Support Board

Date/Time: Sun, 19 May 2024 12:15:08 +0000

Post From: IB not working

[2020-04-09 19:35:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Just tell us one of the symbols you are having problem with. Just one symbol. Just one symbol. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Also understand that we do not provide support for Interactive Brokers data and you really should be using one of the Sierra Chart Data Feeds: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-09 19:36:24