Date/Time: Mon, 26 Feb 2024 04:35:42 +0000
Post From: Real-time data not working
|John - SC Support - Posts: 29363
The problem is that you do not have a trading account that you can connect to in order to validate that you qualify for the lower-priced Non-Professional exchange fees from the CME Group.
This results in both the rejection of the agreements that you have signed, as well as a check that we make to ensure that you have connected to your trading account at least once a month.
You can find more information on this topic here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
We recommend the following service to overcome the issue of not having a trading account:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing