Support Board
Date/Time: Tue, 02 Dec 2025 03:33:02 +0000
Trading Leves Study ~ style periodically resets to 'dash'
View Count: 354
| [2025-07-12 12:25:03] |
| BenjaminR - Posts: 179 |
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Hi Engineering: I've used the Trading Levels Study for years, it's integral to my preparation process... I have 8 levels (fibonacci pivots) that I make zones from. For example, for the S1 & S2, I use the style "Transparent Fill Top" for the S1, & "Transparent Fill Bottom" for the S2. This makes a nice, unobtrusive 'support zone'. Same for R1 & R2, & so on. The problem is, that for some inexplicable reason- the style for all of them will revert to 'Dash'. It does not uniformly do this across every chart I have the exact same study on when it happens. One of the issues is- I usually discover the problem only mid-session. I sometimes can remove the study & add it back from my saved studies under the "Analysis" tab- but other times, I have to go through & manually set each of the 8 levels back to "Transparent Fill Top/Transparent Fill Bottom" alternately. This may not be a known issue, as I searched the forum for it. If I can help you track down the issue in order for it to be resolved, let me know. Thank you, Ben Date Time Of Last Edit: 2025-07-12 12:26:56
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| [2025-07-14 14:20:58] |
| John - SC Support - Posts: 43225 |
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Are you using the linking option for studies between charts at all? Are you using any custom studies at all? We are not fully understanding this statement: "I sometimes can remove the study & add it back from my saved studies under the "Analysis" tab- but other times, I have to go through & manually set each of the 8 levels back" What exactly is occurring here? What do you mean you can remove and add it back, and how does this resolve the issue? Do you have the study set to have a different default setup? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-14 16:52:46] |
| BenjaminR - Posts: 179 |
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John: I am sorry that I didn't follow up sooner with this- I wanted to test something for awhile first, then it went downstream. To refresh what it was about: in the Trading Levels Study, to create a zone, I select Transparent Fill Top for the top level of the zone, & Transparent Fill Bottom for the bottom level. It makes a nice shaded extended rectangle, basically, which is used to show a Support/Resistance "area" vs. a single price level. What had been happening, is that occasionally, for no clear reason, the Transparent Fill Top/Bottom styles would revert back to "line" for all 4 zones (8 levels)... & I would have to go back through & individually change them back & save the study again. Since your reply back in July, I tested setting the customized Trading Levels Study as 'default'. I haven't had the problem again since. If I could tell you what variable changed when it would do this, I would (for example, new contract or something. I have not been able to figure out the cause- & it would also not change for every chart the TL Study was place on. So it was baffling, & sometimes very annoying, as it takes time to manually change all 8 levels of draw styles, one at a time. No matter what the issue is- for the past 3 months to the day- it has not happened again, & this was something that had been going on intermittently for years now. Lastly, & I might also submit this as a new ticket/request... I create my levels using spreadsheets & Excel, then save the sheet w/ the levels as a .csv. I open the text file & select all of the level prices, copy them, then go into the Trading Levels Backend input page, paste them in, then return to or open the chartbook, & recalculate. What we would like to see in an updated version of this study, is the ability for the TL study to be pointed to a .csv file from the settings. The .csv file is updated/replaced when saving the levels from the Excel Spreadsheet. This saves a lot of time manually opening the file, carefully copying just the numbers needed, logging into SC's TL Study backend, editing the field, pasting the new levels in, then saving the page, double checking that it 'took'. When doing this for more than one market- it can be quite time consuming, even with a routine. Currently, we use this exact method in MotiveWave & Jigsaw Daytradr. A macro has been created to export the new levels every day from Excel to a .csv file with one 'click', so once Excel has done it's work - Excel can be closed & the levels are now on the charts on those two platforms. In MW, it is through a study called "Cloud Levels".. In Daytrader, it is accessed through the Settings on each instance of a DOM, on a page called "Load Levels". Attached are screenshots of each to illustrate. Hopefully this method can be added to the Trading Levels Study as an option, versus this being a suggestion to replace the current method for placing levels in the Study. If it would be better for me to submit this separately, as to get other's feedback, I am happy to do so. Just let me know. Thank you, & make a great day! ~ Ben Date Time Of Last Edit: 2025-10-14 17:02:01
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| [2025-10-14 17:05:07] |
| John - SC Support - Posts: 43225 |
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There is a study called "Trading Levels - Local Data" that lets you input the Price Level and Dates for that level. You could create a custom study that updates that study using a local file. Refer to the following: ACSIL Interface Members - Functions: sc.SetChartStudyInputString() https://www.sierrachart.com/index.php?page=doc/SierraChartStudyAndSystemProgrammers.php For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-05 13:56:00] |
| BenjaminR - Posts: 179 |
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Hi John: A new but similar anomalous issue has appeared in the past 2 days. Firstly, in troubleshooting, I updated to the latest version. Also tried on other charts with the same results. I've searched the forum. I've loaded backup chartbooks. I have different versions of this study saved under the "Analysis" tab. All of them behave the same way. The symbol is correct & matches the server side info. The dates are within expiration for the study. It started when the Trading Levels did not appear on a chart that is a 'go to' chart for visualizing the Trading Levels. Prior to this, it was only the one type of draw style that would unexpectedly reset. But at least it reverted to 'line'. Now (see attached), they all go to "ignore". Look forward to your thoughts. I am bothered that no one else seems to have experienced this the past few days. But I can't work out what is wrong on my end. Thank you, Ben |
| Screenshot 2025-11-05 074217.png / V - Attached On 2025-11-05 13:54:26 UTC - Size: 54.12 KB - 23 views |
| [2025-11-05 16:27:44] |
| John - SC Support - Posts: 43225 |
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There is no obvious reason for the Subgraphs Draw Style to be changing as you are seeing. The only reasons for something like this to occur would be the following: - You are using the Linking option between charts for "Studies" and then actually changing the Draw Style in another chart. - You have a custom study that is causing the change. - You are using a Study Collection and adding the collection again, where the Study Collection was setup with the Draw Style of "Dash" or "Ignore". There has to be something occurring that is causing this change. There is no way this would be changing without some stimulus to cause it to do so. -- There is one other thing that this could be related to, which is that the "Trading Levels" input has 3 different options for how the data is set: - Date, RepeatingValues - Date, Label, Color, Width, Value - Date, Label, Color, Width, TopValue, BottomValue If the third option is used (Date, Label, Color, Width, TopValue, BottomValue) then this will change the Draw Style to be "Transparent Fill Rectangle Top" and "Transparent Fill Rectangle Bottom" for the TopValue and BottomValue respectively. So if you are using this format, then it would change the Draw Style, but it sounds like it would be what you actually want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-06 12:54:32] |
| BenjaminR - Posts: 179 |
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So per your thoughts, I did some other testing this morning- I think it points to something else: I created a new chartbook, with a new ES chart. No studies, no linking - nothing- virgin chartbook/chart. I did not add the TL study from my study collections, but from the studies available in the Study window for the chart. I had previously saved the 'layout' of the TL study months ago, where the styles, the labels, etc. were all set to my prefered use of this study. This time, the everything was intact. That's a huge relief... but here is where it gets interesting: New Chart/Chartbook, New, 'default' instance of the TL study... & nothing appears. I have checked the expiry date, the symbol, etc. It's just not showing up. By the way- the study is not & was not 'hidden'. So it should appear. Thank you for you help in this matter. |
| [2025-11-06 16:21:55] |
| John - SC Support - Posts: 43225 |
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In trying to test this, we are having issues ourselves, so there is something odd occurring, but we do not know what it is at this time. This is an old study that has not been touched, and it is not used much anymore. We really recommend changing to the "Trading Levels - Local" version instead. It will be easier for you to manage and was introduced recently, so it will be around for awhile. Refer to the following: Trading Levels - Local Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-06 17:03:36] |
| BenjaminR - Posts: 179 |
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Interestingly, it is working again. But I will deffo explore this newer version. I haven't had time to work on coding something that will update everyday from a .csv/.tsv file, as suggested earlier, but I will try eventually. For now, if you did something to test it- it's fixed at the moment! |
| [2025-11-06 19:02:46] |
| John - SC Support - Posts: 43225 |
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We're glad it's working. We were not able to get it to work for ourselves. The "Trading Levels - Local Data" does not update from a file. You enter the levels in the study. So it's easier to use than having to access our website to update your levels. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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