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Support Board

Date/Time: Sun, 02 Aug 2026 12:00:23 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Study chart region
Silence 		2021-10-20 00:15:59
Silence LPN LP 		2 1383
Times and Sales Window
User195414 		2021-10-20 00:14:54
John - SC Support LPN LP 		1 828
Exxon Data Feed
six steps 		2021-10-20 00:14:15
John - SC Support LPN LP 		1 707
Hand Tool
six steps 		2021-10-20 00:11:32
John - SC Support LPN LP 		1 1053
Find Max/Min within specific time range [SPREADSHEET]
User355030 		2021-10-19 21:34:07
Sawtooth LPN LP 		1 766
no data flowing (second computer) - I'm on member netting
Danny Turek 		2021-10-19 20:46:25
Sierra Chart Engineering LPN LP 		1 5787
DTC Logon message TradeMode required?
onnb 		2021-10-19 20:41:39
Sierra Chart Engineering LPN LP 		1 848
intraday data
User740715 		2021-10-19 20:38:14
Sierra Chart Engineering LPN LP 		5 888
Inconsistency between Time and sales and footprint
GREGORY DECLERCQ 		2021-10-19 20:36:21
Sierra Chart Engineering LPN LP 		1 704
[User Discussion] - Is Interactive Broker DOM data inaccurate?
User109211 		2021-10-19 18:13:40
User109211 LPN LP 		0 661
Sharing of chartbooks
User449884 		2021-10-19 17:57:20
John - SC Support LPN LP 		1 1789
Live Trading
Niko 		2021-10-19 17:55:19
John - SC Support LPN LP 		3 807
Lost all the general settings
manfretto 		2021-10-19 17:53:26
John - SC Support LPN LP 		1 651
DOM
AyhanAsenov 		2021-10-19 17:48:32
John - SC Support LPN LP 		2 759
Unable to login to Sierra chart
User513302 		2021-10-19 17:48:07
User513302 LPN LP 		2 812
CME DIRECT ORDER ROUTING THRU SIERRA CHARTS AND AMP
User262667 		2021-10-19 17:47:16
John - SC Support LPN LP 		1 769
trading issues
User753494 		2021-10-19 17:41:34
John - SC Support LPN LP 		1 745
Need help connecting to live
Doeknee 		2021-10-19 17:34:41
John - SC Support LPN LP 		1 748
Live account
dustin124 		2021-10-19 17:33:24
John - SC Support LPN LP 		3 820
f.us.clez21
amirN 		2021-10-19 17:32:13
John - SC Support LPN LP 		3 737
audio alerts
User467511 		2021-10-19 17:30:27
John - SC Support LPN LP 		8 3322
Pull Stack Historical data
Forward 		2021-10-19 17:28:08
John - SC Support LPN LP 		1 1268
Activation of MBO denali feed SP 12
Steven Veldstra 		2021-10-19 16:34:56
John - SC Support LPN LP 		1 853
Resting liquidity/orders...
amazayn 		2021-10-19 16:11:28
John - SC Support LPN LP 		1 1677
No Data for Symbol
SpearChucker 		2021-10-19 16:11:16
Sierra_Chart Engineering LPN LP 		4 755
Activate Master Mode via Control Bar (or suggested alternative)
User606491 		2021-10-19 16:03:11
John - SC Support LPN LP 		1 903
Indicators
User933865 		2021-10-19 15:48:49
John - SC Support LPN LP 		1 644
Trading DOM Bid/Ask Percentage
Sargon Petros 		2021-10-19 15:35:03
John - SC Support LPN LP 		3 1654
About Denali feed and meeting CME market data non-professional requirement
User727860 		2021-10-19 15:30:29
John - SC Support LPN LP 		5 2047
Version 2319 No pulling stacking with replay?
User993067 		2021-10-19 15:25:07
John - SC Support LPN LP 		1 908
Scale Increments displayed as tickmarks
User14953 		2021-10-19 15:15:31
John - SC Support LPN LP 		1 846
I CANNOT CANCEL NOR ADD ORDERS HELP!!!
User849502 		2021-10-19 15:09:52
Sierra Chart Engineering LPN LP 		6 695
account margin
User397331 		2021-10-19 14:28:15
Sierra Chart Engineering LPN LP 		1 737
Charts Frozen/ Unknown Synbol Message
User245780 		2021-10-19 14:27:56
Sierra Chart Engineering LPN LP 		1 597
Trades Tab - Profit/Loss based on Globex open
DayTraderEsad 		2021-10-19 14:04:13
Sierra Chart Engineering LPN LP 		3 689
Attempting to trade MES having an AMP account
User552227 		2021-10-19 09:39:41
Sierra Chart Engineering LPN LP 		1 810
DATA not loading
akhilreddy_yar 		2021-10-19 09:31:10
Sierra Chart Engineering LPN LP 		8 1171
SpreedSheet Study - Save regular - sometimes the rows add´s column
User230940 		2021-10-19 08:36:12
User230940 LPN LP 		5 756