Support Board

Date/Time: Fri, 26 Apr 2024 03:54:37 +0000

Post From: Chart not loading

[2022-05-15 05:59:56] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we can do the refund but we think there was a misinterpretation about what you were asking about in post #1. We apologize for that. If you have a problem with the chart not loading at all we can help with that. Our response at post #2 was about obtaining real-time data. If you do not get any chart, then open a chart for this symbol: ESM22-CME Instructions: Getting Started, Opening Charts and Basic Trading: Open Chart Let us know that you are getting a chart for this symbol. You will be using the Delayed Exchange Data Feed: Delayed Exchange Data Feed: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing