Support Board
Date/Time: Tue, 16 Sep 2025 05:51:57 +0000
Post From: IB not working
| [2020-04-09 19:35:30] |
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Just tell us one of the symbols you are having problem with. Just one symbol. Just one symbol. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Also understand that we do not provide support for Interactive Brokers data and you really should be using one of the Sierra Chart Data Feeds: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-09 19:36:24
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