Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 07 May 2024 07:33:27 +0000
Post From: No longer able to connect
| [2022-06-15 15:44:25] |
| |
|
I was told that Sierra Chart no longer supports ninjatrader brokerages, No this is not the reason because we do nothing technically to prevent the connection. It is really only a case where we want to avoid providing technical support if possible. So we do not know why you cannot connect. That is unknown to us.The official position is all explained here: Using Sierra Chart with Ninja Trader Brokerage (you can read this later) To immediately solve the problem, follow the instructions below: To access historical and streaming market data independent from your Trading service. Follow these instructions.
Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. I've been using a second CQG connection that I purchased from them
What we recommend you do is cancel any additional connections you have through Ninja for Sierra Chart. And then follow the solution here to authorize the CME data at the nonprofessional rates:Easy Solution to CME Funded Trading Account Requirement Regarding the above paragraph, there is no hurry for this. You have an entire month to complete this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-15 15:48:11
|