Support Board

Date/Time: Sat, 18 May 2024 08:44:29 +0000

Post From: Multiple connections in SC

[2020-05-17 10:01:32] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It looks as though that you did start those instances with File >> New Instance. So there should not be any problem. Tell us the symbol of one of the charts that is not updating in the sub instance, and provide the Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- However, please wait until Sunday evening when the markets open. For any CME Group symbol you are not paying for real-time data for, you will automatically receive delayed data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-18 08:22:03