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Date/Time: Sat, 25 Mar 2023 14:15:50 +0000

Post From: 480 minute chart doesn't show history

[2021-08-04 14:57:55]
John - SC Support - Posts: 23204
There are a few possibilities. But, the first thing to be aware of is that the historical data from CQG is limited, so that may be the primary issue you are dealing with.

The one item to look into is whether you have that chart as a Continuous Contract or not. It may be that you are not getting data further back due to the contract start date (which is right around that time for Copper). Refer to the information here:
Continuous Futures Contract Charts

In order to ensure that you have the best data feed and the longest history, we really recommend you use the Denali Exchange Data Feed for your data. Refer to the information here:
Denali Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing