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Date/Time: Sun, 19 May 2024 08:35:32 +0000



Post From: CQG live data is jumping

[2019-07-09 17:36:41]
Sierra Chart Engineering - Posts: 104368
We have noticed this with CQG as well. Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers



And re-download the affected data:
Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method)

We hope users are starting to realize the problems with CQG more and more. A problem like this should never happen and it is not due to any error on our side. We checked now.

Consider using this data feed instead:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing