Support Board
Date/Time: Sat, 16 Aug 2025 23:09:58 +0000
Connection Problem
View Count: 51
| [2025-08-15 16:44:30] |
| codeWte - Posts: 2 |
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Hello, I'm writing to you because I'm experiencing a problem when I change chartbooks. When I try to open a new chartbook, I get this message (see attachment). This problem is the same when I try to add assets to my Boardquote. Furthermore, I purchased the 12th subscription to access the MBOs; once I add the columns to my DOM, I get no values. Can you help me? Thank you in advance, Date Time Of Last Edit: 2025-08-15 20:20:02
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 Capture d'écran 2025-08-15 174316.png / V - Attached On 2025-08-15 16:44:24 UTC - Size: 2.12 KB - 11 views |
| [2025-08-16 15:49:24] |
| Sierra_Chart Engineering - Posts: 20651 |
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That message by itself is not an issue. To improve Historical Intraday data download performance, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance What symbol do you want market by order data for?: Furthermore, I purchased the 12th subscription to access the MBOs; once I add the columns to my DOM, I get no values.
Just tell us about one symbol only. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-16 15:49:40
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| [2025-08-16 17:27:38] |
| codeWte - Posts: 2 |
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Bonjour à vous, Je souhaites ajouter l'ensemble des symbole du cme |
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