Support Board

Date/Time: Tue, 30 Apr 2024 00:04:51 +0000

Post From: SC 2215 just goes away all the sudden. Crashes?

[2021-01-12 16:42:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Almost certainly this is going to be a Windows operating system problem. When we have seen issues like this in the past it has been an operating system level issue. At this point we believe this to be an operating system level issue but we will look. But last time we looked, we wasted an immense amount of time on a Windows operating system problem. That was 100% clear. Try running Sierra Chart in safe mode: Sierra Chart - Software Login Instructions: Using Safe Mode Enable this option: General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log) When you have the issue again, provide the latest Message Log file but it is not likely to give us anything useful: Message Log: Automatically Saving Message Log to File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-12 16:43:51