Support Board
Date/Time: Fri, 31 Oct 2025 06:11:48 +0000
[Sticky] [Locked] - Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off
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| [2025-10-24 17:15:41] |
| Sierra_Chart Engineering - Posts: 21266 |
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We have had various reports, from time to time and more recently with issues where Chart and Chartbook tabs within the main Sierra Chart window are not visible even though they are enabled: General Settings Window: Chartbook Tabs (Global Settings >> General Settings >> Windows) And issues with portions of a chart window being cut off within the main window under certain conditions. Although some issues like this ( portions of a chart being cut off) may relate to the hiding of the chart Title bars and we may not be able to solve those problems when they occur. The above problems relate to what is called the MDI client window which is part of the multiple document interface functionality from Microsoft: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface We know that these problems, relate to behavior issues, at the operating system level with this functionality. The greater incidents of these problems, relates to malfunctions in the OS in particular with newer versions of Windows since Windows 7. And being there are a greater incidence of these problems recently, it must relate to Windows 10/11 updates. This functionality has not changed in Sierra Chart in recent years. There have been no changes. And we know these quirky behaviors, are at the OS level. The only proper solution to these problems is for us to develop our own multiple document interface functionality. We are doing this now and we expect this to be done, no later than the end of November and we may have it all done in about 2 to 3 weeks. However, we just simply want to allow an entire month to be safe. So basically we are creating our own multiple document interface functionality, equivalent to this: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface It is going well easier than we thought, and we expect to have it done quickly but we just do not want to underestimate the total time. One good result of this, is that once this is done, there can be multiple windows within the same instance of Sierra Chart, providing multiple document interface functionality. This has been a long requested feature. Although that would be additional development that we would look at doing later. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-24 17:22:16
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| [2025-10-29 01:53:53] |
| Sierra_Chart Engineering - Posts: 21266 |
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We want to update this thread, we are going to be successful, building our own multiple document interface functionality completely independent of the operating system. We have come to the determination that we will need to construct our own title bars within the child windows of the main window. This is not a problem and will be much better. You will be able to control the color of the title bar, long asked for, you will be able to control the width of the title bar, and the size of the minimize, maximize/restore, and close boxes. Everything will be fully controllable by you. In detail. And it will all function properly. But we do not think this will all be done, for about 1.5 months. There are a lot of details to all of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-31 04:05:27] |
| Sierra_Chart Engineering - Posts: 21266 |
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We are very happy with the way the development is going, and we will be able to accomplish detachable Chartbooks, where an entire Chartbook can be in its own window with multiple child windows. Therefore, multiple instances of the multiple document interface. It is also very clear, that bypassing the operating system title bars, solves us so many problems and gives us so much customizability. We think a lot of the unusual behavior problems related to title bars, are all going to go away. It just shows how "bad", the Windows OS is. Another thing, is there will be, a true, and reliable, virtual area, in the main window in any detachable Chartbooks where, you will be able to specify as a percentage, how much larger the virtual area is, within the main window. For example 200%, and therefore you will have a scrollable area twice the size, of the main window and can scroll, all of the child chart windows around vertically and horizontally. This will all be user configurable, the percentage and whether you want this enabled or not. The title bar, minimize, maximize/restore, and close boxes will follow, the Windows 7 classic appearance. So they may look different, then what you see in your own OS configuration. This will all work perfectly and reliably. Not all of the garbage, we deal with with Windows. Once again, we see just how "bad" the Windows OS is, with virtually everything that they do. Also, our own title bars are just about done and they should be done, by the middle of next week or possibly, this Friday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-31 04:11:27
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