Support Board
Date/Time: Tue, 16 Dec 2025 00:52:56 +0000
Post From: Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off
| [2025-12-10 21:13:47] |
| Sierra_Chart Engineering - Posts: 21852 |
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We are seeing an unusual problem with the scrollbar at the bottom of the chart. Based upon the number of bars loaded in the chart, and the bar spacing the scrollbar can become disabled. When it is in this state, it is no longer automatically hidden by the operating system but if you try to interact with it , then all input to the main window and the active chart stops. You then have to go to another program and back to Sierra Chart to allow input again. Very strange behavior. Something related to the operating system. Thinking about what we can do. We probably just cannot allow the bar to go into a disabled state. Just another example, where nothing in the Windows operating system is trustworthy. Would be best for us to build our own scrollbar. Others have posted as well about, the scrollbar automatically hiding. It is a Windows issue of some sort. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-10 21:14:32
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