Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 18:02:36 +0000



Post From: Cancelation

[2017-07-20 13:52:05]
Sierra Chart Engineering - Posts: 104368
So I don't need to do anything on my side to cancel the data and the platform ?
No.

Now regarding Liffe, yes I had 2 other episodes of bad data today and on monday earlier in the morning ( European time)but it did not take long to get back to normal.
We apologize for this. We will let Barchart know about this and that it is completely unacceptable.


When you say you can use cqg data instead, what would be the procedure to do so ?
The exchange will need to be canceled but this will not go into effect until the end of July. And then you need to have your broker activate the equivalent exchange on the CQG side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing