Support Board

Date/Time: Sat, 04 May 2024 20:59:20 +0000

Post From: Historial Data Only Going Back to 2017 on Package 5

[2018-12-22 20:57:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is no need for all of this information. We just simply need to know that there is missing data and you can post an image of the chart following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and following these procedures here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Follow those procedures step-by-step. Do not skip any step including optional steps. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing