Support Board
Date/Time: Fri, 31 Oct 2025 06:11:44 +0000
Post From: Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off
| [2025-10-24 17:15:41] |
| Sierra_Chart Engineering - Posts: 21266 |
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We have had various reports, from time to time and more recently with issues where Chart and Chartbook tabs within the main Sierra Chart window are not visible even though they are enabled: General Settings Window: Chartbook Tabs (Global Settings >> General Settings >> Windows) And issues with portions of a chart window being cut off within the main window under certain conditions. Although some issues like this ( portions of a chart being cut off) may relate to the hiding of the chart Title bars and we may not be able to solve those problems when they occur. The above problems relate to what is called the MDI client window which is part of the multiple document interface functionality from Microsoft: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface We know that these problems, relate to behavior issues, at the operating system level with this functionality. The greater incidents of these problems, relates to malfunctions in the OS in particular with newer versions of Windows since Windows 7. And being there are a greater incidence of these problems recently, it must relate to Windows 10/11 updates. This functionality has not changed in Sierra Chart in recent years. There have been no changes. And we know these quirky behaviors, are at the OS level. The only proper solution to these problems is for us to develop our own multiple document interface functionality. We are doing this now and we expect this to be done, no later than the end of November and we may have it all done in about 2 to 3 weeks. However, we just simply want to allow an entire month to be safe. So basically we are creating our own multiple document interface functionality, equivalent to this: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface It is going well easier than we thought, and we expect to have it done quickly but we just do not want to underestimate the total time. One good result of this, is that once this is done, there can be multiple windows within the same instance of Sierra Chart, providing multiple document interface functionality. This has been a long requested feature. Although that would be additional development that we would look at doing later. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-24 17:22:16
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