Support Board
Date/Time: Tue, 16 Dec 2025 00:59:33 +0000
[Sticky] [Locked] - Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off
View Count: 3709
| [2025-10-24 17:15:41] |
| Sierra_Chart Engineering - Posts: 21852 |
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We have had various reports, from time to time and more recently with issues where Chart and Chartbook tabs within the main Sierra Chart window are not visible even though they are enabled: General Settings Window: Chartbook Tabs (Global Settings >> General Settings >> Windows) And issues with portions of a chart window being cut off within the main window under certain conditions. Although some issues like this ( portions of a chart being cut off) may relate to the hiding of the chart Title bars and we may not be able to solve those problems when they occur. The above problems relate to what is called the MDI client window which is part of the multiple document interface functionality from Microsoft: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface We know that these problems, relate to behavior issues, at the operating system level with this functionality (This also includes additional problems from MFC as well). The greater incidents of these problems, relates to malfunctions in the OS in particular with newer versions of Windows since Windows 7. And being there are a greater incidence of these problems recently, it must relate to Windows 10/11 updates. This functionality has not changed in Sierra Chart in recent years. There have been no changes. And we know these quirky behaviors, are at the OS level. The only proper solution to these problems is for us to develop our own multiple document interface functionality. We are doing this now and we expect this to be done, no later than the end of November and we may have it all done in about 2 to 3 weeks. However, we just simply want to allow an entire month to be safe. So basically we are creating our own multiple document interface functionality, equivalent to this: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface It is going well easier than we thought, and we expect to have it done quickly but we just do not want to underestimate the total time. One good result of this, is that once this is done, there can be multiple windows within the same instance of Sierra Chart, providing multiple document interface functionality. This has been a long requested feature. Although that would be additional development that we would look at doing later. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-11 04:32:52
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| [2025-10-29 01:53:53] |
| Sierra_Chart Engineering - Posts: 21852 |
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We want to update this thread, we are going to be successful, building our own multiple document interface functionality completely independent of the operating system. We have come to the determination that we will need to construct our own title bars within the child windows of the main window. This is not a problem and will be much better. You will be able to control the color of the title bar, long asked for, you will be able to control the width of the title bar, and the size of the minimize, maximize/restore, and close boxes. Everything will be fully controllable by you. In detail. And it will all function properly. But we do not think this will all be done, for about 1.5 months. There are a lot of details to all of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-31 04:05:27] |
| Sierra_Chart Engineering - Posts: 21852 |
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We are very happy with the way the development is going, and we will be able to accomplish detachable Chartbooks, where an entire Chartbook can be in its own window with multiple child windows. Therefore, multiple instances of the multiple document interface. It is also very clear, that bypassing the operating system title bars, solves us so many problems and gives us so much customizability. We think a lot of the unusual behavior problems related to title bars, are all going to go away. It just shows how "bad", the Windows OS is. Another thing, is there will be, a true, and reliable, virtual area, in the main window in any detachable Chartbooks where, you will be able to specify as a percentage, how much larger the virtual area is, within the main window. For example 200%, and therefore you will have a scrollable area twice the size, of the main window and can scroll, all of the child chart windows around vertically and horizontally. This will all be user configurable, the percentage and whether you want this enabled or not. The title bar, minimize, maximize/restore, and close boxes will follow, the Windows 7 classic appearance. So they may look different, then what you see in your own OS configuration. This will all work perfectly and reliably. Not all of the garbage, we deal with with Windows. Once again, we see just how "bad" the Windows OS is, with virtually everything that they do. Also, our own title bars are just about done and they should be done, by the middle of next week or possibly, this Friday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-31 04:11:27
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| [2025-11-03 23:48:43] |
| Sierra_Chart Engineering - Posts: 21852 |
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The development of the Sierra Chart implemented multiple document interface is now done, and we are going to start integrating it into the main window and the MDI child windows and the detachable windows to replace, the garbage MFC from Microsoft which those dummies/retards cannot do right after trillions of dollars and 40 years. And there is support, a reliable MDI virtual space that actually works, to enlarge the desktop larger than what you can actually see and scroll around with scrollbars. And there is support, for multiple instances, of the multiple document interface, one for each Chartbook although that implementation will come later. We did this in less than a week, for may be little more than 5000 USD. This was accomplished, by one programmer, with the assistance of two other programmers. We also want to comment, that the extreme detriment, that users of Windows are going to be facing. Microsoft wants you as a slave, and wants to dominate and control you. Windows 11 is not your friend. Windows does have to be abandoned. There is simply no other choice. And we are doing what we can to be able to support that, by moving closer to being able to port Sierra Chart to another OS. And what we are doing here, puts us significantly closer to that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-04 18:52:26
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| [2025-11-08 03:13:54] |
| Sierra_Chart Engineering - Posts: 21852 |
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We do think this problem will be gone with all of the development: And issues with portions of a chart window being cut off within the main window under certain conditions. Although some issues like this ( portions of a chart being cut off) may relate to the hiding of the chart Title bars and we may not be able to solve those problems when they occur. By removing the use of MFC (Microsoft Foundation Classes), and the Microsoft Windows title bars, there is a great degree of control and directness how windows are managed, and a lot of issues and complexity, being completely bypassed. You will also find no other charting and trading platform, that has a direct interface, to Microsoft Windows, and soon we hope to Linux. We can safely say, that this is true. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-08 03:15:25
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| [2025-11-08 06:21:26] |
| Sierra_Chart Engineering - Posts: 21852 |
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This looks exciting: https://gitlab.winehq.org/wine/wine/-/wikis/Winelib-User's-Guide Once we get Sierra Chart off of MFC which is still a fair amount of work because there are a lot of these old "dialog" windows which still have to be converted but we are going to get through those in 2026. We can then, use the above to compile Sierra Chart directly on Linux without much work. And then over time we can and will go direct, to the Linux APIs, or libraries, for things like network I/O and file I/O and once that is done and being that Sierra Chart supports OpenGL there should not be anything more to have a high-performance application on Linux. And maybe this is just enough to use, this wine library, to deliver of good performance on Linux. In any case, Sierra Chart will be a native application for Linux, or nearly so, once we can get off of MFC, and use the above library. At the very least it will not require direct use of Wine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-05 09:55:06
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| [2025-11-09 22:32:36] |
| Sierra_Chart Engineering - Posts: 21852 |
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While Microsoft is continuously taking more freedom away from users, and wants to dominate and control you, Sierra Chart continues to add more features to make Sierra Chart more customizable. For example, in Global Settings >> General Settings >> GUI >> Main Title Bar Fields to Display, you can now customize exactly what fields of information you want to see in the title bar. And with the changes described in this thread, you will be able to control the title bar color of the MDI windows, and the detached windows for charts and spreadsheets, the font and also whether the text in the title bar is centered or left aligned. For the font and color, that is separately controllable for active and inactive title bars. As well as, the height in pixels of the title bars. This is controllable independently for active and inactive title bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-12 04:29:39
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| [2025-11-14 18:02:37] |
| Sierra_Chart Engineering - Posts: 21852 |
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We want to update this thread. This work is not going to be done until the end of November. It is very extensive, the changes required to migrate away from this MFC trash from Microsoft. The more we work with it the more we realize how much of a mess that actually is. They truly made a mess of it. Microsoft is a very good example, of a large company who has benefited from the widespread adoption of the Windows operating system and has benefited from all of the software development it done for Windows by developers around the world, but they are bunch of big-time retarded idiots with what they have created with Windows. They are not deserving at all of the trillions they have received. Same as government. And we will complain about government no matter what anyone says. It is an absolute total abomination that does not deserve a penny from anyone. And yet they just take more and more from people. And then they come up with these lunatic concepts, that CO2 is causing global warming. An absolute total outright lie, as an excuse to steal more from people. Like someone said, why is it that Noah did not pay the government at the time more in taxation rather than building an ark for the great flood that was coming. The basic point we are trying to make, is that humanity puts up with so much stupidity and wrongdoing and insanity, from big organizations. It is absolutely completely astounding. We could talk about a lot of complaints also about the industry we are in as well. And all of the above does relate to, why it is, that sometimes tops or bottoms of charts get cut off, when using control bars and tabs. We simply have to develop this functionality completely ourselves for it to work right. Self-sufficiency is the key. That is the key independence and self-sufficiency. And doing things right and working hard. Not a universal basic income! Everything is all interrelated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-14 18:11:38
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| [2025-11-22 08:24:43] |
| Sierra_Chart Engineering - Posts: 21852 |
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The work described in this thread is nearly done. It is primarily completed. This was a major development task. We have been successful. There is still some more work to do. We should have this ready by Thanksgiving and we will also put out a video explaining how the new functionality works. The customizations you can do for window title bars is very nice. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-22 17:37:54
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| [2025-11-22 22:32:37] |
| Sierra_Chart Engineering - Posts: 21852 |
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We are making a release now. This should just be considered for testing purposes. The window borders are not colored properly for MDI child windows, and the virtual space functionality is not yet working. The version is: 2814 You can update by following the instructions here to install a specific version: Software Download: Full Control Rollback Procedure The version will be out in a few minutes from now. The title bar fonts for MDI child windows is controlled through Global Settings >> Graphics Settings >> Fonts. And there are various settings controlling title bars in Global Settings >> Graphics Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings. Including settings to control the names of the menu commands placed on the main menu bar when a child window is maximized. To be able to minimize it, restore it or close it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-22 22:37:36
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| [2025-11-22 22:55:43] |
| Sierra_Chart Engineering - Posts: 21852 |
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The new version is now out and the only way to access it is as described in post #10. And this is just for testing only. This definitely should be resolved: We have had various reports, from time to time and more recently with issues where Chart and Chartbook tabs within the main Sierra Chart window are not visible even though they are enabled:
General Settings Window: Chartbook Tabs (Global Settings >> General Settings >> Windows) And issues with portions of a chart window being cut off within the main window under certain conditions. Although some issues like this ( portions of a chart being cut off) may relate to the hiding of the chart Title bars and we may not be able to solve those problems when they occur. The way in which, the MDI client window as it is called is managed and controlled, is very different with the changes, and is all under direct Sierra Chart control. If there still are any of the above issues, we need to know so we can resolve those but we would not expect these issues to continue to exist. The operating system no longer has any control over the MDI client window. Other than providing the basic window but it is just an ordinary window that Sierra Chart manages itself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-22 22:57:03
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| [2025-11-22 22:58:52] |
| Sierra_Chart Engineering - Posts: 21852 |
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Something has come to mind, and that is, the functionality to remove a title bar and automatically hide title bars. None of this has been tested and will not work properly. And we recommend not removing the title bars. Instead, what you need to do is on an inactive window just use a smaller height for the title bar and a smaller font. We might actually remove the functionality to remove a title bar because there should no longer be a need for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-23 00:31:06] |
| Sierra_Chart Engineering - Posts: 21852 |
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Regarding post #12, and the ability to remove title bars, we will keep that functionality but it needs to be implemented. Being that title bars are now drawn by Sierra chart, this problem absolutely will be gone: Although some issues like this ( portions of a chart being cut off) may relate to the hiding of the chart Title bars and we may not be able to solve those problems when they occur.
There will be no possibility of an issue like this again. None. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-03 05:57:40] |
| Sierra_Chart Engineering - Posts: 21852 |
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There are two actions which cause or potentially cause visual display issues with the new MDI functionality. Moving an MDI chart within the main window by grabbing and dragging the title bar, and scrolling the virtual space (still in development). These actions require redrawing, of the container window background, and also redrawing of the affected charts because portions of charts, are being uncovered and need to be redrawn. If we do immediate redrawing, then there is no obvious visual effect, but based upon user feedback, this causes a significant performance issue. So we will add an option for either immediate or delayed redrawing. And leave it up to users as to how they want to handle this. If there is a visual effect it is only temporary and is under a second. Until the affected portions of the container window background, and charts are redrawn. Another option we will add, is the ability to use an outline, when moving an MDI window. So you will just see an outline rectangle and the window will not actually be moved until you release the left pointer/mouse button. This will solve the graphics issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-03 07:30:29
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| [2025-12-05 17:36:03] |
| Sierra_Chart Engineering - Posts: 21852 |
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Based on some postings, one thing that seems to be the case is that users are not aware that title bars for MDI windows, the windows within the main Sierra Chart window, are fully customizable by you. Far beyond, what any operating system offers. These are all of the related settings: Graphics Settings: Fonts and Text Appearance (The font displayed in the title bar is fully configurable, and based on it whether it is active or inactive) Graphics Settings: Window Title Bar General Settings Window: Multiple Document Interface (MDI) and Custom Title Bar Settings (Global Settings >> General Settings >> GUI) The window border color is still not yet implemented by us. A lot of additional work has been done, and issues resolved and we will have a new release out this evening. The virtual space functionality is also fully done and works very well. This lets you enlarge, the area used by the MDI Windows, up to 10 times and you can scroll around. The final changes are not yet released. We also figured out, how to support outline moving of child windows to avoid the various graphics issues. And we are also adding options to control redraw behavior, to eliminate that effect but it will increase CPU usage but that will not be necessary with the outline moving of child windows. We do not recommend to be using these prerelease versions, if you are just going to put out complaints. That is not helpful to us, and is completely meaningless to us anyway. There are serious and real and unacceptable issues, that we are resolving with these changes that we describe in the first post. These complaints, from users are like some users wanting the old dialog windows back (For example the Chart Settings window). Those all dialogs are absolute utter trash in so many ways. Complete trash from Microsoft and we have replaced, years ago, the Chart Settings window with the new format, and other windows, and they are absolutely superior. And at this point no one can argue against them. There is not any valid arguments whatsoever. And there are incremental improvements, being made, and actually released but not yet documented, with the Drawing Tool Configuration/Drawing Properties windows. For example, the 8 Quick configuration buttons can be enabled: Global Settings >> Tool Settings >> General >> Show Quick Configuration Load Buttons as Permanent Buttons: Yes Documentation for the new Settings Windows: Settings Windows Interface: New Chart Settings Window If we were to bring back the old Chart Settings window dialog, the complaints are going to be, that it is absolutely terrible and going backwards and we are certain that is exactly the commentary that it is going to be given. We will be told, we are going backwards and is like an Atari game, this is like the days of DOS, this is like the 80s or the 90s. Completely silly and meaningless comments like this. This all comes across as a complete joke to us. And we remember, when we removed, this piece of trash Microsoft Status Bar integrated with the main window and people complaining about that. We replaced it with the Compact Tool Values Window which is absolutely superior. There are some things that we are doing, which are necessary and are right and we know for a fact that they will over time be properly accepted by users. And that there is no valid complaint here whatsoever. None. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-05 17:51:33
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| [2025-12-05 19:07:03] |
| Sierra_Chart Engineering - Posts: 21852 |
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In addition to post #15, another thing, that we find with development tasks like what we are doing in this thread, is that there is a large code cleanup and reorganization of code for the better. This always happens because when we implement software functionality completely ourselves, there is a simplification of the code rather than all of the complexity of the operating system or whatever API we are working with. So there is a simplification and better code organization with window related code and menu and keyboard shortcut handling, in this case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-05 19:08:24
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| [2025-12-06 00:05:01] |
| Sierra_Chart Engineering - Posts: 21852 |
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Once again we expect a new release this evening, with everything fully completed and all issues resolved. All previous versions since 2813, will be locked out. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-06 00:05:11
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| [2025-12-08 14:44:03] |
| Sierra_Chart Engineering - Posts: 21852 |
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Prerelease version 2825 has been released. It resolves a flicker problem, of the menu and title bar area, of a detached chart/spreadsheet window. We expect all the development related to this functionality described in the first post to be completed, today or tomorrow (December 9, 2025). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-08 14:44:46
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| [2025-12-09 05:26:06] |
| Sierra_Chart Engineering - Posts: 21852 |
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Outstanding items: System menu at the top left of MDI child windows. We see why this is needed. When moving an MDI child within the larger virtual space, when you are at a boundary, automatic scrolling of the virtual space. We will be releasing a new version, 2826, tonight. If there are any outstanding issues we will need to know because from what we can see everything is complete other than the above. We will also make a video, with how everything works. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-09 05:26:19
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| [2025-12-09 14:50:28] |
| Sierra_Chart Engineering - Posts: 21852 |
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One small change, is going to be made today, related to the drawing of a Spreadsheet window to ensure all of the child windows get drawn.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-09 15:52:13] |
| Sierra_Chart Engineering - Posts: 21852 |
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This was a very large development task. Although not as involved as CME iLink integration. If there any issues we will take care of those. This is a major accomplishment to solve various problems, which are serious issues as described in the first post, and make windows within Sierra Chart much more under our control and away from the utter retarded garbage of the Windows operating system. We do not want to hear about any complaints. Those are not helpful. And will be completely ignored. If there any issues we will take care of them. The only thing that is a little different, is that currently we do not have a system menu at the top left of an MDI child. This will be added. And the Minimize, Restore, and Close buttons that are normally at the far right of the menu level, on the main window, are implemented as menu commands. They are right of the Help menu, and there is a separator between the Help menu and them. You can adjust the exact text of that separator. And you can adjust the names of those menu commands in Global Settings >> General Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-09 15:55:29
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| [2025-12-09 18:39:36] |
| Sierra_Chart Engineering - Posts: 21852 |
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Another thing we have noticed is that the scrollbars in charts automatically disappear when there is nothing to scroll through. This is a side effect of not using MFC. Somehow it had a patch for this. We are sure that many users will like this we would think, but we will fix this to keep them always persistent and add an option to automatically hide them if there is nothing to scroll. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-10 02:07:23] |
| Sierra_Chart Engineering - Posts: 21852 |
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We are putting out a new release. Version 2827. There are outstanding, control position and display issues with Spreadsheet windows. This will be resolved. System menu is implemented for MDI child Windows but there is no graphical display of it on the top left of the title bar for an MDI child window, yet. When you minimize a MDI child window, there was not proper handling of any of the buttons: Restore, Maximize, Close. This is resolved in 2827. We have heard, that the Maximized position is not always correct for a MDI child. We made a change that might help with this but we do not know. Since we do not see this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-10 18:06:49
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| [2025-12-10 18:02:05] |
| Sierra_Chart Engineering - Posts: 21852 |
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We are also suspecting, that the problem that many users have when using two or more monitors, where when opening a Chartbook, that the size and position or at least the position of the chart Windows do not get restored to the correct monitor and position they were at when the Chartbook was closed and saved, is now resolved. We would like to know if this problem is resolved in this version. Related to the above you will need to make sure this particular setting is set as follows: Global Settings >> General Settings >> GUI >> Application GUI >> Use Alternate Window Placement Method (Restart required): No And there will be no longer a need for this setting. If the above is true, MFC was the culprit all along. We are simply being proven right, with what we are doing. This is abundantly clear. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-10 18:05:51
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| [2025-12-10 21:13:47] |
| Sierra_Chart Engineering - Posts: 21852 |
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We are seeing an unusual problem with the scrollbar at the bottom of the chart. Based upon the number of bars loaded in the chart, and the bar spacing the scrollbar can become disabled. When it is in this state, it is no longer automatically hidden by the operating system but if you try to interact with it , then all input to the main window and the active chart stops. You then have to go to another program and back to Sierra Chart to allow input again. Very strange behavior. Something related to the operating system. Thinking about what we can do. We probably just cannot allow the bar to go into a disabled state. Just another example, where nothing in the Windows operating system is trustworthy. Would be best for us to build our own scrollbar. Others have posted as well about, the scrollbar automatically hiding. It is a Windows issue of some sort. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-10 21:14:32
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