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Date/Time: Sat, 11 May 2024 18:52:48 +0000



Post From: MBO data stay empty

[2024-01-23 15:38:24]
John - SC Support - Posts: 31542
To start with, in order to view MBO data within Sierra Chart, you have to be using our Denali data feed. Refer to the following:
Market By Order Data

Sierra Chart is setup to allow you to get data from us and trade with your chosen trading provider. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

Then, you also need to understand that in order to get data from the CME Group at the non-professional rates, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software for monthly verification. Prop firms do not count towards this requirement, as it is not a personal account. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

The above is why you are not getting the data from us at this time. Your Exchange Agreements were rejected because you did not enter a Clearing Firm or Account Number, and you also need to connect to your live trading account in order to update your "Verified Until" date, which can be viewed at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

If you do not have an account that qualifies for the above, then we recommend the solution outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement

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To summarize:

You need to have a live trading account. Once you have this, then you can redo the exchange agreements at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements

And then once you connect to that live account you will start to get the real-time data for the CME Group from us, which will include the MBO data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing