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Date/Time: Mon, 29 Apr 2024 11:04:42 +0000



Post From: Presently Have Denali Date Feed Paid Time Available But Cannot Access It

[2021-03-12 15:33:21]
Sierra Chart Engineering - Posts: 104368
Everything looks set up correctly regarding the data feed for your Sierra Chart account.

Here are the Instructions to access the new Settings Windows:
Settings Windows Interface

We want you to open a chart, and then post a copy of the Message Log following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-12 15:33:49