.DGU17. ID: 576287 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: HFU17. ID: 28 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.DLU7. Search Symbol: F.US.DLU17. Request ID: 576286. Contract ID: 16. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.DGU7. Search Symbol: F.US.DGU17. Request ID: 576287. Contract ID: 17. \| 2017-07-24 09:27:07 CQG FIX Trading \| Starting real-time market data updates for: P.US.CLEM175000. ID: 29 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for P.US.CLEM175000. ID: 576288 \| 2017-07-24 09:27:07 CQG FIX Trading \| Requesting security definition data for: P.US.CLEM175000. ID: 29 \| 2017-07-24 09:27:07 CQG FIX Trading \| Using primary service for historical data for P.US.CLEM175000 \| 2017-07-24 09:27:07 Intraday data recording state for symbol P.US.CLEM175000 is set to download 'Pending'. \| 2017-07-24 09:27:07 Delaying start of download for P.US.CLEM175000 \| 2017-07-24 09:27:07 CQG FIX Trading \| Using primary service for historical data for P.US.DBM1716100 \| 2017-07-24 09:27:07 Intraday data recording state for symbol P.US.DBM1716100 is set to download 'Pending'. \| 2017-07-24 09:27:07 CQG FIX Trading \| Using primary service for historical data for P.US.EPM1723000 \| 2017-07-24 09:27:07 Intraday data recording state for symbol P.US.EPM1723000 is set to download 'Pending'. \| 2017-07-24 09:27:07 Mapping F.US.DSXM17 to FXM17. Service code: eurex \| 2017-07-24 09:27:07 SC Data - All Services \| Starting real-time market data updates for: FXM17. ID: 30 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for F.US.DSXM17. ID: 576289 \| 2017-07-24 09:27:07 SC Data - All Services \| Requesting security definition data for: FXM17. ID: 30 \| 2017-07-24 09:27:07 Intraday data recording state for symbol F.US.DSXM17 is set to download 'Pending'. \| 2017-07-24 09:27:07 CQG FIX Trading \| Starting real-time market data updates for: C.US.DSXM173500. ID: 31 \| 2017-07-24 09:27:07 CQG FIX Trading \| Sending symbol resolution request for C.US.DSXM173500. ID: 576290 \| 2017-07-24 09:27:07 CQG FIX Trading \| Requesting security definition data for: C.US.DSXM173500. ID: 31 \| 2017-07-24 09:27:07 CQG FIX Trading \| Using primary service for historical data for C.US.DSXM173500 \| 2017-07-24 09:27:07 Intraday data recording state for symbol C.US.DSXM173500 is set to download 'Pending'. \| 2017-07-24 09:27:07 F.US.EU6U17 [C] [M] Monthly #3 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:07 HD Request # 7 \| Sending historical data logon request message. \| 2017-07-24 09:27:07 HD Request # 8 \| Receiving historical Daily data for F.US.TYAU17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 8 \| Writing historical Daily data to the file F.US.TYAU17.dly \| 2017-07-24 09:27:07 HD Request # 8 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.TYAU17 \| 2017-07-24 09:27:07 HD Request # 8 \| Daily download COMPLETE for F.US.TYAU17. Completion time: 0s. Unique request ID: 6 \| 2017-07-24 09:27:07 Removed historical data download ID 6 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:07 Symbol Error - P.US.CLEM175000 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.DLU17 \| 2017-07-24 09:27:07 HD Request # 9 \| Downloading Historical Daily chart data for F.US.NGEQ17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 9 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 9 \| Requesting historical Daily data for NGQ17 starting at 2017-07-20 \| 2017-07-24 09:27:07 F.US.CLEQ17 [M] Weekly #1 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.JY6U17 [C] [M] Monthly #8 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 7 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:32. Record interval: 1. Symbol: TMU17 \| 2017-07-24 09:27:07 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:07 Symbol Error - F.US.DSXM17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:07 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2017-07-24 09:27:07 Symbol Error - C.US.DSXM173500 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.DGU17 \| 2017-07-24 09:27:07 SC Data - All Services \| Real-time data for symbol F.US.DSXM17 is currently unavailable. \| 2017-07-24 09:27:07 SC Data - All Services \| Received security definition for symbol F.US.DSXM17 \| 2017-07-24 09:27:07 F.US.TUAU17 [C] [M] Monthly #10 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 9 \| Receiving historical Daily data for F.US.NGEQ17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 9 \| Writing historical Daily data to the file F.US.NGEQ17.dly \| 2017-07-24 09:27:07 HD Request # 9 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.NGEQ17 \| 2017-07-24 09:27:07 HD Request # 9 \| Daily download COMPLETE for F.US.NGEQ17. Completion time: 0s. Unique request ID: 7 \| 2017-07-24 09:27:07 Removed historical data download ID 7 \| 2017-07-24 09:27:07 HD Request # 7 \| Decompressing data. \| 2017-07-24 09:27:07 HD Request # 7 \| Receiving Intraday data for F.US.FDXMU17 starting at 2017-07-24 09:26:32 \| 2017-07-24 09:27:07 HD Request # 7 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:32 \| 2017-07-24 09:27:07 Socket (9) \| Initiating close of socket by core. \| 2017-07-24 09:27:07 Socket (9) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:07 Socket (9) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:07 Socket (9) \| Closed. \| 2017-07-24 09:27:07 HD Request # 10 \| Downloading Historical Daily chart data for F.US.DBU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 10 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 10 \| Requesting historical Daily data for GGU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 Historical data download thread signaled to stop. \| 2017-07-24 09:27:07 HD Request # 7 \| Received 12 records from 2017-07-24 09:26:32 to 2017-07-24 09:27:02 (30.0 seconds) and wrote 12 records for F.US.FDXMU17 \| 2017-07-24 09:27:07 HD Request # 7 \| Intraday download COMPLETE for F.US.FDXMU17. Completion time: 0s. Unique request ID: 8 \| 2017-07-24 09:27:07 Removed historical data download ID 8 \| 2017-07-24 09:27:07 Real-time Intraday chart data file updates started for F.US.FDXMU17 \| 2017-07-24 09:27:07 Opened cached Intraday file: C:\SierraChart\Data\F.US.FDXMU17.scid \| 2017-07-24 09:27:07 Intraday chart data file opened for F.US.FDXMU17 \| 2017-07-24 09:27:07 Delaying start of download for F.US.NQGQ17 \| 2017-07-24 09:27:07 F.US.USAU17 [M] Daily #9 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.TYAU17 [C] [M] Monthly #13 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.NGEQ17 [M] Weekly #14 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 10 \| Receiving historical Daily data for F.US.DBU17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 10 \| Writing historical Daily data to the file F.US.DBU17.dly \| 2017-07-24 09:27:07 HD Request # 10 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.DBU17 \| 2017-07-24 09:27:07 HD Request # 10 \| Daily download COMPLETE for F.US.DBU17. Completion time: 0s. Unique request ID: 13 \| 2017-07-24 09:27:07 Removed historical data download ID 13 \| 2017-07-24 09:27:07 HD Request # 11 \| Downloading Historical Daily chart data for F.US.QGAU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 11 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 11 \| Requesting historical Daily data for GU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 F.US.TYAU17 [M] Daily #27 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.TYAU17 [M] Weekly #30 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.TUAU17 [M] Daily #32 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.TUAU17 [M] Weekly #35 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.DBU17 [M] Weekly #48 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.NGEQ17 [M] Daily #45 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.CLEQ17 [C] Monthly #15 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 11 \| Receiving historical Daily data for F.US.QGAU17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 11 \| Writing historical Daily data to the file F.US.QGAU17.dly \| 2017-07-24 09:27:07 HD Request # 11 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.QGAU17 \| 2017-07-24 09:27:07 HD Request # 11 \| Daily download COMPLETE for F.US.QGAU17. Completion time: 1s. Unique request ID: 14 \| 2017-07-24 09:27:07 Removed historical data download ID 14 \| 2017-07-24 09:27:07 HD Request # 12 \| Downloading Historical Daily chart data for F.US.DDU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 12 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 12 \| Requesting historical Daily data for DYU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 F.US.NGEQ17 [C] [M] Monthly #47 \| Reloading chart. \| 2017-07-24 09:27:07 HD Request # 12 \| Receiving historical Daily data for F.US.DDU17 starting at 2017-07-21 \| 2017-07-24 09:27:07 HD Request # 12 \| Writing historical Daily data to the file F.US.DDU17.dly \| 2017-07-24 09:27:07 HD Request # 12 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.DDU17 \| 2017-07-24 09:27:07 HD Request # 12 \| Daily download COMPLETE for F.US.DDU17. Completion time: 1s. Unique request ID: 16 \| 2017-07-24 09:27:07 Removed historical data download ID 16 \| 2017-07-24 09:27:07 HD Request # 13 \| Downloading Historical Daily chart data for F.US.EPU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:07 HD Request # 13 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:07 HD Request # 13 \| Requesting historical Daily data for ESU17 starting at 2017-07-20 \| 2017-07-24 09:27:07 F.US.DBU17 [M] Daily #21 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.DBU17 [M] Daily #49 \| Reloading chart. \| 2017-07-24 09:27:07 F.US.QGAU17 [M] Daily #52 \| Reloading chart. \| 2017-07-24 09:27:09 Chart #52 has tagged chart #21 for full recalculation. Chartbook: Chartbook1.cht \| 2017-07-24 09:27:09 Chart #52 has tagged chart #21 for full recalculation. Chartbook: Chartbook1.cht \| 2017-07-24 09:27:09 Chart #52 has tagged chart #21 for full recalculation. Chartbook: Chartbook1.cht \| 2017-07-24 09:27:09 F.US.DBU17 [C] [M] Monthly #26 \| Reloading chart. \| 2017-07-24 09:27:09 HD Request # 13 \| Receiving historical Daily data for F.US.EPU17 starting at 2017-07-21 \| 2017-07-24 09:27:09 HD Request # 13 \| Writing historical Daily data to the file F.US.EPU17.dly \| 2017-07-24 09:27:09 HD Request # 13 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.EPU17 \| 2017-07-24 09:27:09 HD Request # 13 \| Daily download COMPLETE for F.US.EPU17. Completion time: 0s. Unique request ID: 17 \| 2017-07-24 09:27:09 Removed historical data download ID 17 \| 2017-07-24 09:27:09 HD Request # 14 \| Downloading Historical Daily chart data for F.US.DSXU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:09 HD Request # 14 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:09 HD Request # 14 \| Requesting historical Daily data for FXU17 starting at 2017-07-20 \| 2017-07-24 09:27:09 F.US.QGAU17 [C] [M] Monthly #29 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.QGAU17 [C] [M] Monthly #29 \| File GZ15.dly has a volume of 0 at 2015-08-28. \| 2017-07-24 09:27:09 F.US.DDU17 [C] [M] Weekly #36 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.EPU17 [M] Daily #40 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.EPU17 [M] Monthly #5 \| Reloading chart. \| 2017-07-24 09:27:09 HD Request # 14 \| Receiving historical Daily data for F.US.DSXU17 starting at 2017-07-21 \| 2017-07-24 09:27:09 HD Request # 14 \| Writing historical Daily data to the file F.US.DSXU17.dly \| 2017-07-24 09:27:09 HD Request # 14 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.DSXU17 \| 2017-07-24 09:27:09 HD Request # 14 \| Daily download COMPLETE for F.US.DSXU17. Completion time: 0s. Unique request ID: 19 \| 2017-07-24 09:27:09 Removed historical data download ID 19 \| 2017-07-24 09:27:09 HD Request # 15 \| Downloading Historical Daily chart data for F.US.DLU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:09 HD Request # 15 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:09 HD Request # 15 \| Requesting historical Daily data for HRU17 starting at 2017-07-20 \| 2017-07-24 09:27:09 F.US.EPU17 [M] Weekly #4 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.DDU17 [M] Daily #6 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.DDU17 [M] Monthly #7 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.DSXU17 [M] Daily #12 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.QGAU17 [C] [M] Weekly #53 \| Reloading chart. \| 2017-07-24 09:27:09 F.US.QGAU17 [C] [M] Weekly #53 \| File GZ15.dly has a volume of 0 at 2015-08-28. \| 2017-07-24 09:27:09 HD Request # 15 \| Receiving historical Daily data for F.US.DLU17 starting at 2017-07-21 \| 2017-07-24 09:27:09 HD Request # 15 \| Writing historical Daily data to the file F.US.DLU17.dly \| 2017-07-24 09:27:09 HD Request # 15 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.DLU17 \| 2017-07-24 09:27:09 HD Request # 15 \| Daily download COMPLETE for F.US.DLU17. Completion time: 0s. Unique request ID: 25 \| 2017-07-24 09:27:09 Removed historical data download ID 25 \| 2017-07-24 09:27:09 HD Request # 16 \| Downloading Historical Daily chart data for F.US.DGU17. Starting date: 2017-07-21. Service: cqg \| 2017-07-24 09:27:09 HD Request # 16 \| Using user Barchart Historical data account. \| 2017-07-24 09:27:09 HD Request # 16 \| Requesting historical Daily data for HFU17 starting at 2017-07-20 \| 2017-07-24 09:27:09 HD Request # 17 \| Downloading Intraday chart data for P.US.CLEM175000 to the file P.US.CLEM175000.scid. Service: cqg \| 2017-07-24 09:27:09 HD Request # 17 \| Download start date-time: 2017-05-02 12:26:47.000 \| 2017-07-24 09:27:09 HD Request # 17 \| Error downloading historical Intraday data for P.US.CLEM175000. The symbol is unknown to the server. \| 2017-07-24 09:27:09 HD Request # 17 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for P.US.CLEM175000 \| 2017-07-24 09:27:09 HD Request # 17 \| Intraday download COMPLETE for P.US.CLEM175000. Completion time: 0s. Unique request ID: 27 \| 2017-07-24 09:27:09 Removed historical data download ID 27 \| 2017-07-24 09:27:09 Real-time Intraday chart data file updates started for P.US.CLEM175000 \| 2017-07-24 09:27:09 Opened cached Intraday file: C:\SierraChart\Data\P.US.CLEM175000.scid \| 2017-07-24 09:27:09 Intraday chart data file opened for P.US.CLEM175000 \| 2017-07-24 09:27:09 HD Request # 18 \| Downloading Intraday chart data for P.US.DBM1716100 to the file P.US.DBM1716100.scid. Service: cqg \| 2017-07-24 09:27:09 HD Request # 18 \| Download start date-time: 2017-05-02 17:01:58.000 \| 2017-07-24 09:27:09 HD Request # 18 \| Error downloading historical Intraday data for P.US.DBM1716100. The symbol is unknown to the server. \| 2017-07-24 09:27:09 HD Request # 18 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for P.US.DBM1716100 \| 2017-07-24 09:27:09 HD Request # 18 \| Intraday download COMPLETE for P.US.DBM1716100. Completion time: 0s. Unique request ID: 28 \| 2017-07-24 09:27:09 Removed historical data download ID 28 \| 2017-07-24 09:27:09 Real-time Intraday chart data file updates started for P.US.DBM1716100 \| 2017-07-24 09:27:09 Opened cached Intraday file: C:\SierraChart\Data\P.US.DBM1716100.scid \| 2017-07-24 09:27:09 Intraday chart data file opened for P.US.DBM1716100 \| 2017-07-24 09:27:09 HD Request # 19 \| Downloading Intraday chart data for P.US.EPM1723000 to the file P.US.EPM1723000.scid. Service: cqg \| 2017-07-24 09:27:09 HD Request # 19 \| Download start date-time: 2017-05-02 17:08:43.000 \| 2017-07-24 09:27:09 HD Request # 19 \| Error downloading historical Intraday data for P.US.EPM1723000. The symbol is unknown to the server. \| 2017-07-24 09:27:09 HD Request # 19 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for P.US.EPM1723000 \| 2017-07-24 09:27:09 HD Request # 19 \| Intraday download COMPLETE for P.US.EPM1723000. Completion time: 0s. Unique request ID: 29 \| 2017-07-24 09:27:09 Removed historical data download ID 29 \| 2017-07-24 09:27:09 Real-time Intraday chart data file updates started for P.US.EPM1723000 \| 2017-07-24 09:27:09 Opened cached Intraday file: C:\SierraChart\Data\P.US.EPM1723000.scid \| 2017-07-24 09:27:09 Intraday chart data file opened for P.US.EPM1723000 \| 2017-07-24 09:27:09 HD Request # 20 \| Downloading Intraday chart data for C.US.DSXM173500 to the file C.US.DSXM173500.scid. Service: cqg \| 2017-07-24 09:27:09 HD Request # 20 \| Download start date-time: 2017-05-02 16:23:28.000 \| 2017-07-24 09:27:09 HD Request # 20 \| Error downloading historical Intraday data for C.US.DSXM173500. The symbol is unknown to the server. \| 2017-07-24 09:27:09 HD Request # 20 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for C.US.DSXM173500 \| 2017-07-24 09:27:09 HD Request # 20 \| Intraday download COMPLETE for C.US.DSXM173500. Completion time: 0s. Unique request ID: 31 \| 2017-07-24 09:27:09 Removed historical data download ID 31 \| 2017-07-24 09:27:09 Real-time Intraday chart data file updates started for C.US.DSXM173500 \| 2017-07-24 09:27:09 Opened cached Intraday file: C:\SierraChart\Data\C.US.DSXM173500.scid \| 2017-07-24 09:27:09 Intraday chart data file opened for C.US.DSXM173500 \| 2017-07-24 09:27:09 F.US.DLU17 [M] Daily #55 \| Reloading chart. \| 2017-07-24 09:27:10 F.US.DBU17 [M] Daily #21 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht \| 2017-07-24 09:27:10 HD Request # 16 \| Receiving historical Daily data for F.US.DGU17 starting at 2017-07-21 \| 2017-07-24 09:27:10 HD Request # 16 \| Writing historical Daily data to the file F.US.DGU17.dly \| 2017-07-24 09:27:10 HD Request # 16 \| Received 3 records from 2017-07-21 00:00:00 to 2017-07-24 00:00:00 (4.0 days) and wrote 2 records for F.US.DGU17 \| 2017-07-24 09:27:10 HD Request # 16 \| Daily download COMPLETE for F.US.DGU17. Completion time: 0s. Unique request ID: 26 \| 2017-07-24 09:27:10 Removed historical data download ID 26 \| 2017-07-24 09:27:10 F.US.DGU17 [M] Daily #54 \| Reloading chart. \| 2017-07-24 09:27:10 HD Request # 21 \| Downloading Intraday chart data for F.US.NQGQ17 to the file F.US.NQGQ17.scid. Service: nymex \| 2017-07-24 09:27:12 HD Request # 21 \| Download start date-time: 2017-07-24 09:19:44.000 \| 2017-07-24 09:27:12 HD Request # 21 \| Using server: ds1.sierracharts.com port 10150 \| 2017-07-24 09:27:12 Socket (10) \| Creating socket. \| 2017-07-24 09:27:12 Socket (10) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:12 HD Request # 21 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:12 HD Request # 21 \| Sending historical data logon request message. \| 2017-07-24 09:27:12 HD Request # 21 \| Requesting Intraday data. Start date-time: 2017-07-24 09:19:44. Record interval: 1. Symbol: QGQ17 \| 2017-07-24 09:27:12 HD Request # 21 \| Decompressing data. \| 2017-07-24 09:27:12 HD Request # 21 \| Receiving Intraday data for F.US.NQGQ17 starting at 2017-07-24 09:19:44 \| 2017-07-24 09:27:12 HD Request # 21 \| Timestamp of first Intraday data file record written: 2017-07-24 09:19:44 \| 2017-07-24 09:27:12 Socket (10) \| Initiating close of socket by core. \| 2017-07-24 09:27:12 Socket (10) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:12 Socket (10) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:12 Socket (10) \| Closed. \| 2017-07-24 09:27:12 Historical data download thread signaled to stop. \| 2017-07-24 09:27:12 HD Request # 21 \| Received 1 record from 2017-07-24 09:19:44 to 2017-07-24 09:19:44 (0.0 seconds) and wrote 1 record for F.US.NQGQ17 \| 2017-07-24 09:27:12 HD Request # 21 \| Intraday download COMPLETE for F.US.NQGQ17. Completion time: 0s. Unique request ID: 9 \| 2017-07-24 09:27:12 Removed historical data download ID 9 \| 2017-07-24 09:27:12 Real-time Intraday chart data file updates started for F.US.NQGQ17 \| 2017-07-24 09:27:12 Opened cached Intraday file: C:\SierraChart\Data\F.US.NQGQ17.scid \| 2017-07-24 09:27:12 Intraday chart data file opened for F.US.NQGQ17 \| 2017-07-24 09:27:12 HD Request # 22 \| Downloading Intraday chart data for F.US.NQMQ17 to the file F.US.NQMQ17.scid. Service: nymex \| 2017-07-24 09:27:12 HD Request # 22 \| Download start date-time: 2017-07-19 20:28:25.000 \| 2017-07-24 09:27:12 HD Request # 22 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:12 Socket (11) \| Creating socket. \| 2017-07-24 09:27:12 Socket (11) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:12 HD Request # 22 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:12 HD Request # 22 \| Sending historical data logon request message. \| 2017-07-24 09:27:12 HD Request # 22 \| Requesting Intraday data. Start date-time: 2017-07-19 20:28:25. Record interval: 1. Symbol: QMQ17 \| 2017-07-24 09:27:12 HD Request # 22 \| Decompressing data. \| 2017-07-24 09:27:12 HD Request # 22 \| Receiving Intraday data for F.US.NQMQ17 starting at 2017-07-19 20:28:25 \| 2017-07-24 09:27:12 HD Request # 22 \| Timestamp of first Intraday data file record written: 2017-07-19 20:28:25 \| 2017-07-24 09:27:12 Socket (11) \| Initiating close of socket by core. \| 2017-07-24 09:27:12 Socket (11) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:12 Socket (11) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:12 Socket (11) \| Closed. \| 2017-07-24 09:27:12 Historical data download thread signaled to stop. \| 2017-07-24 09:27:12 HD Request # 22 \| Received 1 record from 2017-07-19 20:28:25 to 2017-07-19 20:28:25 (0.0 seconds) and wrote 1 record for F.US.NQMQ17 \| 2017-07-24 09:27:12 HD Request # 22 \| Intraday download COMPLETE for F.US.NQMQ17. Completion time: 0s. Unique request ID: 10 \| 2017-07-24 09:27:12 Removed historical data download ID 10 \| 2017-07-24 09:27:12 Real-time Intraday chart data file updates started for F.US.NQMQ17 \| 2017-07-24 09:27:12 Opened cached Intraday file: C:\SierraChart\Data\F.US.NQMQ17.scid \| 2017-07-24 09:27:12 Intraday chart data file opened for F.US.NQMQ17 \| 2017-07-24 09:27:12 HD Request # 23 \| Downloading Intraday chart data for F.US.TUAU17 to the file F.US.TUAU17.scid. Service: cbot \| 2017-07-24 09:27:12 HD Request # 23 \| Download start date-time: 2017-07-24 09:26:20.000 \| 2017-07-24 09:27:12 HD Request # 23 \| Using server: ds1.sierracharts.com port 10150 \| 2017-07-24 09:27:12 Socket (12) \| Creating socket. \| 2017-07-24 09:27:12 Socket (12) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:12 HD Request # 23 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:13 HD Request # 23 \| Sending historical data logon request message. \| 2017-07-24 09:27:13 HD Request # 23 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:20. Record interval: 1. Symbol: ZTU17 \| 2017-07-24 09:27:13 HD Request # 23 \| Decompressing data. \| 2017-07-24 09:27:13 HD Request # 23 \| Receiving Intraday data for F.US.TUAU17 starting at 2017-07-24 09:26:20 \| 2017-07-24 09:27:13 HD Request # 23 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:20 \| 2017-07-24 09:27:13 Socket (12) \| Initiating close of socket by core. \| 2017-07-24 09:27:13 Historical data download thread signaled to stop. \| 2017-07-24 09:27:13 HD Request # 23 \| Received 3 records from 2017-07-24 09:26:20 to 2017-07-24 09:27:03 (43.0 seconds) and wrote 3 records for F.US.TUAU17 \| 2017-07-24 09:27:13 Socket (12) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:13 Socket (12) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:13 Socket (12) \| Closed. \| 2017-07-24 09:27:13 HD Request # 23 \| Intraday download COMPLETE for F.US.TUAU17. Completion time: 1s. Unique request ID: 11 \| 2017-07-24 09:27:13 Removed historical data download ID 11 \| 2017-07-24 09:27:13 Real-time Intraday chart data file updates started for F.US.TUAU17 \| 2017-07-24 09:27:13 Opened cached Intraday file: C:\SierraChart\Data\F.US.TUAU17.scid \| 2017-07-24 09:27:13 Intraday chart data file opened for F.US.TUAU17 \| 2017-07-24 09:27:13 HD Request # 24 \| Downloading Intraday chart data for F.US.EU6U17 to the file F.US.EU6U17.scid. Service: cme \| 2017-07-24 09:27:13 HD Request # 24 \| Download start date-time: 2017-07-24 09:26:34.000 \| 2017-07-24 09:27:13 HD Request # 24 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:13 Socket (13) \| Creating socket. \| 2017-07-24 09:27:13 Socket (13) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:13 HD Request # 24 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:13 HD Request # 24 \| Sending historical data logon request message. \| 2017-07-24 09:27:13 HD Request # 24 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:34. Record interval: 1. Symbol: 6EU17 \| 2017-07-24 09:27:13 HD Request # 24 \| Decompressing data. \| 2017-07-24 09:27:13 HD Request # 24 \| Receiving Intraday data for F.US.EU6U17 starting at 2017-07-24 09:26:34 \| 2017-07-24 09:27:13 HD Request # 24 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:34 \| 2017-07-24 09:27:13 Socket (13) \| Initiating close of socket by core. \| 2017-07-24 09:27:13 Socket (13) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:13 Socket (13) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:13 Socket (13) \| Closed. \| 2017-07-24 09:27:13 Historical data download thread signaled to stop. \| 2017-07-24 09:27:13 HD Request # 24 \| Received 16 records from 2017-07-24 09:26:34 to 2017-07-24 09:27:10 (36.0 seconds) and wrote 16 records for F.US.EU6U17 \| 2017-07-24 09:27:13 Added 35 Time and Sales records to Intraday data file for F.US.EU6U17 after download. \| 2017-07-24 09:27:13 HD Request # 24 \| Intraday download COMPLETE for F.US.EU6U17. Completion time: 0s. Unique request ID: 12 \| 2017-07-24 09:27:13 Removed historical data download ID 12 \| 2017-07-24 09:27:13 Real-time Intraday chart data file updates started for F.US.EU6U17 \| 2017-07-24 09:27:13 Opened cached Intraday file: C:\SierraChart\Data\F.US.EU6U17.scid \| 2017-07-24 09:27:13 Intraday chart data file opened for F.US.EU6U17 \| 2017-07-24 09:27:13 HD Request # 25 \| Downloading Intraday chart data for F.US.CLEQ17 to the file F.US.CLEQ17.scid. Service: nymex \| 2017-07-24 09:27:13 HD Request # 25 \| Download start date-time: 2017-07-20 20:29:09.000 \| 2017-07-24 09:27:13 HD Request # 25 \| Using server: ds1.sierracharts.com port 10150 \| 2017-07-24 09:27:13 Socket (14) \| Creating socket. \| 2017-07-24 09:27:13 Socket (14) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:13 HD Request # 25 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:14 HD Request # 25 \| Sending historical data logon request message. \| 2017-07-24 09:27:14 HD Request # 25 \| Requesting Intraday data. Start date-time: 2017-07-20 20:29:09. Record interval: 1. Symbol: CLQ17 \| 2017-07-24 09:27:14 HD Request # 25 \| Decompressing data. \| 2017-07-24 09:27:14 HD Request # 25 \| Receiving Intraday data for F.US.CLEQ17 starting at 2017-07-20 20:29:09 \| 2017-07-24 09:27:14 HD Request # 25 \| Timestamp of first Intraday data file record written: 2017-07-20 20:29:09 \| 2017-07-24 09:27:14 Socket (14) \| Initiating close of socket by core. \| 2017-07-24 09:27:14 Socket (14) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:14 Socket (14) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:14 Socket (14) \| Closed. \| 2017-07-24 09:27:14 Historical data download thread signaled to stop. \| 2017-07-24 09:27:14 HD Request # 25 \| Received 1 record from 2017-07-20 20:29:09 to 2017-07-20 20:29:09 (0.0 seconds) and wrote 1 record for F.US.CLEQ17 \| 2017-07-24 09:27:14 HD Request # 25 \| Intraday download COMPLETE for F.US.CLEQ17. Completion time: 1s. Unique request ID: 15 \| 2017-07-24 09:27:14 Removed historical data download ID 15 \| 2017-07-24 09:27:14 Real-time Intraday chart data file updates started for F.US.CLEQ17 \| 2017-07-24 09:27:14 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEQ17.scid \| 2017-07-24 09:27:14 Intraday chart data file opened for F.US.CLEQ17 \| 2017-07-24 09:27:14 HD Request # 26 \| Downloading Intraday chart data for F.US.EPU17 to the file F.US.EPU17.scid. Service: cme \| 2017-07-24 09:27:14 HD Request # 26 \| Download start date-time: 2017-07-24 09:26:25.000 \| 2017-07-24 09:27:14 HD Request # 26 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:14 Socket (15) \| Creating socket. \| 2017-07-24 09:27:14 Socket (15) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:14 HD Request # 26 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:14 HD Request # 26 \| Sending historical data logon request message. \| 2017-07-24 09:27:14 HD Request # 26 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:25. Record interval: 1. Symbol: ESU17 \| 2017-07-24 09:27:14 HD Request # 26 \| Decompressing data. \| 2017-07-24 09:27:14 HD Request # 26 \| Receiving Intraday data for F.US.EPU17 starting at 2017-07-24 09:26:25 \| 2017-07-24 09:27:14 HD Request # 26 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:25 \| 2017-07-24 09:27:14 Socket (15) \| Initiating close of socket by core. \| 2017-07-24 09:27:14 Socket (15) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:14 Socket (15) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:14 Historical data download thread signaled to stop. \| 2017-07-24 09:27:14 Socket (15) \| Closed. \| 2017-07-24 09:27:14 HD Request # 26 \| Received 6 records from 2017-07-24 09:26:25 to 2017-07-24 09:27:02 (37.0 seconds) and wrote 6 records for F.US.EPU17 \| 2017-07-24 09:27:14 Added 5 Time and Sales records to Intraday data file for F.US.EPU17 after download. \| 2017-07-24 09:27:14 HD Request # 26 \| Intraday download COMPLETE for F.US.EPU17. Completion time: 0s. Unique request ID: 18 \| 2017-07-24 09:27:14 Removed historical data download ID 18 \| 2017-07-24 09:27:14 Real-time Intraday chart data file updates started for F.US.EPU17 \| 2017-07-24 09:27:14 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU17.scid \| 2017-07-24 09:27:14 Intraday chart data file opened for F.US.EPU17 \| 2017-07-24 09:27:14 HD Request # 27 \| Downloading Intraday chart data for F.US.TYAU17 to the file F.US.TYAU17.scid. Service: cbot \| 2017-07-24 09:27:14 HD Request # 27 \| Download start date-time: 2017-07-24 09:26:13.000 \| 2017-07-24 09:27:14 HD Request # 27 \| Using server: ds1.sierracharts.com port 10150 \| 2017-07-24 09:27:14 Socket (16) \| Creating socket. \| 2017-07-24 09:27:14 Socket (16) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:14 HD Request # 27 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:14 HD Request # 27 \| Sending historical data logon request message. \| 2017-07-24 09:27:14 HD Request # 27 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:13. Record interval: 1. Symbol: ZNU17 \| 2017-07-24 09:27:14 HD Request # 27 \| Decompressing data. \| 2017-07-24 09:27:15 HD Request # 27 \| Receiving Intraday data for F.US.TYAU17 starting at 2017-07-24 09:26:13 \| 2017-07-24 09:27:15 HD Request # 27 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:13 \| 2017-07-24 09:27:15 Socket (16) \| Initiating close of socket by core. \| 2017-07-24 09:27:15 Socket (16) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:15 Socket (16) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:15 Socket (16) \| Closed. \| 2017-07-24 09:27:15 Historical data download thread signaled to stop. \| 2017-07-24 09:27:15 HD Request # 27 \| Received 7 records from 2017-07-24 09:26:13 to 2017-07-24 09:27:00 (47.0 seconds) and wrote 7 records for F.US.TYAU17 \| 2017-07-24 09:27:15 HD Request # 27 \| Intraday download COMPLETE for F.US.TYAU17. Completion time: 0s. Unique request ID: 20 \| 2017-07-24 09:27:15 Removed historical data download ID 20 \| 2017-07-24 09:27:15 Real-time Intraday chart data file updates started for F.US.TYAU17 \| 2017-07-24 09:27:15 Opened cached Intraday file: C:\SierraChart\Data\F.US.TYAU17.scid \| 2017-07-24 09:27:15 Intraday chart data file opened for F.US.TYAU17 \| 2017-07-24 09:27:15 HD Request # 28 \| Downloading Intraday chart data for F.US.JY6U17 to the file F.US.JY6U17.scid. Service: cme \| 2017-07-24 09:27:15 HD Request # 28 \| Download start date-time: 2017-07-24 09:26:29.000 \| 2017-07-24 09:27:15 HD Request # 28 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:15 Socket (17) \| Creating socket. \| 2017-07-24 09:27:15 Socket (17) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:15 HD Request # 28 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:16 HD Request # 28 \| Sending historical data logon request message. \| 2017-07-24 09:27:16 HD Request # 28 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:29. Record interval: 1. Symbol: 6JU17 \| 2017-07-24 09:27:16 HD Request # 28 \| Decompressing data. \| 2017-07-24 09:27:16 HD Request # 28 \| Receiving Intraday data for F.US.JY6U17 starting at 2017-07-24 09:26:29 \| 2017-07-24 09:27:16 HD Request # 28 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:29 \| 2017-07-24 09:27:16 Socket (17) \| Initiating close of socket by core. \| 2017-07-24 09:27:16 Socket (17) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:16 Socket (17) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:16 Socket (17) \| Closed. \| 2017-07-24 09:27:16 Historical data download thread signaled to stop. \| 2017-07-24 09:27:16 HD Request # 28 \| Received 16 records from 2017-07-24 09:26:29 to 2017-07-24 09:27:12 (43.0 seconds) and wrote 16 records for F.US.JY6U17 \| 2017-07-24 09:27:16 Added 1 Time and Sales records to Intraday data file for F.US.JY6U17 after download. \| 2017-07-24 09:27:16 HD Request # 28 \| Intraday download COMPLETE for F.US.JY6U17. Completion time: 0s. Unique request ID: 21 \| 2017-07-24 09:27:16 Removed historical data download ID 21 \| 2017-07-24 09:27:16 Real-time Intraday chart data file updates started for F.US.JY6U17 \| 2017-07-24 09:27:16 Opened cached Intraday file: C:\SierraChart\Data\F.US.JY6U17.scid \| 2017-07-24 09:27:16 Intraday chart data file opened for F.US.JY6U17 \| 2017-07-24 09:27:16 HD Request # 29 \| Downloading Intraday chart data for F.US.NGEQ17 to the file F.US.NGEQ17.scid. Service: nymex \| 2017-07-24 09:27:16 HD Request # 29 \| Download start date-time: 2017-07-24 09:26:29.000 \| 2017-07-24 09:27:16 HD Request # 29 \| Using server: ds1.sierracharts.com port 10150 \| 2017-07-24 09:27:16 Socket (18) \| Creating socket. \| 2017-07-24 09:27:16 Socket (18) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:16 HD Request # 29 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:16 HD Request # 29 \| Sending historical data logon request message. \| 2017-07-24 09:27:16 HD Request # 29 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:29. Record interval: 1. Symbol: NGQ17 \| 2017-07-24 09:27:16 HD Request # 29 \| Decompressing data. \| 2017-07-24 09:27:16 HD Request # 29 \| Receiving Intraday data for F.US.NGEQ17 starting at 2017-07-24 09:26:29 \| 2017-07-24 09:27:16 HD Request # 29 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:29 \| 2017-07-24 09:27:16 Socket (18) \| Initiating close of socket by core. \| 2017-07-24 09:27:16 Socket (18) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:16 Socket (18) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:16 Socket (18) \| Closed. \| 2017-07-24 09:27:16 Historical data download thread signaled to stop. \| 2017-07-24 09:27:16 HD Request # 29 \| Received 3 records from 2017-07-24 09:26:29 to 2017-07-24 09:27:12 (43.0 seconds) and wrote 3 records for F.US.NGEQ17 \| 2017-07-24 09:27:16 HD Request # 29 \| Intraday download COMPLETE for F.US.NGEQ17. Completion time: 1s. Unique request ID: 22 \| 2017-07-24 09:27:16 Removed historical data download ID 22 \| 2017-07-24 09:27:16 Real-time Intraday chart data file updates started for F.US.NGEQ17 \| 2017-07-24 09:27:16 Opened cached Intraday file: C:\SierraChart\Data\F.US.NGEQ17.scid \| 2017-07-24 09:27:16 Intraday chart data file opened for F.US.NGEQ17 \| 2017-07-24 09:27:16 HD Request # 30 \| Downloading Intraday chart data for F.US.DBu17 to the file F.US.DBu17.scid. Service: eurex \| 2017-07-24 09:27:16 HD Request # 30 \| Download start date-time: 2017-07-24 09:26:33.000 \| 2017-07-24 09:27:16 HD Request # 30 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:16 Socket (19) \| Creating socket. \| 2017-07-24 09:27:16 Socket (19) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:16 HD Request # 30 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:16 HD Request # 30 \| Sending historical data logon request message. \| 2017-07-24 09:27:16 HD Request # 30 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:33. Record interval: 1. Symbol: GGU17 \| 2017-07-24 09:27:16 HD Request # 30 \| Decompressing data. \| 2017-07-24 09:27:16 HD Request # 30 \| Receiving Intraday data for F.US.DBu17 starting at 2017-07-24 09:26:33 \| 2017-07-24 09:27:16 HD Request # 30 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:33 \| 2017-07-24 09:27:16 Socket (19) \| Initiating close of socket by core. \| 2017-07-24 09:27:16 Socket (19) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:16 Socket (19) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:16 Socket (19) \| Closed. \| 2017-07-24 09:27:16 Historical data download thread signaled to stop. \| 2017-07-24 09:27:16 HD Request # 30 \| Received 20 records from 2017-07-24 09:26:33 to 2017-07-24 09:27:16 (43.0 seconds) and wrote 20 records for F.US.DBu17 \| 2017-07-24 09:27:16 Added 5 Time and Sales records to Intraday data file for F.US.DBu17 after download. \| 2017-07-24 09:27:16 HD Request # 30 \| Intraday download COMPLETE for F.US.DBu17. Completion time: 0s. Unique request ID: 23 \| 2017-07-24 09:27:16 Removed historical data download ID 23 \| 2017-07-24 09:27:16 Real-time Intraday chart data file updates started for F.US.DBu17 \| 2017-07-24 09:27:16 Opened cached Intraday file: C:\SierraChart\Data\F.US.DBu17.scid \| 2017-07-24 09:27:16 Intraday chart data file opened for F.US.DBu17 \| 2017-07-24 09:27:16 HD Request # 31 \| Downloading Intraday chart data for F.US.QGAU17 to the file F.US.QGAU17.scid. Service: liffe \| 2017-07-24 09:27:16 HD Request # 31 \| Download start date-time: 2017-07-24 09:26:33.000 \| 2017-07-24 09:27:16 HD Request # 31 \| Using server: ds1.sierracharts.com port 10150 \| 2017-07-24 09:27:16 Socket (20) \| Creating socket. \| 2017-07-24 09:27:16 Socket (20) \| Connecting to IP: 8.18.161.135. \| 2017-07-24 09:27:16 HD Request # 31 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:17 HD Request # 31 \| Sending historical data logon request message. \| 2017-07-24 09:27:17 HD Request # 31 \| Requesting Intraday data. Start date-time: 2017-07-24 09:26:33. Record interval: 1. Symbol: GU17 \| 2017-07-24 09:27:17 HD Request # 31 \| Decompressing data. \| 2017-07-24 09:27:17 HD Request # 31 \| Receiving Intraday data for F.US.QGAU17 starting at 2017-07-24 09:26:33 \| 2017-07-24 09:27:17 HD Request # 31 \| Timestamp of first Intraday data file record written: 2017-07-24 09:26:33 \| 2017-07-24 09:27:17 Socket (20) \| Initiating close of socket by core. \| 2017-07-24 09:27:17 Socket (20) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:17 Socket (20) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:17 Socket (20) \| Closed. \| 2017-07-24 09:27:17 Historical data download thread signaled to stop. \| 2017-07-24 09:27:17 HD Request # 31 \| Received 17 records from 2017-07-24 09:26:33 to 2017-07-24 09:27:13 (40.0 seconds) and wrote 17 records for F.US.QGAU17 \| 2017-07-24 09:27:17 Added 3 Time and Sales records to Intraday data file for F.US.QGAU17 after download. \| 2017-07-24 09:27:17 HD Request # 31 \| Intraday download COMPLETE for F.US.QGAU17. Completion time: 1s. Unique request ID: 24 \| 2017-07-24 09:27:17 Removed historical data download ID 24 \| 2017-07-24 09:27:17 Real-time Intraday chart data file updates started for F.US.QGAU17 \| 2017-07-24 09:27:17 Opened cached Intraday file: C:\SierraChart\Data\F.US.QGAU17.scid \| 2017-07-24 09:27:17 Intraday chart data file opened for F.US.QGAU17 \| 2017-07-24 09:27:17 HD Request # 32 \| Downloading Intraday chart data for F.US.DSXM17 to the file F.US.DSXM17.scid. Service: eurex \| 2017-07-24 09:27:17 HD Request # 32 \| Download start date-time: 2017-06-16 11:59:52.000 \| 2017-07-24 09:27:17 HD Request # 32 \| Using server: ds7.sierracharts.com port 10149 \| 2017-07-24 09:27:17 Socket (21) \| Creating socket. \| 2017-07-24 09:27:17 Socket (21) \| Connecting to IP: 8.18.161.133. \| 2017-07-24 09:27:17 HD Request # 32 \| Setting DTC encoding to Binary VLS \| 2017-07-24 09:27:17 HD Request # 32 \| Sending historical data logon request message. \| 2017-07-24 09:27:17 Chart #62 has tagged chart #67 for full recalculation. Chartbook: Chartbook1.cht \| 2017-07-24 09:27:17 HD Request # 32 \| Requesting Intraday data. Start date-time: 2017-06-16 11:59:52. Record interval: 1. Symbol: FXM17 \| 2017-07-24 09:27:17 F.US.DBu17 [M] 5 Min #67 \| Performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht \| 2017-07-24 09:27:17 HD Request # 32 \| Decompressing data. \| 2017-07-24 09:27:17 HD Request # 32 \| Receiving Intraday data for F.US.DSXM17 starting at 2017-06-16 11:59:52 \| 2017-07-24 09:27:17 HD Request # 32 \| Timestamp of first Intraday data file record written: 2017-06-16 11:59:52 \| 2017-07-24 09:27:17 Socket (21) \| Initiating close of socket by core. \| 2017-07-24 09:27:17 Socket (21) \| Shutdown started. Waiting for graceful close. \| 2017-07-24 09:27:17 Socket (21) \| Socket gracefully closed by remote side. \| 2017-07-24 09:27:17 Socket (21) \| Closed. \| 2017-07-24 09:27:17 Historical data download thread signaled to stop. \| 2017-07-24 09:27:17 HD Request # 32 \| Received 1 record from 2017-06-16 11:59:52 to 2017-06-16 11:59:52 (0.0 seconds) and wrote 1 record for F.US.DSXM17 \| 2017-07-24 09:27:17 HD Request # 32 \| Intraday download COMPLETE for F.US.DSXM17. Completion time: 0s. Unique request ID: 30 \| 2017-07-24 09:27:17 Removed historical data download ID 30 \| 2017-07-24 09:27:17 Real-time Intraday chart data file updates started for F.US.DSXM17 \| 2017-07-24 09:27:17 Opened cached Intraday file: C:\SierraChart\Data\F.US.DSXM17.scid \| 2017-07-24 09:27:17 Intraday chart data file opened for F.US.DSXM17 \| 2017-07-24 09:27:17 HTTP connection to ds01.ddfplus.com:80 (7) \| Socket gracefully closed by remote side. \| 2017-07-24 09:28:14 HTTP connection to ds01.ddfplus.com:80 (7) \| Received socket Close event \| 2017-07-24 09:28:14 HTTP connection to ds01.ddfplus.com:80 (7) \| Initiating close of socket by core. \| 2017-07-24 09:28:14 HTTP connection to ds01.ddfplus.com:80 (7) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-07-24 09:28:14 HTTP connection to ds01.ddfplus.com:80 (7) \| Closed. \| 2017-07-24 09:28:14

[2017-07-24 11:55:59] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There are should not be a problem with this. Therefore, we think the issue is that your CQG account is not authorized for this feature. What is the symbol you had selected when you pressed the Get Options Symbol button? We will test this specific one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-24 12:09:45] #15 [Go To First Post]
User357295 - Posts: 76
I've tried the Eurex Bund September, but any other contract does not work either.

[2017-07-24 14:07:17] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will ask CQG about this. We got the list of symbols. Refer to the attachment. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-24 14:08:21


Find Symbols - CQG Options Listing.png / V - Attached On 2017-07-24 14:07:06 UTC - Size: 36.91 KB - 278 views

[2017-07-24 15:54:54] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have asked CQG about this. And they need further information. When you have a chance, probably after the market close, could you update again to the latest prerelease. The version number is the same but we have added some additional logging. Here are instructions: Software Download: Fast Update Once the update is done, connect to the data feed and try requesting the option symbols again for a particular symbol with Get Options and then provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) It would be best that you do not open any charts in order for the Message Log to contain minimal information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-24 15:55:33

[2017-07-24 16:41:40] #18 [Go To First Post]
User357295 - Posts: 76
Same thing I'm afraid Software version: 1588 \| 2017-07-24 18:39:01 Usage end date: 2017-08-03 \| 2017-07-24 18:39:01 Enabled for: Advanced Features. \| 2017-07-24 18:39:01 Enabled for: Sierra Chart Historical Data Service. \| 2017-07-24 18:39:01 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-07-24 18:39:01 Enabled for: INDEXES_DATA_BARCHART \| 2017-07-24 18:39:01 Enabled for: CME (Trading Account Required) \| 2017-07-24 18:39:01 Enabled for: CBOT (Trading Account Required) \| 2017-07-24 18:39:01 Enabled for: COMEX (Trading Account Required) \| 2017-07-24 18:39:01 Enabled for: NYMEX (Trading Account Required) \| 2017-07-24 18:39:01 Enabled for: Eurex with Market Depth \| 2017-07-24 18:39:01 Enabled for: LIFFE Futures \| 2017-07-24 18:39:01 Received 1 data feed usernames. \| 2017-07-24 18:39:01 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-07-24 18:39:01 Current selected Data/Trading service: CQG FIX Trading \| 2017-07-24 18:39:01 Chart Update Interval: 500 \| 2017-07-24 18:39:01 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2017-07-24 18:39:01 2017-07-24 18:39:00 Local computer time \| 2017-07-24 18:39:01 2017-07-24 16:39:00 Local computer time in UTC \| 2017-07-24 18:39:01 2017-07-24 18:39:00 Local computer time in SC Time Zone \| 2017-07-24 18:39:01 2017-07-24 16:38:41 Server time in UTC \| 2017-07-24 18:39:01 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2017-07-24 18:39:01 Program path: C:\SierraChart\ \| 2017-07-24 18:39:01 Data Files path: C:\SierraChart\Data\ \| 2017-07-24 18:39:01 OS Version Number: 10.0 \| 2017-07-24 18:39:01 Locale Setting: C \| 2017-07-24 18:39:01

[2017-07-24 17:14:02] #19 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Our impression is is that the Get Options button is not even enabled. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Symbol Settings After this, select a very specific futures contracts symbol in the File >> Find Symbol list and press the Get Options button. This button will be enabled when you have selected a specific futures contract symbol and not just the top level of the list of symbols for a particular futures market. You also have to connect to the data feed with File >> Connect to Data Feed. If anyone else is reading this, let us know if you can successfully use the Get Options button with CQG in the latest prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-24 17:15:46

[2017-07-24 18:43:51] #20 [Go To First Post]
User357295 - Posts: 76
Same issue... Can you please take 10mn of your time and have a look at my platform by remote control , I think it would be easier for both of us. Thanks

[2017-07-24 19:01:55] #21 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. Make sure your current telephone number is here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-24 19:02:35

[2017-07-24 19:03:39] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Or we could just use remote assistance only. In this case, select Help >> Accept Remote Assistance. Start an Account Support Ticket and provide us with the ID and password: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-24 19:23:28] #24 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We know what the problem is. We are thinking of a solution. We have to determine how to route the options symbols request in the case of when a user is using the Sierra Chart Exchange Data Feed. Also, we performed a Full Reset of the Symbol Settings on your side. This should not be a problem unless you have set some custom settings like a Round Turn commission or Session Times. If so, there is a backup file that can be easily restored. Just let us know if you want us to do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-24 19:27:04] #25 [Go To First Post]
User357295 - Posts: 76
I have some custom session time charts and a spread chart as well, so yes please proceed a back up

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