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Direct MessagesDate/Time: Mon, 29 Apr 2024 03:03:09 +0000
Post From: DTC Client Socket
| [2021-10-31 18:12:43] |
| John - SC Support - Posts: 31159 |
|
You changed to Package 11 and you filled out the agreements, but you did not activate the exchanges for which you want to the get the real-time data. Therefore, you were not getting the data from the Denali Exchange Data Feed. You need to finish go through the Setup Instructions starting at the following link and finish the remaining steps: Denali Exchange Data Feed: Activate the Exchanges (Denali Exchange Data Feed Setup Instructions) Also, you need to have a live, funded, futures trading account in order to get the data from the CME Group at the non-professional exchange fees. The connection to LeeLoo does not count towards this. For more information on this, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that you can connect to in order to fulfill this requirement, then refer to the following service: Easy Solution to CME Funded Trading Account Requirement Also, one final note - before you activate the exchange(s), you may want to wait until November 1. As the exchanges do not pro-rate the fees, so if you activate an exchange today (October 31), you will pay the full amount just for today and then pay the full amount on November 1 for November. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |