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Date/Time: Tue, 14 May 2024 13:45:11 +0000



Post From: User Email Question

[2019-10-04 09:52:49]
Sierra Chart Engineering - Posts: 104368
No this definitely does not have to do with Rithmic data. A problem like this would be more likely to be encountered with CQG rather than Rithmic. Rithmic data is processed on a background thread.

There must be some other reason for the problem and they should find the answer in this help topic:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

For futures options trading, we recommend either of these two services:
CQG Trading Platform Service
Sierra Chart / Trading Technologies Futures Order Routing Service

Since with these services you can get a listing of the available options symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-04 09:53:05