Support Board
Date/Time: Tue, 16 Sep 2025 10:04:15 +0000
Type Text tool font size changed on update to 2789
View Count: 141
| [2025-09-09 02:41:37] |
| WarEagle - Posts: 79 |
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I updated my software to 2789. I do not recall what version I was on, so I am not sure which version would have actually caused this. But in doing so, all of the Type Text tool drawings on my charts changed to 229pt font, which of course, is huge. I have a lot of text on various workspaces, so this affected a ton of charts. I can manually go in with the Manage Chart Drawings and change them one at a time back to 16 or 20 like they were, but this will be extremely time-consuming. Is there any way to change the whole lot at once or revert to previous settings somehow? I searched the forums, but I didn't see anything related. All the other text settings are unchanged.
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| [2025-09-09 14:30:19] |
| John - SC Support - Posts: 41827 |
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If you are not using a specific font for the Type Text drawing tool (i.e. the Configuration/Properties has the option for "Use Drawing Specified Font" set to "No"), then the "Global Chart Drawing Font" is being used, in which case a one time change will update all the drawings. Refer to the following: Chart Drawing Tools: Global Chart Drawing Font (Global Settings >> Tool Settings >> General >> Drawing Font) If the opposite is the case, then the only way to change the font is for each drawing. This is the first we have heard of this occurring, so we do not know why it would have happened. We would recommend recovering one of the backup chartbooks you have from before you updated and see if you have the same issue. If you do, then we would like to get the chartbook (directly from your backup folder, not the one you actually open and save). Refer to the following: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-09 16:36:31] |
| WarEagle - Posts: 79 |
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Thank you. Unfortunately, "Use Drawing Specified Font" is set to "Yes" for all of these text drawings. I opened several of the backup chartbooks from last month, and they all have the altered font size. Most are the 229pt very large font, but on a couple of charts, the font is now very small (7pt). I am attaching one of the backup chartbooks here that has the very large font. Please let me know if you need anything else. |
Private File |
| [2025-09-09 17:36:22] |
| John - SC Support - Posts: 41827 |
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Were these drawings added using a custom study, or were they entered manually (by hand)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-09 18:05:29] |
| WarEagle - Posts: 79 |
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All manually
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| [2025-09-09 18:21:36] |
| WarEagle - Posts: 79 |
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Also, this might be relevant... Several years ago, I customized the control bar at the top to include text tool items. Just simple 1 through 10 counts that would rotate from the last selected text to the next, so that I could count swings without having to edit each text item. Those were all set to the same font size like 16pt. When I wanted text other than those counts, I just picked one, put it on the chart, and then edited the text or other properties from there. I almost never used the Type Text tool from the Tool menu since the control bar method was faster. If I select one of those now using the control bar in the updated version, the font is in the large 229pt. If I select the Type Text tool from the Tool menu, the default text font size is 16, like normal. Perhaps something changed in the defaults of control bar items? Date Time Of Last Edit: 2025-09-09 18:21:49
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| [2025-09-09 19:28:51] |
| John - SC Support - Posts: 41827 |
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The Control Bar items are related to specific configurations. So you will want to look at the configurations that are associated with those control bar buttons and see how they are set (they should be showing the font of 229 pt). But, even with those configurations changed, once the drawing is on the chart, it has no dependency on the configuration. At that point, it is about the Properties for the drawing (which largely looks the same, but there is a difference on when each applies to a drawing). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-09 20:00:57] |
| WarEagle - Posts: 79 |
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I tested using the control bar text to add it to a chart, and it showed up in the 229 point. Then I checked the settings of the control bar items, and they were all set to 0 point size. So I changed them all to 16 and restarted Sierra. Strangely, the first one now plots in 16 point but all the others still plot in 229 point, despite all having the same 16 point settings in the control bar settings. Either way, it seems I will have no choice but to manually change them on all of my charts, as none of these changes affect the current drawings. It seems like the root cause is some kind of change in how text originating from the control bar is handled. Maybe an update changed the default point values to 0, and so the 229 was assigned automatically. I don't understand how that would affect text already plotted on charts, though. These kinds of things always make me really nervous to update my software. |
| [2025-09-09 20:52:39] |
| Sierra_Chart Engineering - Posts: 20894 |
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The core issue is Microsoft Windows which is an absolute complete abomination and absolute utter trash. We have some sense, of potentially what might be causing this but not totally sure in your case. We do our best to manage the insanity of the Windows operating system. One recent change is that the Point size for drawings is now an unsigned 8-bit integer, rather than a signed 8-bit integer. So therefore you must have had a negative font size previously which now is being reinterpreted as a larger positive size, but from what we remember those negative values should have all been translated to positive point sizes, from negative logical heights. We will have to look into this. There may be some places where this has been overlooked. The way that Sierra Chart manages font sizes, is stable and we have overridden the insanity of the operating system about three years ago. Otherwise, this kind of crazy behavior is something that has always been ongoing since the introduction of Windows 8. There have been two or three changes over the years to manage the insanity of font sizes on the operating system. Let us look and see what we can do because really maybe there is some cases where we did not, normalize the negative logical heights to point sizes, in order to bring, consistent stability to fonts rather than complete deranged behavior. We will check control bars, and existing chart drawings. Give us a chance to look into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-09 20:54:21
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| [2025-09-09 20:58:29] |
| Sierra_Chart Engineering - Posts: 20894 |
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One more comment on this: So we went from a signed, 8-bit integer, to unsigned, because some user wanted to go bigger than 128 points for chart drawings. We accommodated this and then we now have this problem, which is isolated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-09 20:59:13
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| [2025-09-09 22:30:59] |
| Sierra_Chart Engineering - Posts: 20894 |
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We have thought of a solution. We will implement this. No need to change the font sizes, but it would be a very good idea after the new release to gradually reset the font sizes for the custom Text drawings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-11 02:58:17] |
| Sierra_Chart Engineering - Posts: 20894 |
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The new release is available now. This is prerelease version 2792. There is no need to change any font sizes . They will be automatically corrected. You should be fine after updating to this version regarding these abnormally large font sizes. Let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-11 02:58:33
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| [2025-09-11 04:07:54] |
| WarEagle - Posts: 79 |
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Yes, this version fixed all of the large font sizes. Thank you very much! Just as an FYI, I also had a few text items that were changed to 7-point font, which is quite small on my screen, and I've never used anything that small. There are only a few of these, so it is not a problem for me; however, I just wanted to let you know in case there might be something related to whatever caused the very large fonts. |
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