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Date/Time: Thu, 25 Apr 2024 20:45:25 +0000



Post From: Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed

[2021-01-21 00:37:05]
Sierra Chart Engineering - Posts: 104368
Sierra Chart is implementing standard and unified pricing for all Sierra Chart users across our entire user base.

Update: If your Sierra Chart account is with AMP, read this post before contacting AMP:
Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed | Post: 248142

We are going to be releasing new packages this week and which all users will be transferred to before March 1, 2021. These packages have already been released but the prices will be adjusted down to what we show below. So disregard the prices you see on the packages page.

If you pay for Sierra Chart through a broker, your price will be the one month package price. You will not be able to take advantage of the multi-month discount (up to 6 months) through a broker. You will have to start to pay for Sierra Chart directly if you want to take advantage of multi-month payment discounts. Multiple month discounts are shown here:
Description of Service Packages and Pricing: Multiple Month Purchase Discount (This table does not yet show the reduced prices which will go into effect near the end of January 2021)

All of this goes into effect March 1, 2021. It is important we get this done and over with now without delays.

The following are the new packages:

-Standard Package + Denali Data Feed: 28 USD/month (Package 10)

-Advanced Package + Denali Data Feed: 38 USD/month (package 11). (Note: This package is needed for the new upcoming EUREX EOBI data feed)

-Advanced Package with market by order functionality + Denali Data Feed: 60 USD/month (package 12)

More information about the Denali Data Feed is here:
Denali Exchange Data Feed

As you can see these packages only have increased by 1 USD per month.

Even though the packages include the Denali data feed, this data feed is not actually used until you actually activate and pay for the corresponding exchange fee for the exchanges that you want through this data feed.

Users on package 3 will be moved to package 10. Users on package 5 will be moved to package 11. Market by order functionality will be removed from all packages except Package 12.

As you can see the Denali data feed is now included with all packages and there is no longer a separate cost. So for anyone using the Denali Exchange Data Feed currently, you are now receiving a lower price.

If you have been getting Sierra Chart for free or discounted through a particular broker and then there is now a cost for Sierra Chart in March 2021 or a little higher cost and going forward, please understand that Sierra Chart is an excellent value. These are already incredibly low prices, especially with all of the massive price inflation that we have in the monetary bases of the major currencies. With this massive inflation, Sierra Chart prices are shockingly cheap.

And it is not a problem for there to be a cost for Sierra Chart in March or a small price increase when you previously have been receiving it for free or discounted all of this time. This is simply a non-issue. Do not take this negatively. You can then decide what you want to do thereafter, after you have a chance to think about this rationally and look at practical reality and realize it is very fair and you are getting an incredible deal and you got an incredible deal previously with paying nothing or a substantial discount. And now you are also getting access to the Denali data feed and all of the market data capabilities and historical data it provides!

One thing you can do to reduce your monthly cost if you have been paying for Sierra Chart through a broker is pay for Sierra Chart directly through this website which is supported and we will give you instructions with how to do that, and take advantage of the multiple month discount:
Description of Service Packages and Pricing: Multiple Month Purchase Discount (This table does not yet show the reduced prices which will go into effect near the end of January 2021)

We may sometime in 2021, this is not definite, only support CQG on the Advanced Packages. And this is only 38 USD per month. And this includes the Denali Exchange Data Feed.

If you are a CQG user trading EUREX or CME you can consider moving to the Sierra Chart Order Routing Service. More information about this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

These packages will also provide Historical Daily data for all supported Trading services. So the change regarding Historical Daily data that occurred at the end of December 2020 related to Interactive Brokers and CQG will no longer apply. You will now have access to Sierra Chart provided Historical Daily data.

If you are a CQG or Interactive Brokers user, in order to use the comprehensive and complete Sierra Chart Historical Intraday data, you then need to just pay the corresponding exchange fee for the exchanges you need market data for. Then all of the historical and real-time data is provided by Sierra Chart in the best possible way, which works very well with Sierra Chart. On the historical data component of this, this will include 10+ years of historical tick by tick data.

If you are trading EUREX or the CME markets, you will get the best order routing, with the Sierra Chart order routing service:
Sierra Chart / Trading Technologies Futures Order Routing Service

Also the Denali Exchange Data Feed will be including EUREX data, we expect before the end of January 2021. And this is the very best EUREX data feed in the world:
New Upcoming EUREX Full Order Book Data Feed (Now Available!)

Objectives:
-Include Denali Exchange Data Feed which over time will have additional exchanges added.

-Comprehensive historical and real-time data through the Denali Exchange Data Feed which is necessary when using Sierra Chart with external trading services which have limited historical data capability.

-All users are now on the same price. We will not be doing any discounts for anyone. It is not a valid argument to say that you are with some group or a particular broker and you are entitled to a discount. Sierra Chart is already very cheap as it is and we have substantial expenses, with exchange connectivity which we are expanding upon. And we cannot have all kinds of different prices, and continuous questions coming up related to that. There is one price for everyone.

-If you are paying for Sierra Chart through a broker, there are no restrictions with functionality any longer. You have the full Sierra Chart functionality according to what is documented here:
Description of Service Packages and Pricing

-Market by order data is now available through a separate package.

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Note: If your account is with AMP do not contact them at all about this posting. If you have questions post them on the Sierra Chart Support Board and we will help you. Under no circumstances do we want AMP to be burdened with anything in this thread, we will handle all of that ourselves with them.

And it is perfectly fine and acceptable and proper for AMP users who are getting Sierra Chart for free all of this time to then have a monthly fee with the massive amount of functionality and services that we provide, is necessary for Sierra Chart to function properly, and for the excellent engineering provided. This is only proper and legitimate and acceptable. And we do not want to hear any complaints otherwise.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-02 19:36:09