Support Board
Date/Time: Sat, 21 Mar 2026 02:49:19 +0000
Denali and Apex Confusions
View Count: 26
| [2026-03-20 15:16:28] |
| User632064 - Posts: 8 |
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I am using Sierra with Denali/Teton (AMP futures). On the other side I want to check out APEX (Rhithmic) with Sierra Charts and Denali Data feed. Connecting to Apex works, but now the lookback time of bar charts is limited to a couple of days only (Using Continous Futures Contract, Volume Based Rollover, Back Adjusted). Not sure if there are issues with the symbol mapping? Using historical (locally saved data), or if SierraCharts is using just the Rhitmic data (despite I want to use Rhitmic only for execution). BTW. I saved my standard chartbook to another version for APEX tryout. I used that chartbook for my AMP Denali/Teton setup (DOM, VpP/TPO, Footprint, 5min, 30min). Whats weird is that the daily VbP/TPO profiles range back 6 month, but all other charts are limited now. Should I install a complete new instance for the Apex thing? Is there a confusion on symbol mapping? Not sure how to set things straight. |
| [2026-03-20 19:56:49] |
| Sierra_Chart Engineering - Posts: 23277 |
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We would recommend setting up a separate installation of Sierra Chart to use with Rithmic. Instructions: Using Multiple Data and Trading Services at the Same Time or if SierraCharts is using just the Rhitmic data (despite I want to use Rhitmic only for execution). To make sure this is done right, follow the instructions here:Denali Exchange Data Feed: Integration with Trading Services And when you are using a Chartbooks set up for one service and you want to use it with another service, you need to translate the symbols in it: Edit Menu: Edit >> Translate Symbols To Current Service And if there is missing data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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