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Date/Time: Sun, 28 Apr 2024 23:00:39 +0000



Post From: Find symbol: Berkshire stocks symbol

[2020-03-20 18:35:00]
Sierra Chart Engineering - Posts: 104368
Did you want to trade from Sierra Chart or just use Sierra Chart for charting?

Right now, when i switch to "SC Data - All services", i am stuck at "Waiting to download historical data".
We can help with this.

First, make sure the symbols of the charts are correct. This command will help with that:
Edit Menu: Edit >> Translate Symbols To Current Service

And then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

If you still have a problem:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 2 minutes, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-20 18:40:25